Starbucks Barista

Negotiable

InterContinental Hotels Group PLC

Experience

Unlimited

Job Type

Full Time

Location

United States, Chicago

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Job Description

RELATIONSHIPS:

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style="font-family: Arial, sans-serif;">Reports directly to Starbucks managerial
staff.

Interacts and cooperates with other Baristas
and Bussers.

Interacts with guests as appropriate.

style="font-family: Arial, sans-serif;">Interacts and cooperates with other
outlets and departments as required.

style="font-family: Arial, sans-serif;">DUTIES
AND RESPONSIBILITIES:

Develops enthusiastically satisfied customers all
the time
Delivers Legendary Service to all customers by demonstrating
“Just Say Yes” behavior and connecting with the customer. Responds to customer
needs and says thank you to every customer.
style="font-family: Arial, sans-serif;">Maintains a calm and professional
demeanor at all times; including those of high volume or unusual events to keep
store operation to standard
Anticipates customer and store needs by constantly
evaluating environment and customers for cues. Discovers customer needs
and appropriately suggests products with every customer to enhance service
and meet/exceed sales goals.
Assists customers in selection and purchase of specialty
coffee beverages and whole bean sales.
style="font-family: Arial, sans-serif;">Maintains customer service area
and equipment in a clean and appealing manner.
style="font-family: Arial, sans-serif;">Maintains Quality Licensed store
Operations
Provides quality beverages and food products consistently for all
customers by adhering to recipe and presentation
standards.
Follows health, safety and sanitation guidelines for all
products.
Follows store policies and procedures for operational flow at each
station.
Performs cleaning tasks in accordance with the Duty Rosters
and cleaning standards, working as a store team
player.
Presents oneself professionally and demonstrates clear
communication with all customers and interactions with fellow
associates.
Communicates necessary information clearly
to manager.
Follows standards for merchandizing, stocking, rotating and storing
all products.
Performs equipment maintenance in accordance with Starbucks
maintenance standards.
Follows cash handling and register policies as laid out and agreed
to in the House Bank Agreement.
style="font-family: Arial, sans-serif;">Follows inventory stocking and recording
guidelines.
Takes Responsibility To Learn all aspects of barista
position.
Learns and demonstrates creating the Starbucks
Experience.
Completes Initial Store Training and passes Barista
Certification.

QUALIFICATIONS/ ESSENTIALS:

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Ability to perform job functions with attention to detail, speed
and accuracy.

Ability to comprehend instructions prioritizes, organize, and work
as delegated and complete job functions.

style="font-family: Arial, sans-serif;">Ability to be a clear thinker remains
calm and resolves problems using sound judgment.

style="font-family: Arial, sans-serif;">Ability to work under pressure
of meeting production schedules and timelines for guests and fellow
workers.

Ability
to aid in the transportation of all work equipment and produce pertinent
to carry out the job.

Ability to work in conditions pertinent to
the job.

Ability
to work with all products and equipment prescribed.

style="font-family: Arial, sans-serif;">Ability to plan and aid in the execution
of promotions.

Food
Hygiene awareness and at least basic training.

style="font-family: Arial, sans-serif;">Ability to communicate in English
with guests, co –workers and Management, to their
understanding.

Ability to compute basic mathematical
calculations.

Ability to provide legible written
communication.

Possess a friendly, upbeat & outgoing
personality.

style="margin-left: 4.5pt;">DESIRABLE:

Previous job related experience.
style="font-family: Arial, sans-serif;">Ability to communicate in a second
language.
Food Hygiene certificate.
style="font-family: Arial, sans-serif;">First aid
awareness.
Certificates from previous employers/
college.

style="font-family: Arial, sans-serif;">The statements in this job description are intended
to describe the essential nature and level of work being performed.
They are not intended to be all responsibilities or qualifications of
the job.

style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
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sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
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left; text-decoration-color: initial; text-decoration-style: initial;
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white-space: normal; widows: 2; word-spacing: 0px;">The salary range for
this role is $24.12 to $26.12
This is the lowest to highest pay scale style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family:
"Graphik Web", sans-serif;"> we, in good faith, believe we would pay for this role
at the time of this posting. style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
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sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; letter-spacing: normal; orphans: 2; text-align:
left; text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">We may ultimately pay more
or less than the posted range, and the range may be modified in
the future. style="-webkit-text-stroke-width: 0px; box-sizing: inherit; font-size: 16px;
font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal;
font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;"> An employee’s pay position
within the pay range will be based on several factors, including relevant
education, qualifications, certifications, experience, skills, seniority,
geographic location, performance, shift, travel requirements, sales
or revenue-based metrics, and business or organizational
needs.