Marketing Manager - InterContinental Bali Sanur Resort

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Indonesia, Bali
Job Description

style="box-sizing: inherit;">About
Us
:

Do you see
yourself as a Marketing Manager?
What's your passion? At IHG we're interested in YOU. We employ people who apply
the same amount of care and passion to their jobs as they do their hobbies -
people who put our guests at the heart of everything they do. And we're looking
for more people like this to join our friendly and professional
team.

As the world’s largest
family of luxury hotels, we all take great pride in being genuine ambassadors
of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion
for luxury travel spans cultures and customs. Inspiring us to create warm
and sophisticated experiences for those seeking a richer perspective on
the world.

Each of our hotels
cultivates a distinctive style and ambience where we embrace every opportunity
to give our guests a personal and enriching experience. If you’d like to embrace
a wider world of experiences and opportunities, we’d like to welcome you to
the world’s most international luxury hotel brand.

Perfectly
located in one of Bali’s most favourite destination, Sanur, a coastal stretch
of pristine sandy beach in South-East Bali, InterContinental Bali Sanur Resort
is a charming beachfront escape where luxury meets the warmth of authentic
Balinese hospitality. Here, guest can start their day with the breathtaking
sight of the sunrise touching the horizon.

Nestled within four hectares
of serene landscape, InterContinental Bali Sanur Resort features 120 luxurious
suites and villas offering generous space, privacy and comfort, thoughtfully
designed for the discerning traveler. Inspired by traditional Indonesian design,
each suite boast a super king-sized bed, a well-appointed balcony, tasteful
contemporary décor, and all the amenities needed for a truly comfortable
stay.

For those seeking the pinnacle of indulgence, the resort presents
its exquisite collection of private villas.

The accommodations include hand-selected furnishings, a private pool, spacious
living and dining areas, an exclusive kitchen, and an array of luxury amenities.
Whether in a suite or a villa, elegance and comfort are seamlessly woven into
every detail to delight the senses.

style="box-sizing: inherit;">Your Day to Day:
style="box-sizing: inherit;">Serves as the discipline liaison for marketing
and partners closely with other topline disciplines (Sales, Revenue Management
and Food and Beverage) to develop overarching cross-cutting strategies.
Responsible for creating a comprehensive marketing strategy that aligns with
the hotel(s) goals and positioning. Manages all internal and external
communication and owns digital presence, including by not limited to property
website, third party channels and social media while maintaining brand
integrity. Identifies incremental marketing opportunities ranging
from partnerships.

Expertly articulates campaign performance regularly to General Manager(s), Sales
and Revenue Management leaders and Hotel Ownership.

style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="box-sizing: inherit;">Duties
and Responsibilities:

style="box-sizing: inherit;">Financial Returns:

style="box-sizing: inherit;">
  • style="box-sizing: inherit;">Develops and oversees implementation of marketing
    strategies designed to drive topline revenue and achieve
    RevPar/share-of-wallet.
  • style="box-sizing: inherit;">Develop and implement innovative, hotel specific,
    public relations strategies to support the Hotel’s
    objectives.
  • People:

      style="box-sizing: inherit;">Develop
      and manage relationships with public relations agencies and other outside
      companies in the development of programs to meet communications
      objectives.
    • Promote teamwork and quality service through daily communication
      and coordination with other departments. Key departmental contacts include sales
      and revenue, F&B and other departments, hotel Executive Committee,
      and corporate and community affairs.
    • Interact with outside
      contacts:
      • Guests – to ensure their total
        satisfaction
      • style="box-sizing: inherit;">Clients, public relations agencies, vendors, trade
        and consumer media,
      • style="box-sizing: inherit;">Other contacts as needed (professional
        organizations, government and community leaders,
        etc,)

    style="box-sizing: inherit;">Guest Experience style="box-sizing: inherit;">:

      style="box-sizing: inherit;">Prepare
      and respond to guest and public issues in collaboration with General Manager
      and Corporate Affairs.

     

    Responsible
    Business
    :

      style="box-sizing: inherit;">Research
      and write news releases for trade and consumer media. Design, coordinate
      and distribute press kits.
    • style="box-sizing: inherit;">Develop media contacts, plan press conferences
      and other press activities. Identify opportunities to strengthen the hotel’s
      positioning.
    • style="box-sizing: inherit;">Publicize the Hotel’s community and charitable
      organizations.
    • style="box-sizing: inherit;">Maintain clipping/photo files pertaining to
      the Hotel.
    • Perform other duties and special projects as assigned.
    • style="box-sizing: inherit;">

      May serve
      as “manager on duty” as required.

     

    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="box-sizing: inherit;">Accountability:
    This is the top public
    relations job in a large full service, luxury, resort, or major flagship hotel
    and serves as the voice of the Hotel to consumer & trade media.

    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="box-sizing: inherit;">Core Work
    Activities

    style="box-sizing: inherit;">Marketing Strategy:

    style="box-sizing: inherit;">
  • style="box-sizing: inherit;">Actively participates in reoccurring Sales Strategy
    Meetings to articulate the most up to date marketing strategy and implementation
    details.
  • Leads and/or partners with Hotel Operations to conceptualize/execute
    property-level Programming and Activation, based on brand
    guidelines.
  • Leads the strategic pull-through of continent and brand promotions
    and campaigns.
  • style="box-sizing: inherit;">Partners with Revenue Management to develop
    and execute promotional strategy efforts.
  • Develops and oversees/executes
    annual digital marketing plan, and overarching partnership and marketing
    strategies to maximize hotel revenue production and identify digital marketing
    opportunities on third party and local partner sites.
  • style="box-sizing: inherit;">Identifies
    digital marketing opportunities on third party and local partner
    sites.

    Content Management:

    • Sets overarching messaging strategy for hotel/group of hotels aligned
      with positioning.
    • style="box-sizing: inherit;">Manages photography distribution including search
      photos, pre-arrival photos, and photo gallery management
    • style="box-sizing: inherit;">Creates landing
      pages and Discovery Pages to enhance content, as applicable.
    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="box-sizing: inherit;">Partnerships
    and Public Relations Management
    :

    • Sets overarching partnership strategy for hotel/cluster
      of hotels.
    • Manages PR agency, if applicable, or manage PR
      messaging.
    • Manages execution of PR events, promotions.
    style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom:
    0px;">Public Relations: 
     Work alongside DOSM with hotel
    public relations firm by communicating upcoming promotions and events
    and attending multiple hotel, and or restaurant meetings   

    style="box-sizing: inherit;">
  • Administration
    of journalist, Bloggers, Influencers of Site inspections and press trips,
    which includes room reservations, and airport, transfers, including follow up
    on special requests.
  • Develop with DOSM
    and PR firms successful PR campaigns and strategies that positively impact
    the overall revenue performance of the hotel 
  • Host, meet and greet journalists, Bloggers, Influencers
    as needed
  • Coordinate Media trips from start
    to finish with DOSM
  • Social Media Coordination 

    style="box-sizing: inherit;">
  • style="box-sizing: inherit;">Sets overarching social media strategy
    for hotel/group of hotels, outlining goals and target segments.
  • style="box-sizing: inherit;">Develops
    and implements social strategy.
  • Manages paid social media budget
    and strategy.
  • style="box-sizing: inherit;">Assists in reviewing social media content calendars
    and collect local area and property events.
  • Develop creative and relevant social media campaigns on all forms
    of Social media channels such as but not limited to; Facebook, Instagram,
    Twitter, linked in and others in an ongoing effort to boost traffic, increase
    revenue and attain overall Social goals 
  • Build out Social media content calendars and post on a regular basis
    as determined by the calendar and Intercontinental brand standards
  • style="box-sizing: inherit;">Manage all Social channels with the Agency
    to provide analytics on responsiveness of Social campaigns and programming
    monthly
  • Coordinate photography activity
    to develop diverse and elaborate Social media digital library and post
    as directed 
  • Take photos as needed
    to build out library
  •  

    style="box-sizing: inherit;">What We Need
    From You
    :

      style="box-sizing: inherit;">2-year degree
      from an accredited university in Business Administration, Marketing, Sales,
      or related major
    • style="box-sizing: inherit;">3 years' experience in Marketing or a comparable
      professional area OR 4-year bachelor's degree in Business Administration,
      Marketing, Sales, or related major
    • 1 year experience in Marketing or
      a comparable professional area
    • style="box-sizing: inherit;">Must speak fluent English. Other languages
      preferred.

     

    style="-webkit-text-stroke-width: 0px; display: inline !important; float: none;
    font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
    orphans: 2; text-align: left; text-decoration-color: initial;
    text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
    0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
    0px;">Don't quite meet every single requirement, but still believe you'd be
    a great fit for the job?

    We'll never know unless you hit the 'Apply' button. Start your journey with
    us today.

     

    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
    margin: 0px 0px 15px; orphans: 2; padding-bottom: 0px; text-align: left;
    text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;">