Server Assistant FT- The Americano

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Atlanta
Job Description

style="box-sizing: inherit;">Job Summary:

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> 

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> style="color: black; font-family: Arial, sans-serif;">The Server Assistant (SA) is responsible
for overseeing table maintenance, maintaining the flow of service and assisting
the servers in the dining room. The ideal candidate will deliver food to tables,
describing the dishes to guests, performing tableside service, monitoring guest
satisfaction and assisting the kitchen in expediting the service process.
Must be pleasant, conscientious and professional with excellent knowledge
of food and alcoholic beverage selections. Must be able to operate
effectively as part of a team, communicate clearly, ensure smooth service
operations and quality service.

 

A little bit about your
day:

 

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> style="color: black; font-family: Arial, sans-serif;">Reporting to the Outlet Manager, every day
is different, but you’ll mostly:

 

  • Deliver
    exceptional hospitality to all guests, ensuring attentive, polished,
    and courteous service at all times.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Maintains clean and organized workstations that
    are cohesive with the restaurant’s philosophy, culture and standards
    of excellence.
  • Recognize
    or seek areas for staff and restaurant improvement and offer positive solutions
    for change.
  • Operate within
    the restaurant daily with efficiency, respect, friendliness, professionalism,
    teamwork, knowledge, patience, awareness, compassion, courtesy
    and initiative. 
  • style="font-family: Arial, sans-serif;">Understand completely all programs, procedures, standards,
    specifications, guidelines and training programs.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Understand philosophy of management and owner.
    Displays consistent attention to detail and follow through of all restaurant
    policies. 
  • style="font-family: Arial, sans-serif;">Represents the restaurant professionally through effective
    communication, cooperation and relationships with all business
    partners. 
  • style="font-family: Arial, sans-serif;">Fully understand and comply with all federal, state, county
    and municipal regulations that pertain to health, safety and labor requirements
    of the restaurant employees and guests.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Bussing of used items at tables. Removal of all
    trash. 
  • Assisting bar
    with ice delivery. 

     

  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Participate in Pre-Shift meetings and learn new menu
    items.
  • Welcome all
    guests and ensure they receive responsive, professional and gracious
    service.
  • Describes
    dinner features as needed (including changes
    and additions).
  • style="font-family: Arial, sans-serif;">Answer any questions about the menu, specific food items,
    the wine list or any other inquiries the guest may have.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Liaise with server to always ensure communication
    about wants and needs of guests.
  • style="font-family: Arial, sans-serif;">Understand the order taken by the server and any changes
    in the menu, dietary restrictions, food allergies, etc.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">

    style="box-sizing: inherit; font-size: 12pt;">Assists the Chef in expediting
    the food to the dining room.

     

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> 

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> style="color: black; font-family: Arial, sans-serif;">What we need
from you: 

  • Perform all
    side work applicable to assigned station. 
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Participate in Pre-Shift meetings and learn new menu
    items.
  • Welcome all
    guests and ensure they receive responsive, professional and gracious
    service.
  • Describes
    dinner features as needed (including changes
    and additions).
  • style="font-family: Arial, sans-serif;">Answer any questions about the menu, specific food items,
    the wine list or any other inquiries the guest may have.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Liaise with server to always ensure communication
    about wants and needs of guests.
  • style="font-family: Arial, sans-serif;">Understand the order taken by the server and any changes
    in the menu, dietary restrictions, food allergies, etc.
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Assists the Chef in expediting the food to the dining
    room.
  • Aware of all
    upcoming orders and status of tables expecting
    food.

     

  • style="font-family: Arial, sans-serif;">Keeps expediter station and kitchen stocked with plates, plate
    wipes, doilies, etc. throughout service. 
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">Ensure that all food and products are consistently
    prepared and served according to the restaurant’s
    standards.
  • Maintain
    a clean, safe environment in the Dining Room and all service
    stations.
  • Efficiently
    Resets tables as needed to stay within Regent Service
    Standards
  • Flexible
    schedule, able to work evenings, weekends, and holidays
  • style="background-color: white; box-sizing: inherit; color: black; line-height:
    normal;">This position necessitates participation in a pooled
    tip system.

 

What you can expect from us: 

style="background-color: white; box-sizing: inherit; line-height: normal;
margin: 0px 0px 0in; padding-bottom: 0px; text-align: justify;"> 

style="box-sizing: inherit; margin: 0px 0px 15px; padding-bottom: 0px;"> style="box-sizing: inherit;">The hourly pay rate for this role
is $10.00, plus
tips

IHG is an equal
opportunity employer: Minorities / Females / Veterans /
Disabled

style="box-sizing: inherit;">Who we are

style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
orphans: 2; text-align: left; text-decoration-color: initial;
text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
0px;">Guests have made grand entrances through the doors of Regent® Hotels &
Resorts for nearly half a century.

Born in 1970, our collection of modern hotels and resorts are home to stays both
serene and sensational. The type of experiences that elevate above the noise
and charm for even the most seasoned of travellers. An invitation to life’s most
scenic moments. We are the legendary innovative luxury brand, reimagining modern
hospitality by sparking fresh perspectives across hand selected hotels
and resorts. Regent colleagues are gracious hosts, with emboldened spirit
and dynamic as they provide meaningful moments to deliver the greatest of
the guest experiences.

 

style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik Web",
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
orphans: 2; text-align: left; text-decoration-color: initial;
text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
0px;">

Don't quite meet every single requirement, but still believe you'd be
a great fit for the job?

We'll never know unless you hit the 'Apply' button. Start your journey with
us today.

 

class="" style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255,
255); box-sizing: inherit; color: rgb(0, 0, 0); font-family: "Graphik
Web", sans-serif; font-size: 16px; font-style: normal; font-variant-caps:
normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing:
normal; orphans: 2; text-align: left; text-decoration-color: initial;
text-decoration-style: initial; text-decoration-thickness: initial; text-indent:
0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
0px;">

Important
information
:

  • The salary range listed is the lowest to highest pay scale we, in good
    faith, believe we would pay for this role at the time of this posting. We
    may ultimately pay more or less than the posted range, and the range may
    be modified in the future. An employee’s pay position within the pay range
    will be based on several factors, including relevant education, qualifications,
    certifications, experience, skills, seniority, geographic location, performance,
    shift, travel requirements, sales or revenue-based metrics, and business
    or organizational needs.
  • No amount of pay
    is considered to be wages or compensation until it is earned, vested,
    and determinable. The amount and availability of any bonus, commission, or other
    form of compensation allocable to a particular employee remain in the Company's
    sole discretion unless and until paid and may be modified at the Company’s sole
    discretion, consistent with the law.
  • If
    you require reasonable accommodation during the application process, please href="https://careers.ihg.com/en/faq/#heading-6" title="click here"
    data-anchor="#heading-6" style="background-color: transparent; box-sizing:
    inherit; color: rgb(232, 84, 44); text-decoration: none;"> click
    here.
  • IHG does not accept applications,
    inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies.

    Please data-anchor="#heading-7" style="background-color: transparent; box-sizing:
    inherit; color: rgb(232, 84, 44); text-decoration: none;">click here
    for our
    agency policy.
  • If you are a resident of
    or applying to a job opening in the State of Washington, please href="https://careers.ihg.com/en/faq/#heading-9" title="IHG US Benefits"
    data-anchor="#heading-9" style="background-color: transparent; box-sizing:
    inherit; color: rgb(232, 84, 44); text-decoration: none;">click here to read
    about applicable benefits.