At
InterContinental Residences Dubai Business Bay & Kimpton Sevn
Dubai, we are seeking a Cluster Assistant Chief
Steward to support and elevate stewarding operations across two
distinctive luxury and lifestyle brands.
This role is designed for a highly
organized, quality-driven, and operationally hands-on leader who understands
that exceptional culinary experiences rely on spotless kitchens, efficient
support systems, and well-coordinated stewarding operations—ensuring every
restaurant, bar, banquet, and in-room dining experience is supported by
the highest standards of cleanliness and operational
readiness.
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style="font-size: 12pt;">One Cluster. Two Distinctive Culinary Worlds.
One Uncompromising Standard of Cleanliness.
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This is more than
a traditional assistant stewarding role.The cluster combines the refined
residential luxury of InterContinental Residences Dubai Business Bay with
the bold, lifestyle-driven energy of Kimpton Sevn Dubai. Each property
has unique culinary experiences, yet both demand consistency in hygiene, kitchen
operations support, and stewarding excellence.
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You will play a critical
role in ensuring back-of-house operations run smoothly every day—supporting
the Cluster Chief Steward in maintaining exceptional standards across both
properties.
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style="font-size: 12pt;">Why This Role
Matters
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style="font-size: 12pt;">Cleanliness is the foundation of culinary
excellence.
As Cluster Assistant Chief Steward, you will help oversee daily
stewarding operations, ensuring kitchens, storage areas, dishwashing systems,
and back-of-house spaces operate efficiently, safely, and in compliance
with brand and regulatory standards.
You will support stewarding teams while
ensuring culinary and service operations always have the resources, equipment,
and cleanliness standards needed to deliver exceptional guest
experiences.
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style="font-size: 12pt;">This is a unique opportunity to contribute
to stewarding excellence across two properties while developing your leadership
capabilities within Dubai's luxury and lifestyle hospitality
sector.
Be the Operational Partner Behind Culinary
Excellence
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style="font-size: 12pt;">You will work closely with the Cluster Chief Steward
while supporting stewarding colleagues across both properties and collaborating
with Culinary, Restaurants & Bars, Engineering, and Hygiene
teams.
From restaurant service support and banquet operations to kitchen
sanitation, waste management, and equipment readiness, you will help ensure
every back-of-house operation supports seamless guest-facing
experiences.
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style="font-size: 12pt;">What We'll Support You
to Do
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style="font-size: 12pt;">• Support Stewarding Excellence & Compliance:
Maintain the highest standards of hygiene, sanitation, and operational
support
• Develop Stewarding Teams: Coach, train, and motivate stewarding
colleagues to perform at their best
• Drive Daily Operational Readiness:
Ensure kitchens and service areas remain clean, organized, and fully
operational
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style="font-size: 12pt;">The Gig
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Reporting to the Cluster
Chief Steward, the Cluster Assistant Chief Steward will support stewarding
operations for InterContinental Residences Dubai Business Bay and Kimpton Sevn
Dubai.• The Opportunity:
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style="font-size: 12pt;">Support stewarding excellence across two distinctive
hospitality brands
style="color: black; font-family: "Times New Roman", serif;">
style="font-size: 12pt;">• The Strategy:
Deliver operational consistency, hygiene
compliance, and efficient stewarding support across all culinary
environments
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style="font-size: 12pt;">• The Impact:
Help create the operational foundation
that enables exceptional dining experiences
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You will be accountable
for supporting hygiene standards, stewarding team performance, equipment
readiness, and daily back-of-house operational efficiency across
the cluster.
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style="font-size: 12pt;">Stay Human
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At InterContinental
and Kimpton, excellence starts behind the scenes.
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This role is about
teamwork, pride, and reliability—ensuring every guest experience is supported
by a clean, safe, and efficient operational environment.
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Your
Day-to-Day
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style="font-size: 12pt;">No two days are the same; your responsibilities
will span a range of operational and leadership activities, including but
not limited to:
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style="font-size: 12pt;">Stewarding Operations &
Standards
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style="font-size: 12pt;">• Support the implementation of cluster-wide stewarding
SOPs and hygiene standards
• Ensure compliance with HACCP, food
safety, and local regulatory requirements
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• Conduct routine
inspections of kitchens, storage areas, and back-of-house
spaces• Maintain cleanliness standards aligned with brand
expectations
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style="font-size: 12pt;">Operational
Excellence
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style="font-size: 12pt;">• Supervise daily stewarding operations across
restaurants, bars, banquets, and IRD
• Ensure dishwashing operations, waste
management, and cleaning schedules are executed effectively
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• Monitor chemical
usage, equipment condition, and stewarding inventory levels
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• Support kitchen
readiness during service periods and peak operational demand
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Team Leadership
& Development• Assist in leading, coaching,
and developing stewarding colleagues across both properties
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• Foster a culture
of accountability, teamwork, and operational excellence
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• Support training
initiatives focused on hygiene, safety, and equipment
handling• Assist with scheduling and workforce deployment to support operational
needs
Support to Culinary & Service
Teams
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style="font-size: 12pt;">• Work closely with chefs and F&B leaders to ensure
smooth operational support
• Assist banquet and event operations
through effective stewarding coordination
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• Ensure the timely
availability of clean equipment, utensils, and service ware
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• Support the resolution
of operational challenges impacting service delivery
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Pre-Opening
Stewarding Excellence (Kimpton Sevn Dubai)
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• Support recruitment
and onboarding of stewarding colleagues• Assist in implementing stewarding
systems, workflows, and SOPs
• Help prepare kitchens and BOH areas
for operational readiness
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style="font-size: 12pt;">• Participate in trial operations and mock service
exercises
Inventory & Cost Control
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• Support inventory
management of chemicals, cleaning supplies, and equipment
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• Assist in monitoring
operational expenses and reducing waste• Promote responsible use of resources
and equipment
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style="font-size: 12pt;">Cross-Functional
Collaboration
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style="font-size: 12pt;">• Collaborate with Culinary, Engineering, Hygiene,
and F&B Operations teams
• Support audits, inspections,
and compliance reviews
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style="font-size: 12pt;">• Contribute to initiatives that improve workflow
efficiency and operational effectiveness
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What Success
Looks Like
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style="font-size: 12pt;">• Consistently high standards of cleanliness
and hygiene across all BOH areas
• Efficient day-to-day stewarding
operations supporting culinary excellence
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• Well-trained, engaged,
and motivated stewarding teams• Successful support of Kimpton Sevn
Dubai's pre-opening stewarding activities
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• Strong operational
partnerships with culinary and service teams
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Who This Role
Is Perfect For
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style="font-size: 12pt;">• A detail-oriented stewarding professional ready
to step into a larger leadership role
• Experienced in luxury hotel
or multi-outlet hospitality environments
• Strong in operational supervision,
organization, and team support
• Passionate about hygiene, safety,
and operational excellence
• Energized by fast-paced operations
and pre-opening opportunities
What We Need
From You
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style="font-size: 12pt;">Ideally, you bring some (or all) of the following
qualifications and experience:
Education
• Diploma or Bachelor's degree
in Hospitality Management or related field preferred
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Experience• 4–7 years of progressive stewarding
or kitchen operations experience in luxury hotels
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• Supervisory experience
within stewarding operations preferred• Multi-outlet hospitality experience
strongly preferred
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style="font-size: 12pt;">• Pre-opening experience desirable
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• Strong knowledge
of HACCP and hygiene compliance standards
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Personal
Attributes
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style="font-size: 12pt;">• Highly organized
and detail-focused
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style="font-size: 12pt;">• Strong interpersonal and team leadership
skills
• Hands-on, proactive, and solution-oriented
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• Committed
to cleanliness, safety, and operational efficiency
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• Collaborative and calm
under pressure
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style="font-size: 12pt;">• Eager to learn, grow, and develop within a leadership
environment
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style="font-size: 12pt;">What You Can Expect
from Us
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style="font-size: 12pt;">At InterContinental Residences Dubai Business Bay &
Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success
begins with our people.
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style="font-size: 12pt;">We invest in you through competitive compensation,
global travel privileges, and meaningful career growth opportunities within one
of the world’s most respected hospitality groups.
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We are proud to be
an equal opportunity employer. We are committed to providing fair and inclusive
employment opportunities to all colleagues and applicants, regardless of race,
colour, ethnicity, national origin, religion, gender, gender identity
or expression, sexual orientation, age, disability, marital or family status,
veteran status, or any other protected characteristic under applicable
law.Through our myWellbeing framework, we actively support the physical,
mental, and emotional wellbeing of our teams—because when our people
are supported and thriving, they create exceptional experiences for our guests
and each other.
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style="font-size: 12pt;">A Culture of Connection, Craft &
Care
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style="font-size: 12pt;">At InterContinental Residences Dubai Business Bay &
Kimpton Sevn Dubai, we are united by a culture built on connection, craft,
and care.
Connection is at the heart of how we work—how we collaborate
as colleagues, engage with our guests, and build relationships that last beyond
a single stay.
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style="font-size: 12pt;">Craft defines our approach to hospitality.
We take pride in the details, the discipline, and the consistency that transform
service into memorable experiences.
Care is what brings it all to life.
We care deeply for our guests, for one another, and for the communities we
are part of. It is reflected in every interaction, every gesture, and every
decision we make.
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style="font-size: 12pt;">Together, these values create a workplace where people
feel supported, empowered, and inspired to deliver hospitality at its very
best.
Ready to Shape the Guest Experience?
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If you don’t meet every
requirement but believe you bring the right energy, leadership, and passion
for people—we’d still love to hear from you.
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Join us and be part
of shaping two distinctive hospitality experiences in Dubai—where your ideas,
personality, and expertise will help define how guests connect, unwind,
and remember us.
