(PT) Host Center Court

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Chicago
Job Description

RELATIONSHIPS:

style="list-style-type: disc; padding-left: 24px;">
  • style="font-family: Arial, sans-serif;">Reports directly to the Restaurant/Bar
    Manager or Supervisor on duty.

  • Interacts and cooperates with Headwaiters, Waiters,
    Supervisors, Bar Staff, and all other Food & Beverage
    Employees.

  • Interacts with guests
    as appropriate. 

  •  

    style="font-family: Arial, sans-serif;">JOB DUTIES
    AND RESPONSIBILITIES:

    • Greets
      guests upon arrival, according to IHG standards.

    • style="font-family: Arial, sans-serif;">Answers telephone communications, takes
      reservations.

    • Offers cigars, cigarettes and after
      dinner-mints.

    • Attends to special guests requests.

    • style="font-family: Arial, sans-serif;">Ensures personal grooming and uniform
      are to the required standards.

    • Promotes image of restaurant by displaying impeccable
      manners, diplomacy and tact towards restaurant/hotel
      guests.

    • Complies with hotel's health, safety and hygiene
      policy.

    • Reports all questions and related issues to the Supervisor,
      or Manager on duty.

    • Follows the procedure on Cash handling and Bill presentation
      to guests.

    • Attends pre-meal briefing sessions.

    • style="font-family: Arial, sans-serif;">Prepares and presents
      Bills.

    • Check to ensure that
      the Opentable System is running properly before lunch and dinner
      service.

    • Ensure that all menus
      must are checked and clean.

    • style="text-align: justify;">Greet
      every single guest with a warm welcome, in the appropriate area
      of entrance.

    • During dinner service,
      makes sure to display the appropriate color of napkin white/black and introduces
      the waiter who will take care of the table.

    • class="ortl-align-justify">

      style="font-family: Arial, sans-serif;">Help guests with
      the chair

    • Present an open menu
      to each guest and a clean wine list to every table.

    • class="ortl-align-justify">

      style="font-family: Arial, sans-serif;">During breakfast service, presents our
      breakfast menu and the 2 options buffet/a la carte and promote our
      buffet.

    • Wish the guest
      a pleasant meal

    • style="text-align: justify;">Offer
      a parting comment as the guest exit the restaurant.

    • class="ortl-align-justify">

      style="font-family: Arial, sans-serif;">Ensure to obtain at least 3 GSTS per
      day.

    • style="font-family: Arial, sans-serif;">At IHG we are committed to providing our
      employees with a safe, secure and healthy workplace.  It
      is your responsibility to comply with all workplace health and safety
      requirements, including any department specific training regarding equipment
      and procedures.

    • Perform other duties, tasks and special projects
      as assigned.

     

    QUALIFICATIONS:

    style="font-family: Arial, sans-serif;">Essential:

    style="list-style-type: disc; padding-left: 48px;">
  • style="font-family: Arial, sans-serif;">High School diploma or equivalent
    vocational training.

  • Certificates from previous employers/
    college.

  • Previous experience in this position at a similar
    establishment. 

  • Food Hygiene awareness and at least basic
    training.

  • Ability to communicate in English with guests, co –workers
    and Management, to their understanding.

  • style="font-family: Arial, sans-serif;">Ability to compute basic mathematical
    calculations.

  • Ability to provide legible
    communication.

  • Desirable:       
              

    style="list-style-type: disc; padding-left: 48px;">
  • style="font-family: Arial, sans-serif;">Previous job related
    experience.

  • Ability to communicate in a second
    language.

  • Food Hygiene certificate.

  • style="font-family: Arial, sans-serif;">First aid
    awareness.

  • Essential Skills:

    • Ability to perform job functions with attention to detail, speed
      and accuracy.

    • Ability to prioritize, organize, work delegated and follow
      through.

    • Ability to be a clear thinker remains calm and resolves problems
      using Sound judgment.

    • Ability to work under pressure of meeting production schedules
      and timelines for guests and fellow workers.

    • style="font-family: Arial, sans-serif;">Ability to aid in the transportation
      of all work equipment and produce pertinent to carry out
      the job.

    • Ability to work an 8-hr shift in all types of conditions pertinent
      to the job.

    • Ability to work with all products and equipment
      prescribed.

    • Ability to differentiate Dates.

    • style="font-family: Arial, sans-serif;">Ability to comprehend
      instructions

    • Ability to plan and aid in the execution
      of promotions.

    • Ability to work cohesively with co-workers as part of
      a team.

     

    style="font-family: Arial, sans-serif;">The statements in this job description are intended
    to describe the essential nature and level of work being performed. 
    They are not intended to be ALL responsibilities or qualifications of
    the job.

     

    style="text-align: justify;">The salary range for this role is $25.87
    to $28.03
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    style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
    box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
    sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
    font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align:
    left; text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;">This is the lowest
    to highest pay scale style="-webkit-text-stroke-width: 0px; box-sizing: inherit; font-size: 16px;
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    font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left;
    text-decoration-color: initial; text-decoration-style: initial;
    text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
    white-space: normal; widows: 2; word-spacing: 0px;"> we, in good faith,
    believe we would pay for this role at the time of
    this posting. 
    We may ultimately pay more or less than the posted
    range, and the range may be modified in the future.
    style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family:
    "Graphik Web", sans-serif;"> An employee’s pay position within the pay range will
    be based on several factors, including relevant education, qualifications,
    certifications, experience, skills, seniority, geographic location, performance,
    shift, travel requirements, sales or revenue-based metrics, and business
    or organizational needs.