Operations Manager - Holiday Inn Express on Fort Jackson, SC - IHG Army Hotels.
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Columbia
Fort Jackson,
located in Columbia, South Carolina, is the U.S. Army's largest and most active
Basic Combat Training center. Spanning over 52,000 acres,
the installation trains roughly 50% of all newly enlisted soldiers and over 60%
of the women entering the Army each year. This post serves
as the foundational launching point for recruits.
directly into the city of Columbia. It is easily accessible via Interstates 20,
26, and 77, placing visitors only 15-20 minutes from the downtown Columbia area
and Columbia Metropolitan Airport (CAE).
As Operations Manager, you’ll keep our hotel
running smoothly and make sure everything is working well, and all our guests
are safe and comfortable. You’ll maximize financial returns, driving development
of people, creating and maintaining unique guest experiences, executing brand
standards, and building awareness of hotel and brand in the local community. Act
as the General Manager in his/her absence.
Your Day
to Day -
activities of hotel operations to ensure guest satisfaction and maximize hotel
profitability.
Oversee the day-to-day
operations and assignments of the hotel staff; assist the General Manager in
the development and communication of departmental strategies and goals.
Communicate and enforce policies and procedures.
Breakfast and/or Sundowner functions, to ensure standards of operation
and quality and guest satisfaction are maintained.
Foster positive
employee relations and reconcile time edits and payroll administration
in compliance with wage and hour regulations.
budget, and control labor costs and other expenses.
Comply
with federal, state and local laws regarding health, safety and alcohol
services.
applicable and assist in providing ongoing information and status
reports.
improvements to enhance the assets of the company and brand
loyalty.
through daily communication and coordination with other shifts and departmental
management.
as assigned.
as assigned.
What We Need from
You –
Must reside int he U.S. and be ready for in-person
interviews when applying.
In the hotel industry we cater for our guests needs 24 hours
a day, 7 days a week. The nature of the hospitality industry requires its team members
to sometimes be available for different shifts to meet expectations of our hotel
guests. This may include different shifts, days of the week and public
holidays and weekends.
Bachelor’s degree
in Hotel Administration, Business Administration, or equivalent and three years
hotel experience with at least two years in a supervisory capacity, or
an equivalent combination of education and experience.
Preferred
Skills/Experience:
Bilingual,
multi-property, and strong housekeeping skills are a plus!
and equipment
a significant amount of time when interacting with others; demonstrated ability
to interact with guests, employees and third parties that reflects highly on
the hotel, the brand, and the Company.
Reading
and writing abilities are utilized often when completing paperwork
and management reports, interpreting results, giving, and receiving
instructions, and training.
Mathematical skills,
including basic math, budgeting, profit/loss concepts, percentages,
and variances are utilized frequently.
Problem
solving, reasoning, motivating, organizational and training abilities are used
often.
conferences, etc.
and/or holidays.
The salary range for this role
is $
We offer a comprehensive package
of benefits including paid time off, medical, dental, vision insurance, 401(k),
and any other benefits to eligible employees.
