Job Description
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style="font-size: 14pt;">Welcome all spa guests with warmth and professionalism,
creating a calming and hospitable environment.
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style="font-size: 14pt;">Perform a wide variety of high-quality treatments
including massages, facials, body therapies, scrubs, wraps, and holistic
wellness rituals in accordance with hotel and brand
protocols.•Tailor each treatment
to the guest’s individual needs, preferences, and health
considerations.
•Offer advice
and recommendations on post-treatment care, spa products, and wellness
services.
•Maintain impeccable
hygiene and cleanliness standards in treatment rooms and spa areas at all
times.
•Prepare and replenish
treatment rooms with the necessary supplies, linens, and amenities prior to
and after each session.
style="font-family: Arial;">•
style="color: black; font-family: Calibri;">Ensure complete guest satisfaction by anticipating needs and responding
promptly to guest concerns or requests.
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•
style="font-size: 14pt;">Build rapport with guests, encouraging repeat visits
and promoting spa offerings in a discreet and elegant
manner. •Maintain accurate client
records and contribute to personalized guest service through effective
communication with colleagues.
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style="color: black; font-family: Calibri;">Participate in regular training sessions and team briefings to enhance
skills and maintain service excellence.
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style="font-size: 14pt;">Support the spa team in daily operations, including
reception assistance, inventory control, and retail sales
as needed. 
