Hotel Manager

lang="EN-GB" style="font-size: 10pt;">Your day
to day

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word-spacing: 0px;">People style="font-size: 10pt;"> 

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word-spacing: 0px;">• Direct day-to-day activities, plan and assign work,
and establish performance and development goals for team members. Provide
mentoring, coaching and regular feedback to help manage conflict, improve team
member performance, and recognise good performance.

style="color: rgb(51, 51, 51); font-family: Arial, sans-serif;"> lang="EN-GB" style="-webkit-text-stroke-width: 0px; float: none; font-size:
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word-spacing: 0px;">• Educate, train and motivate hotel staff while ensuring
they have the information, market data, tools and equipment to successfully
carry out job duties. 

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word-spacing: 0px;">• Recommend and/or initiate salary, disciplinary, or other
staffing/human resources-related actions in accordance with hotel and/or company
rules and policies. 

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word-spacing: 0px;">• Promote teamwork and quality service through daily
communication and coordination with key department
heads. 

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word-spacing: 0px;">Financial style="font-size: 10pt;"> 

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word-spacing: 0px;">• Assist General Manager in the development, implementation
and monitoring of financial and operational plans for the hotel to ensure
optimum guest satisfaction, sales potential
and profitability. 

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word-spacing: 0px;">• Make recommendations for capital improvements to enhance
the assets of the hotel and/or company and brand
loyalty. 

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word-spacing: 0px;">Guest Experience style="font-size: 10pt;"> 

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word-spacing: 0px;">• Interact with guests and individuals outside the hotel,
including, but not limited to, current and potential clients, owning company
representatives, community leaders, government officials, travel industry
representatives, suppliers, competitors and other members of the local
community. 

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word-spacing: 0px;">• Ensure highest level of guest satisfaction by providing
quality guest services and amenities. 

style="color: rgb(51, 51, 51); font-family: Arial, sans-serif;"> lang="EN-GB" style="font-size: 10pt;">Responsible
Business

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word-spacing: 0px;">• Ensure a safe and secure environment for guests, team
members and hotel assets in compliance with owners’ policies and procedures
and regulatory requirements. Maintain relations with outside
contacts. 

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word-spacing: 0px;">• Act as public relations representative to raise awareness
of hotel and brand in local community. Drive team member involvement
in community organisation, activities
and businesses. 

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word-spacing: 0px;">• Develop and carry out action plans to be environmentally
conscious by taking steps to reduce the hotel’s carbon
footprint. 

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word-spacing: 0px;">• Perform other duties as assigned. May also serve
as manager on duty. 

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word-spacing: 0px;">Accountability style="font-size: 10pt;"> 

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word-spacing: 0px;">This job is the second in command to the General Manager
in a large full-service, luxury, resort, or major flagship hotel with
an extensive range of facilities and services, high-volume catering and/or
convention facilities, and a large number of VIP and special key guests.

Typically, a large international
location with extensive competitive pressures and operates in all market
sectors.

What we need
from you
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word-spacing: 0px;">• Bachelor’s degree / higher education qualification /
equivalent in Hotel Administration, Business Administration, plus six to eight
years of general management experience in a high-level operations role or prior
general manager experience, or an equivalent combination of education
and experience.
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word-spacing: 0px;">• Type and level of experience required may vary slightly
based on size and complexity of operation.
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word-spacing: 0px;">• Must speak local language(s).
style="color: rgb(51, 51, 51); font-family: Arial, sans-serif;"> lang="EN-GB" style="-webkit-text-stroke-width: 0px; float: none; font-size:
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word-spacing: 0px;">• Other languages preferred.