style="box-sizing: inherit;">Job Summary:
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The Server Assistant (SA) is responsible
for overseeing table maintenance, maintaining the flow of service and assisting
the servers in the dining room. The ideal candidate will deliver food to tables,
describing the dishes to guests, performing tableside service, monitoring guest
satisfaction and assisting the kitchen in expediting the service process.
Must be pleasant, conscientious and professional with excellent knowledge
of food and alcoholic beverage selections. Must be able to operate
effectively as part of a team, communicate clearly, ensure smooth service
operations and quality service.
A little bit about your
day:
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Reporting to the Outlet Manager, every day
is different, but you’ll mostly:
- Deliver
exceptional hospitality to all guests, ensuring attentive, polished,
and courteous service at all times.
style="background-color: white; box-sizing: inherit; color: black; line-height:
normal;">Maintains clean and organized workstations that
are cohesive with the restaurant’s philosophy, culture and standards
of excellence.- Recognize
or seek areas for staff and restaurant improvement and offer positive solutions
for change. - Operate within
the restaurant daily with efficiency, respect, friendliness, professionalism,
teamwork, knowledge, patience, awareness, compassion, courtesy
and initiative. -
style="font-family: Arial, sans-serif;">Understand completely all programs, procedures, standards,
specifications, guidelines and training programs.
style="background-color: white; box-sizing: inherit; color: black; line-height:
normal;">Understand philosophy of management and owner.
Displays consistent attention to detail and follow through of all restaurant
policies. -
style="font-family: Arial, sans-serif;">Represents the restaurant professionally through effective
communication, cooperation and relationships with all business
partners. -
style="font-family: Arial, sans-serif;">Fully understand and comply with all federal, state, county
and municipal regulations that pertain to health, safety and labor requirements
of the restaurant employees and guests.
style="background-color: white; box-sizing: inherit; color: black; line-height:
normal;">Bussing of used items at tables. Removal of all
trash. Assisting bar
with ice delivery.
style="background-color: white; box-sizing: inherit; color: black; line-height:
normal;">Participate in Pre-Shift meetings and learn new menu
items.- Welcome all
guests and ensure they receive responsive, professional and gracious
service. - Describes
dinner features as needed (including changes
and additions). -
style="font-family: Arial, sans-serif;">Answer any questions about the menu, specific food items,
the wine list or any other inquiries the guest may have.
style="background-color: white; box-sizing: inherit; color: black; line-height:
normal;">Liaise with server to always ensure communication
about wants and needs of guests.-
style="font-family: Arial, sans-serif;">Understand the order taken by the server and any changes
in the menu, dietary restrictions, food allergies, etc.
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normal;">
style="box-sizing: inherit; font-size: 12pt;">Assists the Chef in expediting
the food to the dining room.
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What we need
from you:
What you can expect from us:
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style="box-sizing: inherit;">The hourly pay rate for this role
is
$10.00, plus
tips.
IHG is an equal
opportunity employer: Minorities / Females / Veterans /
Disabled
style="box-sizing: inherit;">Who we are
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sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
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0px; text-transform: none; white-space: normal; widows: 2; word-spacing:
0px;">Guests have made grand entrances through the doors of Regent® Hotels &
Resorts for nearly half a century.
Born in 1970, our collection of modern hotels and resorts are home to stays both
serene and sensational. The type of experiences that elevate above the noise
and charm for even the most seasoned of travellers. An invitation to life’s most
scenic moments. We are the legendary innovative luxury brand, reimagining modern
hospitality by sparking fresh perspectives across hand selected hotels
and resorts. Regent colleagues are gracious hosts, with emboldened spirit
and dynamic as they provide meaningful moments to deliver the greatest of
the guest experiences.
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