• Follow procedures that ensure the security
of inventory and assets such as tools, supplies, equipment, furniture,
televisions, etc., replenishes supplies and inventory in a timely and efficient
manner, and minimizes waste.
PEOPLE
• Promote teamwork and quality service through
daily communication and coordination with other
departments.
GUEST EXPERIENCE
• Respond in a courteous and prompt manner
to all guest questions, complaints and/or requests to ensure strong guest
satisfaction.
RESPONSIBLE BUSINESS
Perform maintenance and repairs for assigned area of expertise such
as the interior and exterior of buildings, hotel rooms and contents, laundry
and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC),
ventilation, and water treatment systems, and swimming pool-if applicable,
etc.
Ensure
that assigned equipment is prepared and operational for the following day’s
work.
Adhere to federal, state and local regulations concerning
safety or other compliance requirements, as well as brand standards and local
policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment
to supervisor.May educate and train hotel staff in the safe
and proper use of equipment.
May also perform
other minor maintenance and repairs and/or conduct preventative maintenance
duties as needed.
Advanced vocational training plus two years
of experience in general building maintenance or construction, or equivalent
combination of education and experience.Professional
certification and license if required by law.
Specialized knowledge and skills
or certification within a field or discipline such as plumbing, electrician,
carpentry, equipment mechanics, HVAC, refrigeration,
etc.
Communication skills are utilized a significant amount
of time when interacting with the other supervisors, hotel staff and hotel
guests.
Reading and writing abilities are utilized in order
to document or record all tasks completed, to order supplies, to receive their
instructions for the day and/or to read equipment repair
manuals.
Mathematical skills, including basic math,
percentages, quantities, and variances are used frequently.
May
be required to work nights, weekends, and/or holidays.
The
statements in this job description are intended to describe the essential nature
and level of work being performed. They are not intended to be ALL
responsibilities or qualifications of the job.
