style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">Job overview :
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">At Intercontinental
Malta, We are looking to hire an experienced housekeeping supervisor to oversee
all duties performed by our housekeeping staff. The housekeeping supervisor’s
responsibilities include assigning tasks to the housekeeping staff, identifying
and reporting cases of tardiness, and monitoring cleaning supplies. You
should also inform management of any equipment or furniture in need of repair
or replacement and ensure that the housekeeping staff complies with all safety
and sanitation policies.
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">Responsibilities :
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">Your role will consist
of:
- Supervising and inspecting the assigned rooms and / or public area
to ensure product quality standards are met and that optimum service is provided
to hotel guests - Inspecting panel rooms, caddies
and other housekeeping tools and equipment. - Respond to special guest requests in a timely, professional and efficient
manner; - Lead, train , support
and supervise attendants and other team members to ensure their performance
is to the standards required - Coordinate and assist with deep cleaning projects.
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">The duties
and responsibilities described in this job description are not a comprehensive
list, and as such additional tasks may be assigned to the employee from time
to time.
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">Skills
and Experience
- At least one to two years previous housekeeping experience preferably
in a hotel of similar size - Excellent English communications skills both written and spoken.
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; scrollbar-color: rgb(167, 173, 178) transparent;
scrollbar-width: thin;">Preferably a High School Diploma related to Hospitality
Management- Highly organized, time management
skills with the ability to work under pressure - Able to work shift duties, including evenings, weekends, and/or
holidays - Past experience in lead
and supporting a team
We are inviting positive,
self-assured and professional persons with a real approachable manner to apply
for this position. You must be a committed and dedicated individual who takes
pride into going above and beyond to delivering exceptional quality
service.
We genuinely care
about people and we show this through living out our promise of True Hospitality
each and every day. It’s what connects every colleague in all IHG® hotels.
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">Each IHG® hotel brand
delivers True Hospitality in their own way, and at the heart of it all
are specific, core service skills.
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">·True Attitude:
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">being caring, wanting
to make a positive difference, and building genuine connections
with guests
·
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">True Confidence:
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">having the knowledge
and skills to perform your role, and giving guests the confidence that they
can trust you, to help and support them during their stay
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">·
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">True Listening:
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">focusing on what your
guest is saying, picking up on body language that is often overlooked,
and understanding what the guest wants and needs
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box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">
style="box-sizing: border-box; font-family: "Open Sans", "Open
Sans Fallback" !important; font-weight: bolder; scrollbar-color: rgb(167,
173, 178) transparent; scrollbar-width: thin;">·True
Responsiveness:
Is about providing guests
with what they need, and doing so in a timely and caring manner
style="-webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);
box-sizing: border-box; color: rgb(28, 31, 33); font-family: "Open
Sans", "Open Sans Fallback"; font-size: 16px; font-style: normal;
font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400;
letter-spacing: normal; margin-bottom: 1em; margin-top: 0px; orphans: 2;
scrollbar-color: rgb(167, 173, 178) transparent; scrollbar-width: thin;
text-align: start; text-decoration-color: initial; text-decoration-style:
initial; text-decoration-thickness: initial; text-indent: 0px; text-transform:
none; white-space: normal; widows: 2; word-spacing: 0px;">There’s so much more
to the job than we can capture here. It’s simply about creating great
experiences, doing the right thing and understanding people.
