A
Role That Brings Cleanliness, Comfort & Memorable Guest Experiences Together
– The Housekeeping Identity
At Kimpton Sevn Dubai, Housekeeping
is more than maintaining rooms—it is about creating welcoming spaces where
guests feel comfortable, cared for, and completely at ease.
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Every immaculate guest
room perfectly presented public area, and thoughtfully maintained space
contributes to the overall guest experience. Housekeeping is one of the most
visible reflections of our commitment to quality, attention to detail,
and personalised hospitality.We are looking for an Executive
Housekeeper who can bring this vision to life through operational excellence,
leadership, and a passion for creating exceptional environments for both guests
and colleagues.
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style="font-size: 12pt;">You are not only leading a department—you are shaping
the spaces where unforgettable guest experiences begin.
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Every Detail
Matters. Every Space Tells a Story. Every Guest Deserves
Excellence.
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style="font-size: 12pt;">At Kimpton Sevn Dubai, every room and every public area
reflects our standards.
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style="font-size: 12pt;">As Executive Housekeeper, you help
ensure:
• Impeccable cleanliness and presentation throughout
the hotel
• Exceptional guest
comfort and satisfaction
• Consistent housekeeping standards across all areas of
the property
• Efficient
and productive departmental operations
• Strong team engagement, development,
and performance
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style="font-size: 12pt;">You help create an environment defined by quality,
care, and attention to detail.
Why This Role
Matters
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style="font-size: 12pt;">Housekeeping is at the heart of the guest
experience.
In this role, you support the Hotel Manager by:
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• Delivering the hotel's
service philosophy through exceptional housekeeping
standards• Leading daily
operations across guestrooms, public areas, laundry, and back-of-house
spaces• Developing
a high-performing and engaged housekeeping team
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style="font-size: 12pt;">• Ensuring operational efficiency, quality assurance,
and compliance with brand standards
• Creating environments that consistently exceed guest
expectations
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style="font-size: 12pt;">You are a key contributor to guest satisfaction,
operational excellence, and overall hotel success.
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Be the Leader
Behind the ExperienceYou are organised, inspiring,
and committed to excellence.
Through your leadership,
you will:
• Lead all aspects of the Housekeeping operation
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style="font-size: 12pt;">• Ensure guest rooms and public areas consistently meet
luxury standards
• Drive
departmental performance through coaching and development
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style="font-size: 12pt;">• Foster a culture of accountability, teamwork,
and continuous improvement
• Build strong partnerships across all hotel
departments
Your influence helps create exceptional first impressions and lasting
guest memories.
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style="font-size: 12pt;">What We'll Support You
to Do
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style="font-size: 12pt;">Deliver Exceptional Guest
Experiences
• Ensure every space reflects Kimpton's commitment to personalised
hospitality and attention to detail.
Lead a High-Performing
Team
• Develop talent while creating an engaged, motivated,
and service-oriented culture.
Maintain Operational
Excellence
• Uphold quality, efficiency, and consistency throughout all housekeeping
operations.
Drive Continuous Improvement
• Identify opportunities to enhance
productivity, sustainability, guest satisfaction, and operational
performance.
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style="font-size: 12pt;">The Gig
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Reporting to the Hotel
Manager, the Executive Housekeeper leads the Housekeeping operation at Kimpton
Sevn Dubai, ensuring exceptional cleanliness, comfort, and presentation
standards throughout the hotel.• The Opportunity: Be part of a luxury
lifestyle hotel's pre-opening leadership team
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style="font-size: 12pt;">• The Focus: Operational excellence, team leadership,
and guest satisfaction
•
The Impact: Create an environment that consistently exceeds guest expectations
while supporting hotel performance goals
You will play a critical role
in delivering the Kimpton guest experience through every room, every space,
and every detail.
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style="font-size: 12pt;">Stay Human
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At Kimpton, hospitality
is always personal.
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style="font-size: 12pt;">In this role, you will:
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• Lead with integrity,
positivity, and professionalism• Foster a culture of care, collaboration, and continuous
learning• Encourage
accountability, innovation, and service excellence
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style="font-size: 12pt;">• Create an environment where colleagues feel valued
and empowered
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style="font-size: 12pt;">Every room prepared and every space maintained reflects
our commitment to making guests feel genuinely cared
for.
Your Day-to-Day
No two days are the same; your
responsibilities will span operational leadership, team development, and quality
management activities, including but not limited to:
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Housekeeping
Operations
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style="font-size: 12pt;">• Oversee all housekeeping functions including
guestrooms, public areas, laundry, and back-of-house
areas
• Ensure rooms are cleaned,
maintained, and presented to luxury brand standards
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style="font-size: 12pt;">• Monitor room readiness and coordinate closely
with Front Office and Engineering teams
• Maintain housekeeping productivity, efficiency, and quality
standards
Team Leadership
• Recruit, train, develop, and motivate
housekeeping colleagues and supervisors
• Conduct daily briefings and departmental
meetings
• Support colleague
engagement, coaching, and performance management
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style="font-size: 12pt;">• Foster teamwork, accountability, and professional
development
Guest Experience
• Ensure exceptional guest satisfaction
through room quality and cleanliness standards
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style="font-size: 12pt;">• Respond to guest requests and concerns promptly
and professionally
• Implement
service recovery initiatives when required
• Identify opportunities to exceed guest expectations
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Financial &
Operational Management• Manage departmental budgets, payroll,
and labour productivity
• Monitor
linen, uniforms, guest supplies, and housekeeping
inventory
• Control expenses while
maintaining service quality standards
• Support achievement of departmental financial
objectives
Quality, Hygiene & Compliance
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• Ensure compliance
with health, safety, sanitation, and hygiene standards
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style="font-size: 12pt;">• Conduct regular inspections and quality
audits
• Maintain brand standards
and operational policies• Support sustainability and environmental
initiativesPre-Opening Support
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• Lead housekeeping
pre-opening planning and operational readiness activities
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style="font-size: 12pt;">• Participate in recruitment, onboarding,
and departmental training programs
• Develop and implement housekeeping SOPs and service
standards• Coordinate procurement
of equipment, supplies, and operating assets
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style="font-size: 12pt;">• Participate in mock operations, room testing,
and opening preparations
What Success Looks
Like
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style="font-size: 12pt;">• Consistently high guest satisfaction and cleanliness
scores
• Exceptional room
and public area presentation standards
• Strong team engagement, retention,
and performance
• Efficient
departmental productivity and cost management
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style="font-size: 12pt;">• Successful quality audits and brand standard
compliance
• Successful pre-opening
preparation and launch
Who This Role Is Perfect
For
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style="font-size: 12pt;">• Experienced housekeeping leader ready to drive
operational excellence
• Passionate
about luxury hospitality and exceptional guest
experiences
• Strong people leader
with excellent organisational skills
• Detail-oriented professional committed to quality
and consistency
•
Collaborative team player who thrives in dynamic
environments
• Motivated
by developing people and creating high-performing teams
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What We Need
From You
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style="font-size: 12pt;">Ideally, you bring some (or all) of the following
qualifications and experience.
Education
• Diploma or degree in Hospitality
Management, Hotel Management, or a related field preferred
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Experience• 7–10 years of Housekeeping experience
within upscale or luxury hospitality environments
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style="font-size: 12pt;">• Minimum 3–5 years in a senior housekeeping leadership
role
• Previous Executive
Housekeeper experience preferred
• Luxury hotel experience highly desirable
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style="font-size: 12pt;">• Pre-opening experience is
an advantage
• GCC/Dubai
experience beneficial
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style="font-size: 12pt;">Personal
Attributes
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style="font-size: 12pt;">• Positive and inspiring leadership
style
• Strong guest service
and relationship-building skills
• Highly organised with exceptional attention
to detail
• Calm, professional,
and solutions-oriented under pressure
• Passionate about coaching and developing others
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style="font-size: 12pt;">• Strong communication and interpersonal
skills
• Committed to delivering
excellence through operational discipline, team leadership, and personalised
hospitality
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style="font-size: 12pt;">What You Can Expect
from Us
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style="font-size: 12pt;">At Kimpton Sevn Dubai, part of IHG Hotels &
Resorts, we believe our success begins with our people.
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We invest in you through
competitive compensation, global travel privileges, and meaningful career growth
opportunities within one of the world’s most respected hospitality
groups.We are proud to be an equal opportunity employer. We are committed
to providing fair and inclusive employment opportunities to all colleagues
and applicants, regardless of race, colour, ethnicity, national origin,
religion, gender, gender identity or expression, sexual orientation, age,
disability, marital or family status, veteran status, or any other protected
characteristic under applicable law.
Through our myWellbeing framework,
we actively support the physical, mental, and emotional wellbeing of our
teams—because when our people are supported and thriving, they create
exceptional experiences for our guests and each other
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Kimpton Sevn
Dubai: A Culture of Connection, Craft & Care
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At Kimpton Sevn Dubai,
you are not simply joining a team—you are becoming part of a culture that
is personal, thoughtful, and distinctly human.
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We are a close-knit,
collaborative community where trust is earned, individuality is valued,
and excellence is shaped through genuine care for people
and experience.
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style="font-size: 12pt;">We believe diverse perspectives strengthen our culture
and inspire creativity.
We seek individuals who are naturally intuitive, detail-oriented, and passionate
about creating memorable moments that feel both effortless
and meaningful.
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style="font-size: 12pt;">At Kimpton, hospitality is bold yet refined, expressive
yet intentional. More than a place to stay, we create spaces where guests feel
connected, inspired, and truly welcomed—and where our teams feel empowered
to bring their personality, creativity, and craftsmanship to everything
they do.
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style="font-size: 12pt;">Ready to Shape Something
Distinctive?
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style="font-size: 12pt;">If you do not meet every requirement but believe
you bring the right energy, creativity, and passion for people, we would still
love to hear from you.
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style="font-size: 12pt;">Join Kimpton Sevn Dubai and be part of shaping a luxury
lifestyle experience where individuality is celebrated, ideas are valued,
and every detail contributes to something memorable.
