At
InterContinental Residences Dubai Business Bay & Kimpton Sevn
Dubai, we are seeking a Cluster Security Manager to lead and elevate
all aspects of safety, security, risk management, and emergency preparedness
across two distinctive luxury and lifestyle hospitality
brands.
This role is designed for a highly vigilant, operationally disciplined,
and people-focused leader who understands that exceptional guest experiences
are built upon environments where guests, residents, colleagues, assets,
and reputations are protected through proactive security leadership, effective
risk mitigation, and world-class safety standards.
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One Cluster. Two
Distinctive Hospitality Experiences. One Commitment to Safety
and Security.
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style="font-size: 12pt;">This is more than a traditional security management
role.
The cluster combines the refined residential luxury of InterContinental
Residences Dubai Business Bay with the bold, lifestyle-driven energy of Kimpton
Sevn Dubai. Each property presents unique operational risks, guest expectations,
and security challenges, yet both require a seamless, professional, and highly
responsive approach to safety and protection.
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You will define how
security operations support business continuity, guest confidence, colleague
wellbeing, and asset protection—ensuring every aspect of the operation
is safeguarded through prevention, preparedness, and professional
response.
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style="font-size: 12pt;">Why This Role
Matters
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style="font-size: 12pt;">Security is an essential pillar of hospitality
excellence.
As Cluster Security Manager, you will oversee all security operations,
emergency preparedness programs, life safety systems, investigations, loss
prevention initiatives, and crisis response protocols across both
properties.
You will be responsible for creating safe environments where guests feel
protected, colleagues feel supported, and operations can perform at their
highest level without disruption.
This is a unique opportunity to establish
security excellence across two exceptional brands while setting new benchmarks
for safety, risk management, and asset protection within Dubai’s luxury
hospitality sector.
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style="font-size: 12pt;">Be the Guardian Behind Exceptional Guest
Experiences
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style="font-size: 12pt;">You will lead, train, and empower security teams across
both properties while working closely with Operations, Human Resources,
Engineering, Finance, Residences, and Corporate Security
stakeholders.
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style="font-size: 12pt;">From physical security and investigations to emergency
response planning and regulatory compliance, you will ensure every aspect of
the operation is protected through robust security systems, proactive risk
management, and highly trained teams.
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What We’ll
Support You to Do• Drive Security Excellence & Risk
Management
Ensure the highest standards of safety, security, loss prevention,
and emergency preparedness across the cluster.
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• Build High-Performing
Security Teams
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style="font-size: 12pt;">Recruit, develop, and inspire professional security
colleagues who embody vigilance, service excellence, and operational
discipline.
• Protect People, Assets & Reputation
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Create secure
environments that safeguard guests, residents, colleagues, property assets,
and brand reputation.
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style="font-size: 12pt;">The Gig
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Reporting to the Hotel
Manager & Cluster General Manager, the Cluster Security Manager will oversee
all security and safety operations for InterContinental Residences Dubai
Business Bay and Kimpton Sevn Dubai.• The Opportunity:
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Lead security, safety,
and risk management across two distinctive hospitality
brands.• The Strategy:
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style="font-size: 12pt;">Develop proactive security programs, emergency
preparedness capabilities, and loss prevention initiatives that protect people
and assets.
• The Impact:
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style="font-size: 12pt;">Create a culture where safety, security,
and preparedness are embedded into every aspect of the guest and colleague
experience.
You will be accountable for security operations, investigations,
emergency response readiness, life safety compliance, team performance,
and asset protection across the cluster.
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Stay
Human
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style="font-size: 12pt;">At InterContinental and Kimpton, security is about more
than procedures and protocols.
This role is about creating environments
where people feel safe, respected, and cared for—ensuring every guest, resident,
and colleague can focus on exceptional experiences while knowing their wellbeing
is protected.
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style="font-size: 12pt;">Your Day-to-Day
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No two days are
the same; your responsibilities will span a range of operational and leadership
activities, including but not limited to:
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Security
Leadership & Standards• Develop and implement cluster-wide
security policies, procedures, and operating standards
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• Ensure compliance
with local laws, fire and life safety regulations, and brand security
requirements
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style="font-size: 12pt;">• Conduct regular security audits, risk assessments,
and vulnerability reviews
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style="font-size: 12pt;">• Maintain security standards aligned with luxury
hospitality expectations
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style="font-size: 12pt;">Safety, Risk Management & Loss
Prevention
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style="font-size: 12pt;">• Lead asset protection and loss prevention initiatives
across both properties
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style="font-size: 12pt;">• Monitor security incidents, investigate cases,
and implement corrective actions
• Identify operational risks and develop
mitigation strategies
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style="font-size: 12pt;">• Maintain robust access control, key management,
and surveillance procedures
Emergency Preparedness &
Crisis Management
• Develop and maintain emergency response
plans and crisis management procedures
• Lead emergency drills, evacuation
exercises, and preparedness training
• Coordinate incident response
for emergencies, accidents, and security threats
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• Ensure readiness
of all life safety systems and emergency equipment
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Team Leadership
& Development• Lead, coach, and develop security teams
across both properties
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style="font-size: 12pt;">• Build a culture of professionalism, vigilance,
accountability, and service excellence
• Conduct ongoing training in security
operations, investigations, emergency response, and conflict
management
• Ensure adequate staffing and deployment strategies to support
operational requirements
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style="font-size: 12pt;">Guest, Resident & Colleague
Protection
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style="font-size: 12pt;">• Ensure a visible yet guest-friendly security presence
throughout the properties
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style="font-size: 12pt;">• Support VIP arrivals, special events,
and high-profile guest requirements
• Manage colleague safety initiatives
and workplace security programs
• Address security concerns promptly
and professionally
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style="font-size: 12pt;">Pre-Opening Security Excellence (Kimpton Sevn
Dubai)
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style="font-size: 12pt;">• Recruit and train the security team for pre-opening
operations
• Establish security infrastructure, SOPs, emergency procedures,
and control systems
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style="font-size: 12pt;">• Conduct security risk assessments during pre-opening
phases
• Support testing, commissioning, and operational readiness exercises
prior to opening
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style="font-size: 12pt;">Security Systems &
Technology
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style="font-size: 12pt;">• Oversee CCTV systems, access control systems,
intrusion detection, and life safety technologies
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• Ensure proper
maintenance and functionality of all security equipment
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• Analyze security
trends and leverage technology to enhance protection
measures• Maintain accurate incident reporting and security
documentation
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style="font-size: 12pt;">Financial & Operational
Control
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style="font-size: 12pt;">• Manage departmental budgets and security-related
operating expenses
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style="font-size: 12pt;">• Control costs while maintaining appropriate levels
of protection and compliance
• Optimize security resource deployment
and operational efficiency
Cross-Functional
Collaboration
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style="font-size: 12pt;">• Partner closely with Operations, Engineering, Human
Resources, Finance, and Residences teams
• Work with local authorities, emergency
services, and regulatory agencies
• Support audits, inspections,
and compliance reviews
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style="font-size: 12pt;">• Collaborate on business continuity and crisis
management planning
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style="font-size: 12pt;">What Success Looks
Like
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style="font-size: 12pt;">• Safe, secure, and compliant operating environments
across both properties
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style="font-size: 12pt;">• Strong security culture embedded throughout
the cluster
• Effective emergency preparedness and crisis response
capabilities
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style="font-size: 12pt;">• Successful pre-opening security setup at Kimpton Sevn
Dubai
• Reduced security incidents and proactive risk
mitigation
• Highly engaged, trained, and professional security
teams
• Strong protection of guests, residents, colleagues, assets, and brand
reputation
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style="font-size: 12pt;">Who This Role Is Perfect
For
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style="font-size: 12pt;">• A disciplined and highly professional hospitality
security leader
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style="font-size: 12pt;">• Experienced in luxury hotels, mixed-use developments,
or multi-property operations
• Strong in investigations, emergency
response, and risk management
• Passionate about safety, security,
and operational excellence
• Skilled at balancing guest service
with effective protection
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style="font-size: 12pt;">• Energized by both operational leadership
and pre-opening environments
What We Need
From You
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style="font-size: 12pt;">Ideally, you bring some (or all) of the following
qualifications and experience
Education
• Diploma or Bachelor’s degree
in Security Management, Criminal Justice, Hospitality Management, Risk
Management, or related field preferred
• Professional security certifications
are highly desirable
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style="font-size: 12pt;">Experience
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• 8–12 years
of progressive security leadership experience within luxury hospitality,
residential, or mixed-use environments• Experience in multi-property or cluster
operations strongly preferred
• Pre-opening experience highly
desirable
• Strong knowledge of UAE safety, security, fire life safety,
and regulatory compliance requirements
Personal
Attributes
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style="font-size: 12pt;">• Highly vigilant, ethical,
and professional
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style="font-size: 12pt;">• Strong leadership and people development
capabilities
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style="font-size: 12pt;">• Calm and decisive under pressure
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• Excellent
investigative and analytical skills• Strong communication and stakeholder
management abilities
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style="font-size: 12pt;">• Service-oriented with exceptional attention
to detail
• Committed to protecting people, assets, and reputation through
proactive leadership
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style="font-size: 12pt;">This version mirrors the tone, structure,
and employer-branding style of the Cluster Chief Steward template while
positioning Security as a strategic risk management and guest protection
function.
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style="font-size: 12pt;">What You Can Expect
from Us
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style="font-size: 12pt;">At InterContinental Residences Dubai Business Bay &
Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success
begins with our people.
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style="font-size: 12pt;">We invest in you through competitive compensation,
global travel privileges, and meaningful career growth opportunities within one
of the world’s most respected hospitality groups.
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We are proud to be
an equal opportunity employer. We are committed to providing fair and inclusive
employment opportunities to all colleagues and applicants, regardless of race,
colour, ethnicity, national origin, religion, gender, gender identity
or expression, sexual orientation, age, disability, marital or family status,
veteran status, or any other protected characteristic under applicable
law.Through our myWellbeing framework, we actively support the physical,
mental, and emotional wellbeing of our teams—because when our people
are supported and thriving, they create exceptional experiences for our guests
and each other.
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style="font-size: 12pt;">A Culture of Connection, Craft &
Care
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style="font-size: 12pt;">At InterContinental Residences Dubai Business Bay &
Kimpton Sevn Dubai, we are united by a culture built on connection, craft,
and care.
Connection is at the heart of how we work—how we collaborate
as colleagues, engage with our guests, and build relationships that last beyond
a single stay.
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style="font-size: 12pt;">Craft defines our approach to hospitality.
We take pride in the details, the discipline, and the consistency that transform
service into memorable experiences.
Care is what brings it all to life.
We care deeply for our guests, for one another, and for the communities we
are part of. It is reflected in every interaction, every gesture, and every
decision we make.
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style="font-size: 12pt;">Together, these values create a workplace where people
feel supported, empowered, and inspired to deliver hospitality at its very
best.
Ready to Shape the Guest Experience?
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If you don’t meet every
requirement but believe you bring the right energy, leadership, and passion
for people—we’d still love to hear from you.
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Join us and be part
of shaping two distinctive hospitality experiences in Dubai—where your ideas,
personality, and expertise will help define how guests connect, unwind,
and remember us.
