Spa Therapist | Casual | Eliva Spa at InterContinental Sydney Coogee Beach

Your day
to day

• Provide a warm welcome
  that kicks off an incredibly memorable guest experience and deliver services
  in an efficient, professional and pleasant manner according to Spa
  protocols.

• Assess guest needs
  and recommend appropriate treatments and products.

• style="-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color:
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  vertical-align: baseline;">Deliver a range of signature spa treatments including
  massages, facials, body treatments, and other therapeutic
  services

• Candidates
  must demonstrate proficiency in delivering all treatment types including
  massages, facials, body treatments, and other therapeutic
  services

• Be knowledgeable of all
  product ranges offered in the Spa and the cost use of all retail items offered
  to upsell and rebook your guests.

• Assist
  with Spa reception duties when required, including taking guest reservations,
  cashiering, responding to telephone bookings, opening/closing and other general
  enquiries.

• Maintain a clean
  and serene spa environment and ensure all equipment and products are used
  and stored correctly

• Stay updated with
  the latest trends and techniques in spa therapy

• style="-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color:
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  vertical-align: baseline;">Be the brand ambassador for Eliva
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Essential
Requirements

• Candidates must hold
  a valid work right/visa
  in Australia to be considered. Kind reminder that sponsorship is
  not available.

• Minimum of 1- 2 years'
  experience as a Spa Therapist in within a luxury hotel, upmarket Spa or resort
  setting.

• Qualifications
  are essential with a Diploma in Beauty Therapy and/or Certificate IV in Massage
  or equivalent,

• Hands-on experience in spa
  treatments including massage therapies.

• style="-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color:
  transparent; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px;
  vertical-align: baseline;">Skilled in delivering massage, facial and body
  treatments, with the ability to customise each experience to suit guest
  needs.

• Impeccable grooming,
  attention to detail, and time management skills that ensure every treatment runs
  smoothly.

• A strong understanding
  of the spa and wellness industry, with a calm, professional manner when working
  under pressure.

• Proven customer service
  and retail sales skills, with a passion for creating memorable guest
  experiences.

• Commitment to meeting
  performance expectations through training and clear KPIs.

• style="-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color:
  transparent; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px;
  vertical-align: baseline;">Deep knowledge of wellness industry trends, guest
  expectations, and service innovations

• style="-webkit-font-smoothing: antialiased; -webkit-tap-highlight-color:
  transparent; border: 0px; box-sizing: border-box; margin: 0px; padding: 0px;
  vertical-align: baseline;">Some experience using spa management
  systems

• A valid RSA is required
  or be completed at commencement.

   

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What you
can expect from us

We give our people everything they need to succeed including a wide range
of benefits designed to help you live your best work life – laundered uniform,
impressive room discounts, competitive products & services discounts program
and some of the best training in the business.