Sales Executive - Holiday Inn Singapore Little India

JOB OVERVIEW

The Sales Executive is primarily
responsible for supporting the Sales Team on day-day operations
and administration.

Additionally, this role handle group bookings (reactive sales). This opportunity
will be a stepping stone towards a rewarding sales career in the hotel
industry.

DUTIES
AND RESPONSIBILITIES

FINANCIAL
RETURNS

1. Administrative support to proactive Sales Team -
   integral collaborative effort to meet hotel’s financial goals
2. Handling
   of group enquiries with guidance from senior colleagues in Sales &
   Revenue
3. Close liaison with reservations and front of house team
   to deliver Great group stay experience
4. Promote Holiday Inn products
   and services using and suggestive selling techniques
5. Support and execute
   action plans to increase sales and associated
   business

PEOPLE

1. Liaise with Asst. /
   Director of Sales and Finance Lead for all reservations requiring credit
   approval
2. Attend meetings and training sessions
   as required
3. Attend sales related events as required & facilitation
   of site inspection for any walk-in (Sales)

GUEST
EXPERIENCE

1. Promote IHG & Hotel’s products
   and services
2. Maintain a high-level of product and service knowledge
   about IHG Hotels in our region
3. Support and facilitate reservations via
   Reservations Team
4. Maintain knowledge of special rates/ offers/
   promotions

RESPONSIBLE
BUSINESS

1. Demonstrate Awareness of OH&S policies
   and procedures and ensure all procedures are conducted safely and within
   OH&S guidelines
2. Be aware of duty of care and adhere to occupational,
   health and safety legislation, policies and procedures
3. Be familiar
   with property safety, first aid and fire and emergency procedures and operate
   equipment safely and sensibly
4. Initiate action to correct a hazardous
   situation and notify supervisors of potential dangers
5. Log security
   incidents and accidents in accordance with hotel
   requirements

ACCOUNTABILITY

1. Ensure
   all group quotations are properly recorded in our GRC tracker
2. Ensure all
   group contracts, group resume, group commissions and coach transfers
   are properly documented and facilitated.
3. Overall main in charge
   for group bookings and that includes managing of various group bookings
   platforms - IHG Meeting Broker/ CVENT/ TagVenue and others
4. Overall
   administrative in charge for annual corporate rates renewal exercise
   in maintaining records/ documentation/ rates loading.
5. Preparation
   and support of production and sales
   reports

QUALIFICATIONSAND
REQUIREMENTS

1. Degree/ Diploma in Hotel Management
   or Business Administration or equivalent
2. Experience in administration
   or hotel sales will be a plus
3. A positive and keen to learn
   attitude.
4. Must be proficient in written and spoken English and with good
   communication skills