RELATIONSHIPS:
style="font-family: Arial, sans-serif;">Reports directly to the Restaurant/Bar
Manager or Supervisor on duty.
Interacts and cooperates with Headwaiters, Waiters,
Supervisors, Bar Staff, and all other Food & Beverage
Employees.
Interacts with guests
as appropriate.
style="font-family: Arial, sans-serif;">JOB DUTIES
AND RESPONSIBILITIES:
Greets
guests upon arrival, according to IHG standards.
style="font-family: Arial, sans-serif;">Answers telephone communications, takes
reservations.
Offers cigars, cigarettes and after
dinner-mints.
Attends to special guests requests.
style="font-family: Arial, sans-serif;">Ensures personal grooming and uniform
are to the required standards.
Promotes image of restaurant by displaying impeccable
manners, diplomacy and tact towards restaurant/hotel
guests.
Complies with hotel's health, safety and hygiene
policy.
Reports all questions and related issues to the Supervisor,
or Manager on duty.
Follows the procedure on Cash handling and Bill presentation
to guests.
Attends pre-meal briefing sessions.
style="font-family: Arial, sans-serif;">Prepares and presents
Bills.
Check to ensure that
the Opentable System is running properly before lunch and dinner
service.
Ensure that all menus
must are checked and clean.
During dinner service,
makes sure to display the appropriate color of napkin white/black and introduces
the waiter who will take care of the table.
style="font-family: Arial, sans-serif;">Help guests with
the chair
Present an open menu
to each guest and a clean wine list to every table.
style="font-family: Arial, sans-serif;">During breakfast service, presents our
breakfast menu and the 2 options buffet/a la carte and promote our
buffet.
Wish the guest
a pleasant meal
style="font-family: Arial, sans-serif;">Ensure to obtain at least 3 GSTS per
day.
style="font-family: Arial, sans-serif;">At IHG we are committed to providing our
employees with a safe, secure and healthy workplace. It
is your responsibility to comply with all workplace health and safety
requirements, including any department specific training regarding equipment
and procedures.
Perform other duties, tasks and special projects
as assigned.
QUALIFICATIONS:
style="font-family: Arial, sans-serif;">Essential:
style="font-family: Arial, sans-serif;">High School diploma or equivalent
vocational training.
Certificates from previous employers/
college.
Previous experience in this position at a similar
establishment.
Food Hygiene awareness and at least basic
training.
Ability to communicate in English with guests, co –workers
and Management, to their understanding.
style="font-family: Arial, sans-serif;">Ability to compute basic mathematical
calculations.
Ability to provide legible
communication.
Desirable:
style="font-family: Arial, sans-serif;">Previous job related
experience.
Ability to communicate in a second
language.
Food Hygiene certificate.
style="font-family: Arial, sans-serif;">First aid
awareness.
Essential Skills:
Ability to perform job functions with attention to detail, speed
and accuracy.
Ability to prioritize, organize, work delegated and follow
through.
Ability to be a clear thinker remains calm and resolves problems
using Sound judgment.
Ability to work under pressure of meeting production schedules
and timelines for guests and fellow workers.
style="font-family: Arial, sans-serif;">Ability to aid in the transportation
of all work equipment and produce pertinent to carry out
the job.
Ability to work an 8-hr shift in all types of conditions pertinent
to the job.
Ability to work with all products and equipment
prescribed.
Ability to differentiate Dates.
style="font-family: Arial, sans-serif;">Ability to comprehend
instructions
Ability to plan and aid in the execution
of promotions.
Ability to work cohesively with co-workers as part of
a team.
style="font-family: Arial, sans-serif;">The statements in this job description are intended
to describe the essential nature and level of work being performed.
They are not intended to be ALL responsibilities or qualifications of
the job.
style="text-align: justify;">The salary range for this role is $25.87