Catering Sales Manager at InterContinental Washington DC - The Wharf

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Washington D.C.
Job Description

About Us 

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s
leading hotel and resort companies with a family of 19 brands. Our purpose –
True Hospitality for Good – comes to life in every one of our collections.
With luxury and lifestyle, we are taking it to new heights.

style="margin: 5pt 0in 0in 0.5in; text-align: justify;">Five visionary brands - InterContinental, Regent Hotels, Six Senses,
Vignette Collection and Kimpton Hotels - make up our luxury collection.
Individually, they are icons. Together, they bring unforgettable
and unparalleled experiences to travelers in over 430 hotels and resorts in 100
countries around the world. 

Having recently added
a host of incredible properties to our portfolio, we now stand as one of
the world’s leading luxury operators.

Each of our hotels cultivates a distinctive style and ambience where we embrace
every opportunity to give our guests unforgettable and unparalleled
experiences. 

About
the hotel

A luxurious hotel
destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington
D.C. – The Wharf in the reimagined Wharf neighborhood brings sophistication
to its contemporary style. Perfectly placed on the beautiful Potomac River,
InterContinental Washington D.C. – The Wharf enjoys the most incredible
waterfront views of D.C. Steps away from America’s political epicenter,
the hotel embraces guests with an exquisitely curated resort destination
that reignites the river’s edge and a captivating sanctuary in the center of
The Wharf neighborhood, paying homage to the maritime and industrial-working
heritage of its setting. Featuring a relaxing seasonal rooftop pool
with striking Potomac River views and the indulging full-service spa, The Spa
at The Wharf, modern luxury, culture, and a rich history combine in the Wharf
neighborhood to create a perfect atmosphere for guests and locals
alike.

 

About the Catering Sales
Manager position

 

Our hotels
bring people together. We’re searching for an Catering Sales Manager capable
of juggling bookings, building strong client relationships and pulling together
truly unforgettable events, meetings and conferences.


style="color: black; font-family: "Arial Nova", sans-serif;"> lang="EN-GB" style="font-size: 10pt;">A little taste of your
day-to-day

As a Catering Sales Manager, you will develop
business through direct sales solicitation; secure new accounts, maintain
existing accounts and execute tactical sales plans strategy to maximize
the profitability of the hotel while maintaining guest satisfaction. 
Oversee client functions to ensure customer satisfaction.

style="list-style-type: disc; padding-left: 72px;"> class="ortl-align-justify">

Establish client base
of individuals, organizations, associations, social, and/or corporate businesses
through direct outside and inside sales efforts to secure business for the hotel
to ensure that catering revenue goals are met or exceeded.  Actively
prospect and qualify new business. 

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Negotiate guest room rates, meeting
room rental, function space, and/or hotel services within approved booking
guidelines.  Accurately produce and/or review all sales contracts, rate
agreements, and/or banquet/catering event orders.
style="color: black; font-family: Arial, sans-serif;"> 

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Monitor and handle inquiry calls
and provide client proposals in accordance with established departmental
policies and procedures 

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Work closely with other hotel
departments to facilitate services agreed upon by the sales office
and prospective clients.  Disseminate sales-related information to other
departments as appropriate.

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Check function room set ups prior
to guest arrival, ensuring all details are in agreement with client’s
requirements and hotels standards.  Ensure deficiencies are corrected
by appropriate personnel.

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Welcome group contact upon arrival
at function and ensure guest satisfaction.

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Monitor and ensure all functions
are set up, refreshed, and broken down in compliance with scheduled times
and departmental procedures.

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Arrange and conduct special events,
site inspections, and off-site presentations for potential clients. 
Entertain clients in accordance with established company and hotel policies
and guidelines.

  • style="background-color: white; text-align: justify;">Maintain client files and update information daily in accordance
    with established departmental policies and procedures.  Produce monthly
    sales-related reports and sales forecasts for assigned area
    of responsibility.

  • style="background-color: white; text-align: justify;">Attend and represent hotel at trade shows and conventions and/or
    participate in sales trips to key feeder markets.

  • class="ortl-align-justify">

    Follow up with guests regularly
    during and after departure to ensure satisfaction and secure future
    bookings.

  • style="background-color: white; text-align: justify;">Promote teamwork and quality service through daily communication
    and coordination with other departments.  Key departmental contacts include
    all hotel departments. 

  • class="ortl-align-justify">

    Interact with outside
    contacts:

  • style="background-color: white; text-align: justify;">Guests – to ensure their total satisfaction

  • class="ortl-align-justify">

    Airlines, wholesalers, corporate
    accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow
    up on events, and generate new business 

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    Other contacts as needed
    (Professional organizations, community groups)

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    May assist in developing
    and implement sales actions plan as assigned.  May also participate in
    the annual budgeting and planning process.

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    May assist client in menu
    planning.  May coordinate food, beverage, table arrangements
    and decorations with Banquet Department.

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    Perform other duties
    as assigned.

    What we need from you:

    style="background-color: white; margin: 0in 0in 11.25pt 0.5in; text-align:
    justify;">This job is a catering sales
    professional for a full service, luxury, or resort hotel with catering and/or
    convention facilities for more than 500. At a small full service hotel,
    this job may be the only Catering Sales position reporting directly to the Sales
    Director.

    Qualifications and Requirements:

    style="background-color: white; margin: 0in 0in 11.25pt 0.5in; text-align:
    justify;">Some College plus 1-2 years sales
    or catering related experience, or equivalent combination of education
    and experience.  Knowledge of hotel and food & beverage operations
    preferred.  Must speak fluent English.  Other languages
    preferred.

    This job
    requires ability to perform the following:

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    Frequently standing up or moving
    within and outside of the facility

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    Carrying or lifting items weighing
    up to 25 pounds

  • style="background-color: white; text-align: justify;">Handling objects

  • style="background-color: white; text-align: justify;">Bending, stooping, kneeling

  • style="background-color: white; margin: 0in 0in 11.25pt 0.5in; text-align:
    justify;">Other:

    style="list-style-type: disc; padding-left: 96px;"> class="ortl-align-justify">

    Communication skills are utilized
    a significant amount of time when interacting with others; demonstrated ability
    to interact with guests, employees and third parties that reflects highly on
    the hotel, the brand and the Company.

    class="ortl-align-justify">

    Reading and writing abilities
    are utilized often when completing paperwork and management reports,
    interpreting results, giving and receiving instructions,
    and training 

  • style="background-color: white; text-align: justify;">Mathematical skills, including basic math, budgeting, profit/loss
    concepts, percentages, and variances are utilized
    frequently.

  • style="background-color: white; text-align: justify;">Problem solving, reasoning, motivating, organizational and training
    abilities are used often. 

  • class="ortl-align-justify">

    Ability to travel to attend
    workshops, tradeshows, conventions, etc.

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    May require a valid Driver’s
    License.

  • style="background-color: white; text-align: justify;">May be required to work nights, weekends, and/or
    holidays.


  • What you can expect
    from us

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">We give our people everything they need to succeed.
    From a competitive salary that rewards all your hard work to a wide range
    of benefits designed to help you live your best work life – including impressive
    room discounts and some of the best training in
    the business. 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">The salary range for this role is $35.00 to $40.00.

    This is the lowest to highest pay scale we in good faith believe we would pay
    for this role at the time of this posting. This rate range is only applicable
    for jobs to be performed in Washington, DC. We may ultimately pay more or less
    than the posted range, and the range may be modified in the future.
    An employee’s pay position within the pay range will be based on several factors
    including, but limited to, relevant education, qualifications, certifications,
    experience, skills, seniority, geographic location, performance, shift, travel
    requirements, sales or revenue-based metrics, and business or organizational
    needs. 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">This job is also eligible for bonus
    pay. 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">We offer a comprehensive package of benefits including
    paid time off, medical/dental/vision insurance, 401k, and many other benefits
    to eligible employees.

    You can apply for this role through
    the link below (or through the internal career site if you are a current
    employee). 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Note: No amount of pay is considered wages
    or compensation until earned, vested, and determinable. The amount
    and availability of any bonus, commission, or any other form of compensation
    that are allocable to a particular employee remains in the Company's sole
    discretion unless and until paid and may be modified at the Company’s sole
    discretion, consistent with the law.

    Our mission is to welcome everyone
    and create inclusive teams where we celebrate difference and encourage
    colleagues to bring their whole selves to work.

    IHG Hotels & Resorts provides equal employment opportunities to applicants
    and employees without regard to race, color, religion, sex, sexual orientation,
    gender identity, national origin, protected veteran status, or disability.
    We promote a culture of trust, support, and acceptance by always welcoming
    different backgrounds, experiences, and perspectives. 

    style="margin: 5pt 0in 0in 0.5in;">IHG Hotels
    & Resorts gives every member of the team the room they need to belong, grow
    and make a difference in a collaborative environment. We know that to work well,
    we need to feel well – both inside and outside of work – and through our
    myWellbeing framework, we are committed to supporting wellbeing in your health,
    lifestyle, and workplace.  So, join us and you’ll become part of our
    ever-growing global family.

    style="font-size: 10pt;">At IHG Hotels & Resorts, we’ve made a promise.
    As one of the world’s leading hotel groups, we’re here to deliver True
    Hospitality for Good. Making our guests and colleagues feel welcome, cared
    for, recognized and respected – wherever they are in the world.

    Want to be part of the journey?

    style="font-size: 10pt;">As the world’s first and most global luxury hotel
    brand, InterContinental Hotels & Resorts has pioneered international travel
    since the 1940s and we are passionate about sharing our renowned international
    know-how and cultural wisdom in truly impressive surroundings. We all take great
    pride in being genuine ambassadors of the InterContinental®️ brand and to
    be part of the brand you will have a thirst for travel, a passion for culture
    and an appreciation for diversity. We create inspiring experiences for
    those seeking a richer perspective on the world. If you’d like to embrace
    a world of opportunities, we’d like to welcome you to the world’s most
    international luxury hotel brand.

    Don't quite
    meet every single requirement, but still believe you'd be a great fit for
    the job? We'll never know unless you hit the 'Apply' button.

    Start your journey with us today.