class="normaltextrun" lang="EN-GB">A fantastic opportunity for a
class="normaltextrun" lang="EN-GB">Front Office
Porter
class="normaltextrun" lang="EN-GB">to join our team at Kimpton Charlotte
Square on a Full-Time contract
lang="EN-GB">!
style="color: black;">You will earn £13.54 per
hour – equal to £28,163.20 salary / UK driving license
is essential for this role
style="color: black;">Kimpton Charlotte Square Hotel
brings together traditional Edinburgh architecture with an exciting and fresh
indoor feel, offering our guests a modern luxurious stay. Welcoming locals
to relax in our Garden area (a must visit), experiencing mouth-watering food
in BABA restaurant, or guests from far and wide being pampered in our
state-of-the-art Spa – we cover it all!
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What’s in
it for you as our
lang="EN-GB">Front Office Porter
lang="EN-GB">
:-
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style="color: black;">Becoming part of the IHG Hotels &
Resorts family, one of the world’s leading hotel companies - which means
global opportunities. -
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lang="EN-GB">Complimentary stay for you+1 in our Hotel upon successful
completion of probation, generous discounts across our F&B outlets
at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa
& Gym discounts at our Kimpton property. -
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lang="EN-GB">Extensive training, opportunities for career progression across
the world, plus 2 paid days volunteering per year with a cause of your
choice
style="color: black;">Wagestream -
a financial wellbeing app giving you the opportunity to save, track and withdraw
your pay as you earn it.
-
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style="color: black;">Meals whilst
on duty
lang="EN-GB">28 days holiday each year, including bank holidays, this increases
up to a maximum of 33 days (Pro Rated)
-
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lang="EN-GB">Enhanced Family Leave (you can ask more details
at the interview). Mental Health First
Aiders on Duty and access to Employee Assistance
Programs.
Taxi subsidy
for shifts starting/ending between 23:00-06:00.
-
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lang="EN-GB">We provide every employee company sick pay and life
insurance Amazing discounts
for our hotels and restaurants around the world
-
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lang="EN-GB">Discounts from over 15,000 stores – all the way from retail
to cinema Don’t forget, bring
your friends and take part in our generous ‘Refer a Friend’
programme!
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As a Front Office
Porter, you’ll be 100% you, bringing your authentic personality to everything
you do; be the ultimate host, confidently leading yourself and making creative
decisions that elevate every interaction; and spark joy, using every tool
available to craft meaningful and memorable experiences.
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Your main duties
and responsibilities will be providing guests with assistance in entering our
Hotel, greeting them as they come and welcoming them with a friendly approach!
You will support Concierge in moving luggage to rooms, communicating with
the wider Front Office team in order to coordinate your
approach.
lang="EN-GB">To succeed as a
class="normaltextrun" lang="EN-GB">Front Office
Porter, you
will need:
lang="EN-GB">Experience working as a Luggage Porter, Door Person, Receptionist,
Concierge or Guest Services Agent at a 4/5* Hotel
is beneficial
lang="EN-GB">An organised approach, ability to handle large amounts
of information at once and deal with various requests
simultaneously
Drive to produce results, we work together within
the Kimpton family to continue to provide our guests with extremely personal
experiences and human connection.
-
style="background-color: white; margin-bottom: 0cm; vertical-align:
baseline;">A warm and authentic
personality, with a can-do attitude and commitment
to service.
lang="EN-GB">Overall, you will be willing to work within our team to embrace our
service and delight our guests!
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At IHG, we believe there’s Room
for You: Room to Grow (providing career development
and learning opportunities), Room to Belong (fostering
an inclusive environment where diverse employees can be their authentic selves),
and Room to Make a Difference (empowering employees to have
an impact on the guest experience and the business)
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At
Kimpton, our shared mission is to make lives better through
heartfelt human connections. This emotional investment drives all that we
do, and it’s why you’ll love the work, too. Our colleagues are empowered
and encouraged to act from the heart, to go above and beyond to create
ridiculously personal experiences for each other and our
guests!
lang="EN-GB">Our passion is YOU…come as
you are!
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If you
are someone who likes to march to the beat of their own drum and wants to join
a company which encourages authentic individuality, apply today to join us as
a Front Office Porter!
lang="EN-GB">You must meet the legal requirements to work in
the UK.
style="color: black;">As a Disability Confident Committed
Employer, we are committed to providing an inclusive and accessible recruitment
process. Please let us know if you require any adjustments or support at any
stage, and your recruiter will assist you accordingly.
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At IHG Hotels &
Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and
have the same opportunities to develop and grow their skills within our business
and provide equal employment opportunities to all applicants and colleagues
without regard to an individual's, race, colour, ethnicity, national origin,
religion, sex, sexual orientation, gender identity or expression, age,
disability, marital or familial status, veteran status or any other
characteristic protected by law.
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