Housekeeping Manager - The Willard InterContinental Washington (803717)

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Portugal, Ave
Job Description

About Us 

IHG Hotels
& Resorts 
is one
of the largest hotel companies in the world and one of the world’s leading hotel
and resort companies with a family of 21 brands. Our purpose – True Hospitality
for Good – comes to life in every one of our collections. With luxury
and lifestyle, we are taking it to new heights.

style="margin-bottom: 0in;">Five visionary brands -
InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton
Hotels - make up our luxury collection. Individually, they are icons. Together,
they bring unforgettable and unparalleled experiences to travelers in over 430
hotels and resorts in 100 countries around the world. 

style="margin-bottom: 0in;">Having recently added
a host of incredible properties to our portfolio, we now stand as one of
the world’s leading luxury operators.

Each of our hotels cultivates a distinctive style and ambience where we embrace
every opportunity to give our guests
 unforgettable
and unparalleled experiences. 

About
the hotel

style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">The Willard InterContinental Washington, DC is one
of the most iconic hotels in the Nation’s Capital. Since 1818, the Willard
InterContinental Hotel has played host to the world’s social and political
elite. Often referred to as the ‘Residence of Presidents’, The Willard
has welcomed U.S. presidents, foreign dignitaries and celebrities, as well
as has been the site of many historic moments in U.S. history. Located in
the heart of the nation's capital on Pennsylvania Avenue, the Willard continues
to be the hotel of choice for heads of state and leaders of the world's
business, cultural, social and political sectors. 

style="margin-bottom: 0in;">About
the Housekeeping Manager position

style="margin-bottom: 0in;">Every room
has to be perfect. We’re searching for the right Housekeeping Manager to make
sure our standards never slip – managing all aspects of our housekeeping
and laundry operations to deliver memorable and unique guest experiences.

With every single stay.

 

style="font-size: 10pt; line-height: 105%;">A little taste of your
day-to-day

style="font-size: 10pt; line-height: 105%;">Every day
is different
style="font-size: 10pt; line-height: 105%;">but you’ll mostly
be:

  • style="background-color: white; line-height: 105%; margin-bottom: 0in;
    margin-right: 0in; margin-top: 0in;"> style="font-size: 10pt; line-height: 105%;">Managing, coaching, and developing
    a team dedicated to exceptional housekeeping and laundry
    standards

  • Maintaining and ordering supplies and equipment – while minimising
    waste – in support of our green
    initiatives 

  • Addressing special requests for guests, VIPs, repeat visitors and VIP
    Club members

  • Assisting with deep cleaning projects and occasionally assisting your
    team during busy periods

  • Educating all team members on the importance of remaining compliant
    with federal, state, and local laws and safety standards

    style="background-color: white; line-height: 105%; margin-bottom: 0in;
    margin-right: 0in; margin-top: 0in;"> 

style="background-color: white; line-height: 105%; margin: 0in 0in 8pt;"> style="background-color: white; color: black; font-family: Arial,
sans-serif;">What we need from you

style="padding-left: 48px;">
  • style="background-color: white; color: black; font-family: Arial,
    sans-serif;">Excellent communication and strong interpersonal strong
    skills 

  • Business language and tools acumen 

  • style="background-color: white; line-height: 105%; margin-bottom: 0in;
    margin-right: 0in; margin-top: 0in;"> style="font-size: 10pt; line-height: 105%;">Bachelor's Degree/higher education
    qualification/equivalent in hospitality or related
    field 

  • 3+
    years total experience in a hotel housekeeping setting or related
    field

  • style="background-color: white; color: black; font-family: Arial,
    sans-serif;">Direct supervisory experience over a housekeeping
    team

  • style="background-color: white; color: black; font-family: Arial,
    sans-serif;">Must
    speak local language(s) 

  • style="background-color: white; line-height: 105%; margin-bottom: 0in;
    margin-right: 0in; margin-top: 0in;"> style="font-size: 10pt; line-height: 105%;">Position may have additional
    qualifications per brand standard

  • style="margin-bottom: 0in;"> 

     

    What you can expect from us

    style="margin-bottom: 0in;">We give our people
    everything they need to succeed. From a competitive salary that rewards all your
    hard work to a wide range of benefits designed to help you live your best work
    life – including impressive room discounts and some of the best training in
    the business. 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">The salary range for this role is $65,000.00
    to $75,000.00. This is the lowest to highest pay scale we in good faith believe
    we would pay for this role at the time of this posting. This rate is only
    applicable for jobs to be performed in Washington, DC. We may ultimately pay
    more or less than the posted range, and the range may be modified in the future.

    An employee’s pay position within the pay range will be based on several factors
    including, but limited to, relevant education, qualifications, certifications,
    experience, skills, seniority, geographic location, performance, shift, travel
    requirements, sales or revenue-based metrics, and business or organizational
    needs. 

    We offer a comprehensive package of benefits including paid time off,
    medical/dental/vision insurance, 401k, and many other benefits to eligible
    employees.

    You can apply for this role through the link below (or through
    the internal career site if you are a current
    employee). 

    style="color: black; font-family: "Arial Nova", sans-serif;"> style="font-size: 10pt;">Note: No amount of pay is considered wages
    or compensation until earned, vested, and determinable. The amount
    and availability of any bonus, commission, or any other form of compensation
    that are allocable to a particular employee remains in the Company's sole
    discretion unless and until paid and may be modified at the Company’s sole
    discretion, consistent with the law.

    Our mission is to welcome everyone
    and create inclusive teams where we celebrate difference and encourage
    colleagues to bring their whole selves to work. IHG Hotels & Resorts
    provides equal employment opportunities to applicants and employees without
    regard to race, color, religion, sex, sexual orientation, gender identity,
    national origin, protected veteran status, or disability. We promote a culture
    of trust, support, and acceptance by always welcoming different backgrounds,
    experiences, and perspectives. 

    IHG Hotels & Resorts gives every
    member of the team the room they need to belong, grow and make a difference in
    a collaborative environment. We know that to work well, we need to feel well –
    both inside and outside of work – and through our myWellbeing framework, we
    are committed to supporting wellbeing in your health, lifestyle,
    and workplace.  So, join us and you’ll become part of our ever-growing
    global family.

    style="font-family: "Arial Nova", sans-serif;">At IHG Hotels & Resorts, we’ve made a promise.

    As one of the world’s leading hotel groups, we’re here to deliver True
    Hospitality for Good. Making our guests and colleagues feel welcome, cared
    for, recognised and respected – wherever they are in the world. Want to be part
    of the journey?

    style="font-family: "Arial Nova", sans-serif;">As the world’s first and most global luxury hotel brand, InterContinental
    Hotels & Resorts has pioneered international travel since the 1940s and
    we are passionate about sharing our renowned international know-how and cultural
    wisdom in truly impressive surroundings. We all take great pride in
    being genuine ambassadors of the InterContinental®️ brand and to be part of
    the brand you will have a thirst for travel, a passion for culture and
    an appreciation for diversity. We create inspiring experiences for those seeking
    a richer perspective on the world.

    If you’d like to embrace a world of opportunities, we’d like to welcome you
    to the world’s most international luxury hotel brand.

    style="margin-bottom: 0in;">Don't quite meet every single
    requirement, but still believe you'd be a great fit for the job? We'll never
    know unless you hit the 'Apply' button. Start your journey with
    us today.