A Role That Brings
Precision, Orchestration & Large-Scale Hospitality Together – The C&B
Identity
style="font-family: "Times New Roman", serif;">At Kimpton Sevn Dubai, we are looking for
a Banquet Manager who thrives in structured complexity—someone
who can translate high-volume events into seamless, polished, and emotionally
intelligent guest experiences.
style="font-size: 12pt;">This role sits at the intersection of operations,
service excellence, and event storytelling. Reporting to the Hotel Manager
and Cluster Director of Restaurants & Bars, you will be responsible
for ensuring that every banquet, conference, meeting, social gathering,
and special event is delivered with consistency, clarity,
and excellence—regardless of scale or format.
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Working closely
with Restaurants & Bars leadership, Culinary, Sales, Events, and Hotel
Operations teams, you will lead the end-to-end execution of all Conference &
Banqueting activities, ensuring every detail is anticipated, coordinated,
and flawlessly delivered.
style="font-family: "Times New Roman", serif;">You are not only managing events—you are orchestrating
experiences.
style="font-family: "Times New Roman", serif;">One Event. One Standard. One Seamless
Experience.
style="font-family: "Times New Roman", serif;">At Kimpton Sevn, conferences and banquets are defined by precision, flow,
and adaptability.
style="font-family: "Times New Roman", serif;">As Banquet Manager, you ensure:
style="font-size: 12pt;">• Flawless execution of all meetings, conferences,
banquets, weddings, and special events
style="font-size: 12pt;">• Strong coordination between Restaurants & Bars,
Culinary, Events, and Operations teams
style="font-size: 12pt;">• Consistent delivery of luxury lifestyle service
standards across all event formats
style="font-size: 12pt;">• Structured planning from event confirmation through
execution and post-event follow-up
style="font-size: 12pt;">You are the operational anchor that ensures complexity
feels effortless.
style="font-family: "Times New Roman", serif;">Why This Role Matters
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Events represent some of
the most visible moments within the guest journey and are often where
operational excellence is most clearly demonstrated.
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In this role, you
will support the Hotel Manager and Cluster Director of Restaurants & Bars
by:• Driving
operational excellence across all Conference & Banqueting
functions
style="font-family: "Times New Roman", serif;">• Ensuring seamless communication and collaboration between
departments
style="font-family: "Times New Roman", serif;">• Maximizing event profitability through effective planning and resource
management
style="font-family: "Times New Roman", serif;">• Delivering exceptional guest and client experiences across every
event
• Supporting
the positioning of Kimpton Sevn Dubai as a preferred destination for meetings,
celebrations, and social occasions
style="font-size: 12pt;">You ensure that every event reflects professionalism,
confidence, and memorable hospitality.
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Be the Orchestrator
Behind the Experience
style="font-size: 12pt;">You are structured, calm, and highly
detail-driven.
style="font-family: "Times New Roman", serif;">Through your leadership, you will:
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• Oversee the planning
and execution of all conference, banquet, and event
operations
style="font-family: "Times New Roman", serif;">• Coordinate setup, service delivery, event flow, and breakdown
with precision
style="font-family: "Times New Roman", serif;">• Lead and inspire banquet service teams during
operations
style="font-family: "Times New Roman", serif;">• Anticipate operational challenges and resolve issues
proactively
style="font-family: "Times New Roman", serif;">• Build strong partnerships with clients, event organizers, and internal
stakeholders
style="font-family: "Times New Roman", serif;">Your role ensures that every moving part works
in harmony.
style="font-family: "Times New Roman", serif;">What We'll Support You to Do
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Deliver Event
Excellence
style="font-family: "Times New Roman", serif;">Ensure seamless execution of conferences, meetings, weddings, banquets,
and social events.
style="font-family: "Times New Roman", serif;">Drive Operational Coordination
style="font-size: 12pt;">Align service, culinary, events, and logistics teams
to deliver exceptional experiences.
style="font-size: 12pt;">Enhance Guest Experience
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Create memorable event
experiences through attentive service and flawless
execution.
style="font-family: "Times New Roman", serif;">Strengthen Commercial Performance
style="font-size: 12pt;">Support revenue growth and profitability through
efficient planning, resource utilization, and operational
discipline.
style="font-family: "Times New Roman", serif;">The Gig
style="font-size: 12pt;">Reporting to the Hotel Manager and Cluster Director
of Restaurants & Bars, the Banquet Manager leads all Conference &
Banqueting operations at Kimpton Sevn Dubai.
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•
The Opportunity:
style="font-family: "Times New Roman", serif;">Lead a high-profile events operation within one of Dubai's most exciting
luxury lifestyle hotel openings.
style="font-size: 12pt;">• The Focus:
style="font-size: 12pt;">Precision, coordination, service excellence,
and operational leadership.
style="font-size: 12pt;">• The Impact:
style="font-size: 12pt;">Deliver exceptional events that strengthen guest
loyalty, client satisfaction, and the hotel's reputation within
the market.
style="font-family: "Times New Roman", serif;">You will oversee the full event lifecycle from planning through execution
while ensuring operational excellence and exceptional guest
experiences.
style="font-family: "Times New Roman", serif;">Stay Human
style="font-size: 12pt;">At Kimpton, even large-scale events remain personal
in execution.
style="font-family: "Times New Roman", serif;">In this role, you will:
style="font-size: 12pt;">• Lead with calm authority, empathy,
and professionalism
style="font-family: "Times New Roman", serif;">• Support teams through clear communication and structured
leadership
style="font-family: "Times New Roman", serif;">• Maintain a guest-first mindset, even during high-pressure
situations
style="font-family: "Times New Roman", serif;">• Create experiences that feel thoughtful, personalized,
and memorable
style="font-family: "Times New Roman", serif;">Behind every seamless event is thoughtful
leadership.
style="font-family: "Times New Roman", serif;">Your Day-to-Day
style="font-size: 12pt;">No two days are the same; your responsibilities
will span a range of operational, leadership, and collaborative activities,
including but not limited to:
style="font-size: 12pt;">Event Operations
Management
style="font-family: "Times New Roman", serif;">• Oversee execution of conferences, meetings, banquets, weddings,
and special events
style="font-family: "Times New Roman", serif;">• Coordinate setup, service delivery, event flow, and breakdown
activities
style="font-family: "Times New Roman", serif;">• Ensure alignment between all operational departments throughout event
execution
style="font-family: "Times New Roman", serif;">• Monitor service quality and guest satisfaction during
events
style="font-family: "Times New Roman", serif;">Team Leadership & Development
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• Lead banquet service teams
during events and daily operations
style="font-size: 12pt;">• Assign responsibilities based on event requirements
and staffing levels
style="font-family: "Times New Roman", serif;">• Coach, mentor, and develop banquet colleagues
and supervisors
style="font-family: "Times New Roman", serif;">• Support training initiatives and service excellence
programs
style="font-family: "Times New Roman", serif;">Guest & Client Experience
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• Liaise with clients, event
organizers, and meeting planners before and during events
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• Ensure event expectations
are clearly understood and successfully delivered
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• Respond professionally
to requests, feedback, and operational changes
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• Build strong relationships
that encourage repeat business and client loyalty
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Operational
Excellence
style="font-family: "Times New Roman", serif;">• Ensure compliance with service standards, SOPs, health and safety
requirements
style="font-family: "Times New Roman", serif;">• Monitor event timing, service flow, presentation, and operational
readiness
style="font-family: "Times New Roman", serif;">• Maintain banquet equipment, inventories, and event space
standards
style="font-family: "Times New Roman", serif;">• Drive continuous improvement within Conference & Banqueting
operations
style="font-family: "Times New Roman", serif;">Financial & Commercial
Performance
style="font-family: "Times New Roman", serif;">• Support budget management and labor productivity
targets
style="font-family: "Times New Roman", serif;">• Control operational costs while maintaining service
excellence
style="font-family: "Times New Roman", serif;">• Maximize event profitability through efficient planning
and execution
style="font-family: "Times New Roman", serif;">• Collaborate with Sales and Events teams to support revenue
objectives
style="font-family: "Times New Roman", serif;">Pre-Opening Support
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• Support banquet facility
setup and operational planning
style="font-size: 12pt;">• Assist in developing SOPs, service standards,
and operational procedures
style="font-size: 12pt;">• Participate in recruitment, onboarding, and team
training
style="font-family: "Times New Roman", serif;">• Lead mock events, service rehearsals, and opening readiness
activities
style="font-family: "Times New Roman", serif;">• Contribute to successful hotel opening and operational
stabilization
style="font-family: "Times New Roman", serif;">What Success Looks Like
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• Flawless execution
of events regardless of size, complexity, or format
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• Exceptional guest, client,
and event planner satisfaction
style="font-size: 12pt;">• Strong collaboration between Restaurants & Bars,
Culinary, Events, and Operations teams
style="font-size: 12pt;">• Efficient and structured event delivery
processes
style="font-family: "Times New Roman", serif;">• High-performing banquet teams with strong engagement and service
standards
style="font-family: "Times New Roman", serif;">• Achievement of event revenue and profitability
objectives
style="font-family: "Times New Roman", serif;">• Successful contribution to Kimpton Sevn Dubai's pre-opening and market
positioning
style="font-family: "Times New Roman", serif;">Who This Role Is Perfect For
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• An experienced banquet,
conference, or events operations leader
style="font-size: 12pt;">• Highly organized with exceptional planning
and coordination skills
style="font-family: "Times New Roman", serif;">• Calm, confident, and decisive under pressure
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• A hands-on leader
who enjoys being present during operations
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• Strong communicator
capable of managing multiple stakeholders
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• Passionate about creating
memorable guest experiences through exceptional execution
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• Excited by pre-opening
opportunities and dynamic hospitality environments
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What We Need
From You
style="font-family: "Times New Roman", serif;">Ideally, you bring some (or all) of the following qualifications
and experience:
style="font-family: "Times New Roman", serif;">Education
style="font-size: 12pt;">• Diploma or Degree in Hospitality Management, Events
Management, Hotel Management, or related discipline
preferred
style="font-family: "Times New Roman", serif;">Experience
style="font-size: 12pt;">• 5–8 years of progressive Conference & Banquet
or Events Operations experience
style="font-size: 12pt;">• Previous supervisory or managerial leadership
experience required
style="font-family: "Times New Roman", serif;">• Experience within luxury hotels, lifestyle brands, resorts, or premium
event venues preferred
style="font-family: "Times New Roman", serif;">• Pre-opening experience highly desirable
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• Strong understanding
of banquet operations, event logistics, and service
excellence
style="font-family: "Times New Roman", serif;">• GCC and Dubai hospitality experience beneficial
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Personal
Attributes
style="font-family: "Times New Roman", serif;">• Calm, structured, and highly organized
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• Strong leadership presence
and team-building capability
style="font-size: 12pt;">• Detail-focused and operationally
disciplined
style="font-family: "Times New Roman", serif;">• Excellent communicator and relationship builder
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• Solution-oriented
with strong decision-making abilities
style="font-size: 12pt;">• Adaptable and effective in fast-paced
environments
style="font-family: "Times New Roman", serif;">• Passionate about service excellence and guest
satisfaction
style="font-family: "Times New Roman", serif;">• Committed to delivering exceptional event
experiences
style="font-family: "Times New Roman", serif;">What You
Can Expect from Us
style="font-family: "Times New Roman", serif;">At Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our
success begins with our people.
style="font-size: 12pt;">We invest in you through competitive compensation,
global travel privileges, and meaningful career growth opportunities within one
of the world’s most respected hospitality groups.
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We are proud to be an equal
opportunity employer. We are committed to providing fair and inclusive
employment opportunities to all colleagues and applicants, regardless of race,
colour, ethnicity, national origin, religion, gender, gender identity
or expression, sexual orientation, age, disability, marital or family status,
veteran status, or any other protected characteristic under applicable
law.Through our
myWellbeing framework, we actively support the physical, mental, and emotional
wellbeing of our teams—because when our people are supported and thriving,
they create exceptional experiences for our guests and each
other
style="font-family: "Times New Roman", serif;">Kimpton Sevn Dubai: A Culture of Connection, Craft &
Care
style="font-family: "Times New Roman", serif;">At Kimpton Sevn Dubai, you are not simply joining a team—you are becoming
part of a culture that is personal, thoughtful, and distinctly
human.
style="font-family: "Times New Roman", serif;">We are a close-knit, collaborative community where trust is earned,
individuality is valued, and excellence is shaped through genuine care
for people and experience.
style="font-size: 12pt;">We believe diverse perspectives strengthen our culture
and inspire creativity.
We seek individuals who are naturally intuitive, detail-oriented, and passionate
about creating memorable moments that feel both effortless
and meaningful.
style="font-family: "Times New Roman", serif;">At Kimpton, hospitality is bold yet refined, expressive yet intentional.
More than a place to stay, we create spaces where guests feel connected,
inspired, and truly welcomed—and where our teams feel empowered to bring their
personality, creativity, and craftsmanship to everything
they do.
style="font-size: 12pt;">Ready to Shape Something
Distinctive?
style="font-family: "Times New Roman", serif;">If you do not meet every requirement but believe you bring the right
energy, creativity, and passion for people, we would still love to hear
from you.
style="font-family: "Times New Roman", serif;">Join Kimpton Sevn Dubai and be part of shaping a luxury lifestyle
experience where individuality is celebrated, ideas are valued, and every detail
contributes to something memorable.
