Director of Housekeeping - Hotel Indigo Bali Seminyak Beach
Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Indonesia, Bali
Hotel
Indigo® is part of IHG Hotels & Resorts and is known
for its neighborhood-inspired hospitality. It draws inspiration from
the neighborhood’s culture, people, and stories. At every Hotel Indigo property,
no two neighborhoods are alike—and neither are the hotels. Each is designed
to reflect the local character, offering guests a truly immersive and authentic
stay.
Hotel Indigo Bali Seminyak Beach is no exception.
Located on the vibrant beachfront of Seminyak, one of Bali’s most stylish
and culturally rich destinations, the resort weaves together the neighbourhood’s
colourful traditions, contemporary design, and artistic flair.
The hotel has 289 rooms, suites, and villas surrounded by lush tropical gardens,
creating a harmonious blend of local heritage and modern luxury. Hotel Indigo
Bali Seminyak Beach continues to set the standard for luxury hospitality,
earning global acclaim with prestigious accolades and a reputation as one of
the world’s most celebrated and sought-after resorts
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style="font-size: 10pt; line-height: 107%;">What is
the job?
As Director of Housekeeping, you will lead
all housekeeping and laundry operations across the resort, ensuring exceptional
cleanliness, presentation, and guest satisfaction while maintaining IHG brand
standards. Reporting to the Director of Rooms, you will oversee a large
and diverse team, drive operational excellence, manage departmental financial
performance, and foster an environment in which colleagues are empowered
to deliver memorable guest experiences.
Your day-to-day
cleanliness targets, quality audits, and guest satisfaction scores through
effective operational leadership and continuous improvement
initiatives.
Develop and manage
departmental budgets, controlling labor costs, operating expenses, guest
supplies, and inventory to achieve financial objectives.
and implement cost-saving measures while maintaining luxury service
standards.
Build, coach,
and develop a high-performing housekeeping team through training, mentoring,
succession planning, and performance management.
and ensure team members are aligned with operational priorities and hotel
objectives.
Conduct regular
inspections and quality audits to ensure guest rooms, public areas, equipment,
linen, and facilities consistently meet luxury hospitality
standards.
Collaborate closely
with Engineering and other departments to coordinate preventive maintenance
programs and maintain asset quality throughout the resort.
safety, hygiene, environmental, and sustainability standards while promoting
safe working practices.
and special requests professionally and efficiently, ensuring prompt resolution
and enhanced guest satisfaction.
and supplier relationships to ensure service quality, operational efficiency,
and cost-effectiveness.
What we need from you
procedures, laundry operations, quality assurance programs, cleanliness audits,
and luxury guest service standards.
with experience managing large teams, coaching future leaders, and fostering
colleague engagement.
hygiene, environmental compliance, and sustainability
practices.
Excellent
communication, interpersonal, and problem-solving skills with the ability
to build effective cross-functional relationships.
and spoken. Bahasa Indonesia proficiency is an advantage.
exceptional guest experiences while maintaining operational excellence
and attention to detail.
We give our people
everything they need to succeed, from a competitive salary that rewards all your
hard work to a wide range of benefits designed to help you live your best
work-life, including a full uniform, impressive room discounts, and some of
the best training in the business.
Our mission is
to welcome everyone and create inclusive teams where we celebrate differences
and encourage colleagues to bring their whole selves to work. IHG Hotels &
Resorts provides equal employment opportunities to applicants and employees
regardless of race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance. Always welcoming
different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our ever-growing
global family.
