F&B Reservations Team Member

Negotiable

InterContinental Hotels Group PLC

Experience

Unlimited

Job Type

Full Time

Location

Canada, Hamilton

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Job Description

At InterContinental London Park Lane,
are currently looking for a Food and Beverage Reservations Team
Member to join our team in the heart of Mayfair – Immediate start
available.

style="background-color: white; color: rgb(32, 33, 36); font-family: "Gill
Sans MT Pro Light", sans-serif;">Welcome to No1 Park
Lane

style="background-color: white; color: rgb(32, 33, 36); font-family: "Gill
Sans MT Pro Light", sans-serif;">Situated at one of the capital’s most
prestigious addresses- where Her Royal Highness, Queen Elizabeth II once used
to reside, InterContinental London Park Lane reinvents traditional luxury
to present modern and flexible sophistication in the heart of Mayfair. Inspired
by its location overlooking the Royal Parks, the hotel delivers elegant natural
interiors and award-wining seasonal cuisine.

style="background-color: white; color: rgb(32, 33, 36); font-family: "Gill
Sans MT Pro Light", sans-serif;">Working 40 hours per week
as our F&B Reservations Team Member you will be able to build relationships
and with regular guests ensure they are welcomed, and the team are aware
of preferences. You are passionate about delivering great service. You
can provide high quality of service standards, and you can demonstrate
collaborations with other team members around the hotel style="background-color: white; color: black; font-family: "Gill Sans MT
Pro Light", sans-serif;">. Proactively upselling to drive the revenue
within the private dining room spaces.

You are a problem solver and able to handle guests’ queries.

style="line-height: normal;">We are committed to offer and provide
our F&B Reservation Team Member style="font-family: "Gill Sans MT Pro Light",
sans-serif;">with a competitive salary and a large range
of benefits:

£30,118.40 per annum
(£14.48 per hour) plus service charge and
great IHG perks!
28 days
holiday each year, including bank holidays, and this increases up to a maximum
of 33 days (pro rata)
Wagestream - a financial wellbeing app giving you the opportunity to save,
track and withdraw your pay as you earn it.
Free meals on duty.
We provide every employee company sick pay and life
insurance
Amazing
discounts for our hotels and restaurants around the world
style="background-color: white; line-height: normal; margin-bottom: 0cm;"> style="color: rgb(51, 51, 51);">Discounts from over 15,000 stores – all the way
from retail to cinema
Don’t forget, bring your friends, and take part in our generous ‘Refer
a Friend’ programme!
Most importantly, we will help you grow
and develop you as
an individual.

style="margin-bottom: 0cm;">At InterContinental London Park Lane, our
ambition is to define our unique culture.

style="margin-bottom: 0cm;">The kind of culture that inspires you to be all
you can be.
An invitation to tap into
your unique personality to deliver and achieve incredible things.
style="margin-bottom: 0cm;">An expectation to play your part in empowering
and inspiring others.
An opportunity
to learn, grow and push what’s possible.
The promise of a personal and professional journey
style="margin-bottom: 0cm;">A place where everyone can belong and feel
part of something bigger.

class="paragraph" style="background-color: white; margin: 0cm; text-align:
center; vertical-align: baseline;"> style="font-size: 11pt;">We are open 7 days a week 365 days a year and need
people to work a range of shifts and days - this means we can offer great
flexibility if required.

style="background-color: white; margin: 0cm; text-align: center; vertical-align:
baseline;">

class="normaltextrun" style="font-size: 11pt;">Please click ‘apply’
now!

class="paragraph" style="background-color: white; margin: 0cm; text-align:
center; vertical-align: baseline;"> style="font-size: 11pt;">You must meet the legal requirements to work in
the UK.

style="text-align: center;">IHG has been recognised as a ‘Best
Employer 2025’ in the UK by Mercer.

style="line-height: normal; margin-bottom: 0cm;">As
a Disability Confident Committed Employer, we are committed to providing
an inclusive and accessible recruitment process. Please let us know if
you require any adjustments or support at any stage, and your recruiter
will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal
opportunity employer. We firmly believe that all our colleagues deserve to
be treated equally and have the same opportunities to develop and grow their
skills within our business and provide equal employment opportunities to all
applicants and colleagues without regard to an individual's, race, colour,
ethnicity, national origin, religion, sex, sexual orientation, gender identity
or expression, age, disability, marital or familial status, veteran status
or any other characteristic protected by law.