Front Office - Doorperson

At Kimpton Fitzroy London, we are looking
for Door Person to join our In Concierge
team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic
19th-century building which meets the London of today: From the outside,
this landmark building, which occupies the eastern side of Bloomsbury’s Russell
Square, looks every bit the part of grande dame. Inside, though, contemporary
interiors beckon the discerning traveller to settle in and stay a while. Want
to be part of this Lifestyle Luxury property?

style="background-color: white; color: rgb(32, 33, 36);">Kimpton
Fitzroy Hotel is in the heart of Bloomsbury just a 2-minute walk from Russell
Square tube station and remember the Piccadilly line runs 24hrs on Fridays
and Saturdays!

As a Door
Person, you’ll be 100% you, bringing
your authentic personality to everything you do; be the ultimate
host, confidently leading yourself and making creative decisions
that elevate every interaction; and spark joy, using every tool
available to craft meaningful and memorable experiences.

style="background-color: white; color: rgb(32, 33, 36);">The Doorperson has
a significant influence on the guests first impression of the hotel, therefor
you need to be warm, friendly, and passionate about the hotel and local area
as we as. You will be required to be near the door to welcome guests as
they come in and assist with carrying guest luggage when they are arriving
or departing. It is vital you have a unique and outgoing personality, and
you thrive when interacting with people.

You require excellent communications skills, handling guests’ questions
and concerns with speed and in a professional manner. You understand the impact
that you and your role have on the overall guest experience. You will
have pervious front office experience in a hotel environment, knowledge of Opera
or a similar PMS and be extremely knowledgeable on the local area
and attractions.

Do you think you have what it takes to be our Doorperson? If
so, we’d love to hear from you.

We are committed to offer and provide
our Door Person with a competitive salary and a large range
of benefits.

So why work for us (aside
from joining an awesome team)? Well, look
no further!

• £14.42 per hour (£29.993.60 annual salary) Plus
  great IHG perks 

• 28
  days holiday each year, including bank holidays, this increases up to a maximum
  of 33 days (pro rata) after further service.
  
  Plus, the opportunity to take part in volunteering days if you wish to
  do so.

• Free meals
  on duty!

• Wagestream -
  a financial wellbeing app giving you the opportunity to save, track and withdraw
  your pay as you earn it.

• Worldwide employee and friends & family hotel
  room 

• Discounts off
  your supermarket shop, other shopping, and experiences through our
  portal!

• Professional
  career development with our IHG Leadership programs plus access to our digital
  online learning platform and numerous other learning and development
  opportunities

• Employee
  assistance programme 24/7 and employee healthcare plan with access to Mental
  Healthcare first aiders

• Most importantly, we’ll help you grow and develop you as
  an individual.

style="background-color: white; margin: 0cm 0cm 0cm 18pt; text-align: center;
vertical-align: baseline;"> 

style="background-color: white; margin: 0cm 0cm 0cm 18pt; text-align: center;
vertical-align: baseline;">Kimpton Fitzroy London is all
about providing a contemporary luxury hotel experience whilst building heartfelt
human connections with guests and colleagues – we call it the Stay Human
project. What more you ask? We have been named ‘The plushest pet-friendly
hotel,’ because our heartfelt connection does not end with humans, it
is extended to our furry friends. Want to know more? Apply now as we would love
to hear from you!

style="background-color: white; margin: 0cm 0cm 0cm 18pt; text-align: center;
vertical-align: baseline;">You are always welcome
here!

Please click ‘apply’ now!

You must meet the legal requirements to work in
the UK.

IHG
has been recognised as a ‘Best Employer 2025’ in the UK
by Mercer.

As a Disability Confident Committed Employer, we
are committed to providing an inclusive and accessible recruitment process.

Please let us know if you require any adjustments or support at any stage,
and your recruiter will assist you accordingly.