Laundry Supervisor - Six Senses Southern Dunes Red Sea

Vision and Values

As Laundry Supervisor, I fully comprehend the vision
of Six Senses  to help people reconnect with themselves, others and
the world around them, plus our values of local sensitivity and global
sensibility, crafted experiences, emotional hospitality, responsible and caring,
fun and quirky and pioneering wellness. By embracing the Six Senses vision
and values, I will deliver an exceptional experience for guests and develop
hosts to be the very best they can be.

Wellness

I
will fully embrace and safeguard the wellness philosophy, concepts, programs
and brand initiatives. This includes playing an active role and participating
regularly in our Mission Wellness activities.
 

Sustainability

Sustainability is at the core
of everything we do at Six Senses. I will ensure to follow all directives
on environmental protection and preservation, re-usage and minimum wastage,
purchasing and packaging. I will maintain a harmonious and sensitive approach
to our environment and cultural surroundings.

Out of
the Ordinary

I will deliver Out of the Ordinary experiences
that harmonizes with our brand values and combine quirky element of surprise
to take any regular moment and craft it into a beautiful
memory.

Operational Ownership

In this role, I
will behave in a professional manner and set an example to all.

I will abide by Six Senses principles, core values, best practices, guidelines
and objectives, while respecting other cultures and nationalities and projecting
a positive and proactive position to help build and maintain a strong, loyal
team.

I will support Laundry Manager and focus on the rejuvenation of
the room experience. Room amenities, services and products will be constantly
assessed to remain relevant and in keeping with Six Senses wellness
and sustainability practices.

I will work in partnership
with other departments to ensure guest’s needs are determined/met and oversee
the overall smooth operation of guest arrivals.

I will have
a thorough knowledge of all facilities and services offered by the resort
including type of rooms. I will administer all laundry and laundry facilities
and ensure secure environment for all hosts. I will participate/monitor
and control the linen inventory process.  

A high
standard of personal appearance, grooming and hygiene, plus comprehensive
knowledge of safety, security and emergency procedures will be maintained
by myself and all hosts in line with brand and statutory
requirements.

My duties and responsibilities
will include:

Handle and assist in department training and orientation
of all new hosts and regular trainings to Housekeeping hosts to improve job
performance, meet guidelines and standards of service and operation.
 

Demonstrate to Housekeeping hosts how to perform each task in job
description according to hotel service standard.  

Maintain regular
and effective communication with other departments to ensure the smooth
operation of housekeeping functions.  

Monitor daily arrivals
according to occupancy report in co-ordination with the Laundry and Housekeeping
management.  

Confirm daily arrivals in occupancy report to determine
allocation of tasks for Housekeepers.  

Supervise and inspect
the work of Housekeeping hosts ensuring high standard of order, hygiene,
sanitation, cleanliness and aesthetic value throughout all service areas
and assist when necessary.  

Responsible for the immaculate
appearance of all areas of responsibility and cares for all details.
 

Ensure room amenities and food amenities are placed in the room
according to standard operating procedure during room inspection.
 

Ensure Housekeeping hosts have the tools and equipment needed
to effectively carry out their respective area of responsibilities.
 

Administer schedules to ensure enough manpower coverage and
to minimize overtimes payment.  

Remove furniture, curtains and other
fixtures, which require repair, replacement, spotting, waxing or cleaning.
 

Inspect corridors and service areas as assigned to ensure high
standard of order and cleanliness.  

Monitor all activities
on assigned areas and report irregularities to Security department.
 

Ensure all lost and found items are labelled, recorded and stored
with Housekeeping management.  

Issue and control availability
of room keys.  

Respond to guest requests and immediately handles
issues and feedback related to Housekeeping.  

Monitor and schedule
regular deep cleaning projects when required.  

Ensure Housekeeping
office and all storage facilities of housekeeping are kept in good condition
and order.  

Maintain stock level requirements of materials,
equipment and general supplies and ensures requisitions are made as required.
 

Ensure all equipment and machinery is cleaned and maintained
in good condition and stored correctly.  

Control inventory of all
stock items including linen and cleaning agents to safeguard against loss.
 

Control expenses and minimize waste within all areas
of Housekeeping  

Assist with performance reviews of Housekeeping
hosts and prepare guidelines and time frames for improvement.
 

Report any health or safety hazards to the Housekeeping management.
 

Provide assistance to guests in all hotel emergency evacuation
and medical procedures.  

Ensure that all Housekeeping hosts perform
duties in accordance with hotel guideline

Maintain a high standard
of personal appearance, grooming and hygiene.

Knowledge of all safety,
security and emergency procedures related to my position in line with brand
and statutory requirements.

Ensure the privacy of guests, partners
and residential owners, I will apply an extra level of protection to any
sensitive personal data and use confidential information only to perform my
job.

Ensure all equipment of the department is kept clean and in good
working condition.

Upsell all resort facilities
and activities.

Attend meetings and training as required.

Knowledge
and strict adherence to LQA standards.

Perform any additional tasks given
to me by supervisor/management.