About IHG Hotels & Resorts
IHG Hotels & Resorts is one of
the world's leading hotel companies, with over 6,000 hotels across more than 100
countries. Our family of brands includes InterContinental, Crowne Plaza, Holiday
Inn, Holiday Inn Express, voco, Hotel Indigo, Staybridge Suites, and many
more.
At Holiday Inn Express, we believe travel should be simple
and smart. We focus on delivering everything our guests need for a comfortable
and productive stay, providing exceptional service and great value.
About
the Role
Holiday Inn Express Gurugram Sector 50 is seeking a dynamic
and results-driven Associate Director of Sales to lead business development
initiatives, drive revenue growth, and strengthen market presence. The ideal
candidate will be responsible for developing and implementing strategic sales
plans, building strong client relationships, and maximizing hotel occupancy
and revenue opportunities.
Key Responsibilities
Sales &
Business Development
- Develop and execute strategic sales plans
to achieve room revenue, occupancy, and market share targets. - Identify
and secure new business opportunities from corporate, government, travel trade,
and MICE segments. - Build and maintain strong relationships with key
corporate accounts, travel agents, event planners, and business
partners. - Conduct regular sales calls, client meetings,
and presentations to generate new business. - Monitor market trends,
competitor activities, and customer requirements to identify growth
opportunities. - Represent the hotel at trade shows, networking events,
and industry forums.
Revenue & Financial
Management
- Achieve assigned sales targets and contribute to overall
hotel profitability. - Support annual budgeting, forecasting, and revenue
planning processes. - Prepare monthly sales reports, business forecasts,
and market analysis. - Collaborate with Revenue Management teams
to maximize room rates and occupancy. - Drive incremental revenue through
corporate contracts, group business, and local partnerships.
Guest
& Client Relationship Management
- Ensure exceptional service
delivery to all clients and key accounts. - Coordinate with hotel
departments to ensure smooth execution of group bookings
and events. - Maintain high levels of customer satisfaction
and retention. - Handle VIP and key account requirements professionally
and efficiently.
Team Leadership
- Lead, coach,
and motivate the sales team to achieve departmental objectives. - Monitor
team performance and provide regular feedback and development
opportunities. - Foster a culture of collaboration, accountability,
and high performance. - Support recruitment, training, and succession
planning initiatives.
Marketing & Brand
Promotion
- Work closely with Marketing teams to develop local
promotional campaigns. - Enhance brand visibility and awareness within
the Gurugram market. - Promote IHG One Rewards and other brand
initiatives. - Ensure all sales and marketing activities align with IHG
brand standards.
Required
Qualifications
Education
- Bachelor's Degree in Hospitality
Management, Business Administration, Marketing, or a related
field.
Experience
- Minimum 4–6 years of hotel sales
experience with at least 2 years in a leadership role. - Experience
working with branded hotels preferred. - Strong understanding of
the Gurugram and NCR corporate market.
Skills &
Competencies
- Excellent sales negotiation and presentation
skills. - Strong business development and account management
capabilities. - Financial acumen with experience in budgeting
and forecasting. - Effective leadership and team management
skills. - Strong communication and relationship-building
abilities. - Proficiency in Microsoft Office and hotel sales
systems.
Why Join IHG?
At IHG Hotels & Resorts, we live
our purpose of True Hospitality for Good. We are committed to creating a culture
where everyone feels welcomed, valued, respected, and heard.
What
We Offer
5-day work week
-
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0px;">Medical insurance & ESIC (as applicable) -
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0px;">Learning & development opportunities -
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0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing:
0px;">Employee stay and F&B Discounts across IHG
hotels - Global Internal transfer mobility within IHG (optional,
subject to eligibility & NOC
Equal Opportunity
Employer
IHG Hotels & Resorts is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment
for all colleagues.
