Job Description
style="font-size: 13pt;">Job overview :
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style="font-size: 12pt;">In this role, you will be responsible for managing
and expanding relationships with travel agencies, tour operators, Destination
Management Companies (DMCs), and online travel agencies (OTAs) to maximize room
revenue and property visibility and develop and set revenue sales and marketing
strategies for the hotel to ensure plans are implemented, results are monitored
and sales goals are achieved. Regularly sell hotel rooms, meeting rooms,
and food and beverage through direct client contacts. We are seeking
an experienced team member to drive business growth within the Travel Trade
segment (B2B).
At Holiday Inn we want
people who are friendly, welcoming and full of life; people who are always
finding ways to make every guest’s experience an enjoyable
one.
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Duties and responsibilities :
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style="font-size: 12pt;">Increase corporate client base through consistent
solicitation while establishing trust and rapport with clients to generate
and boost revenues for the hotel. Services new and existing accounts
to ensure repeat business.
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style="font-size: 12pt;">Nurture relationships with key travel trade partners
and tour operators
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style="font-size: 12pt;">Negotiate series rates, group bookings, and seasonal
contracted rates
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style="font-size: 12pt;">Source new B2B business opportunities through regular
sales meetings and market research
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lang="EN-GB" style="font-size: 12pt;">Implement targeted sales campaigns to meet
and exceed monthly revenue goals
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lang="EN-GB" style="font-size: 12pt;">Attend trade shows, roadshows,
and industry networking events
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style="font-size: 12pt;">Develops and Initiates all actions necessary
and appropriate to achieve established sales department revenue goals
and overall business revenue goals for the hotel. Actively and consistently
prospects and develops new sources of business for a hotel through telephone,
marketing and outside personal sales calls, and successfully converting
potential business opportunities to confirmed
bookings.Creates and implements
special programs to achieve greater productivity
through:
Organizes and attends major
sales/PR related functions within the hotel.
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style="font-size: 12pt;">Implementation of IHG Way of Sales and Solution
SellingRegular Entertainments
with key clients
style="color: black;">Assist the DOS
in providing competitive and market activities. Conducts market research &
scrutinize current and potential markets/trends, coordinates all activities
to maintain and increase revenue through added business volume and increased
rate.
Achieving monthly &
annual sales target from defined Area/geography ,
Industries
style="color: black;">Manage day to day
sales
lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.05pt;">a
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lang="EN-GB" style="font-size: 12pt;">tivities, plan
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style="font-size: 12pt;">and assign work,
and est
lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.05pt;">a
lang="EN-GB" style="font-size: 12pt;">blish
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style="font-size: 12pt;">erformance
and development
goals
for team
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-0.05pt;"> members.
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lang="EN-GB" style="font-size: 12pt;">Provide
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style="font-size: 12pt;">entoring, coaching
and regular
feedback to help
manage c
lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.05pt;">o
lang="EN-GB" style="font-size: 12pt;">nflict, improve team mem
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lang="EN-GB" style="font-size: 12pt;">er perf
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style="font-size: 12pt;">rmance,
and recogn
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lang="EN-GB" style="font-size: 12pt;">ze g
style="font-size: 12pt; letter-spacing: -0.05pt;">o
style="font-size: 12pt;">od performa
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lang="EN-GB" style="font-size: 12pt; letter-spacing: 0.05pt;">c
lang="EN-GB" style="font-size: 12pt;">e.
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style="font-size: 12pt;">ducate
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lang="EN-GB" style="font-size: 12pt;">nd
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style="font-size: 12pt;">rain sales
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lang="EN-GB" style="font-size: 12pt;">am
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style="font-size: 12pt;">t is responsible
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lang="EN-GB" style="font-size: 12pt;">r
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style="font-size: 12pt; letter-spacing: -0.2pt;">ev
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style="font-size: 12pt; letter-spacing: -0.2pt;">lo
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style="font-size: 12pt; letter-spacing: -0.2pt;">in
style="font-size: 12pt;">g new accounts,
lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.3pt;">
lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.2pt;">mai
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lang="EN-GB" style="font-size: 12pt; letter-spacing: -0.1pt;">a
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lang="EN-GB" style="font-size: 12pt;">g
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style="font-size: 12pt; letter-spacing: -0.2pt;">xi
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style="font-size: 12pt; letter-spacing: -0.2pt;">ting
lang="EN-GB" style="font-size: 12pt; letter-spacing:
-0.15pt;">accounts, and implementing sales
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-0.35pt;"> strategies. En
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lang="EN-GB" style="font-size: 12pt;">ure
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style="font-size: 12pt;">aff is
properly
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lang="EN-GB" style="font-size: 12pt;">ra
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style="font-size: 12pt;">ned and
has
the tools
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lang="EN-GB" style="font-size: 12pt;">nd equip
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style="font-size: 12pt;">ent to carry out job
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style="font-size: 12pt;">duties.
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Qualifications and requirements
:2-4
years of sales experience specifically within the travel trade or hospitality
sector.
Existing portfolio
of active travel agent and tour operator contacts.
style="font-size: 12pt;">Strong negotiation, relationship-building,
and communication abilities.
How do I deliver this?
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We genuinely care about people
and we show this through living out our promise of True Hospitality each
and every day. It’s what connects every colleague in all IHG®
hotels.
Each IHG® hotel brand
delivers True Hospitality in their own way, and at the heart of it all
are specific, core service skills.
style="color: rgb(112, 111, 111); font-family: Symbol;">·
style="font-size: 12pt;">True Attitude: being caring, wanting
to make a positive difference, and building genuine connections
with guests
·
style="font-size: 12pt;">True Confidence: having the knowledge
and skills to perform your role, and giving guests the confidence that they
can trust you, to help and support them during their
stay
·
style="font-size: 12pt;">True Listening: focusing on what your
guest is saying, picking up on body language that is often overlooked,
and understanding what the guest wants and needs
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normal;">
style="font-size: 8pt;">·True Responsiveness:
is about providing guests with what they need, and doing so in a timely
and caring manner There’s so much more to
the job than we can capture here.
It’s simply about creating great experiences, doing the right thing
and understanding people.
What we offer :
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Join us and you’ll
become part of the global IHG family – and like all families, all our individual
team members share some winning characteristics. As a team, we work better
together – we trust and support each other, we do the right thing and we welcome
different perspectives. You need to show us you care: that you notice the little
things that make a difference to guests as well as always looking for ways
to improve - visit
href="http://www.http:/careers.ihg.com">
www.http://careers.ihg.com to find out more about
us.
style="font-size: 12pt;">At IHG Hotels & Resorts, we are proud to be
an equal opportunity employer. IHG Hotels & Resorts provides equal
employment opportunities to applicants and employees without regard to
an individual's, race, color, ethnicity, national origin, religion, sex, sexual
orientation, gender identity or expression, age, disability, marital or familial
status, veteran status or any other characteristic protected
by law
