R&B Supervisor -
Bar
Welcome to the Kimpton Naluria
Kuala Lumpur family.
lang="EN-US">Now that you are part of our family, let
style="font-family: "Times New Roman", serif;">
lang="TH">’s explain the role you
will play.
Our
mission is to be the best loved Boutique Hotel & Restaurant Company so
regardless of position we look for individuals to join our family
who are passionate about providing genuine heartfelt care to our
guests, colleagues, owners and communities.
lang="EN-US">WHAT WILL I ACTUALLY BE DOING?
Our
hotel, restaurant and bar are only as good as the people it employs,
that
lang="TH">’s why we picked you
style="font-family: "Times New Roman", serif;">
lang="TH">. You
style="font-family: "Times New Roman", serif;">
lang="TH">’re outgoing and you love to meet new
people. You
style="font-family: "Times New Roman", serif;">
lang="TH">’re passionate, focused and driven
about making every guest’s
experience ‘ridiculously
personal’, making their visit
unforgettable, in all the right ways.
lang="EN-US">You've proven you can succeed in a fast
style="font-family: "Times New Roman", serif;">
lang="TH">-paced, guest
style="font-family: "Times New Roman", serif;">
lang="TH">-focused, no two days the same
environment, and we will offer you plenty of opportunities to find your niche
and grow. It
style="font-family: "Times New Roman", serif;">
lang="TH">’s your creativity and flair that
we like and we know you are going to make our business a real
success.
You’ll
be working with a friendly, motivated team who you will recruit and lead
with your distinctive style and work with them to develop their full potential
and ensure everyone provides genuine heartfelt care to our guests
style="font-family: "Times New Roman", serif;">
lang="TH">. You will also work alongside our
Chefs and Banqueting team, and we know that between you all we will really
make a name for ourselves.
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Control the requisition
of beverages and all supplies to maintain par stock for smooth
operation.Brief personnel on preparations,
service and content of drink list. Work
hand-in-hand with the Head Bartenders & Outlet manager to ensure all
Beverages items are as they need to be.
lang="EN-US">Maintains proper records of Sales, guest complaints, solutions
and all concerns pertaining to personnel or equipment in appropriate
logbooksExecute the general responsibility
necessary to minimize costs in operating the restaurant and achieving
sales goals.Develop and implement
training programs for new and existing staff.
lang="EN-US">Ensure that the Hygiene is being respect without failure and report
any deviation to the management.
lang="EN-US">Regarding the role, it’s
as the job title says really, you are responsible for providing a vibrant
environment for our guests to ‘kick
back
lang="TH">’ in and chill out
with their favourite
beer or cocktail, leading your team to success.
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Monitor standard recipes
for all beverages.Responsible for the smooth
of coordinating in serving snacks and beverages in the bar to ensure compliance.
with SOPs, safety regulations and procedures and to ensure an optimal level
of service, quality and hospitality.
lang="EN-US">Coordinate the bar staffs including
bartenders.Responsible for
the maintenance/sanitation of the bar areas and equipment to protect the assets
and ensure quality service and control par stock.
lang="EN-US">Supervise the bartender and bar staffs.
lang="EN-US">Ensures a smooth operation.
lang="EN-US">Ensure grooming and general appearance and hygiene of staff
conforms to standardsEnsures 100% guest
satisfaction by providing memorable service to the guest.
lang="EN-US">Attend to guest complaints, requests or inquiries regarding
beverage and servicesEnsure a minimum
of breakage and spoilage by handling the assets carefully.
lang="EN-US">Always have “Can do” attitude.
lang="EN-US">Always smile in front of the guest.
lang="EN-US">Participate in the monthly and daily beverage physical inventory
and monitors the activities. Ensure all
necessary arrangements and preparations are made for normal and special events;
coordinates activities with Banquet, Engineering and other
departments.May be assigned to perform duties
in Restaurant, Room Service or Banquet when needed
lang="EN-US">Follow up with each employee to ensure assigned duties are carried
out. Ensure adequate supplies
of materials and requisitions for general supplies.
lang="EN-US">Ensure all fixtures and operating equipment is in good working
conditionCheck all bars for repair
of furniture and fixtures; coordinates
with Engineering. Conduct/Participate
in daily briefings and monthly communication meetings to discuss various aspects
of beverage service and preparation.
lang="EN-US">Participate in regular meetings to coordinate activities
and discuss operational improvements.Conduct
regular stock checks and ensure accurate record-keeping.
lang="EN-US">Implement effective stock rotation practices to minimize waste
and spoilage.Adhere and assist Beverages
and Bar manager in all aspects of the beverage program
lang="EN-GB">To support other venues (when required by your manager
and directions) when required ensuring that guest experiences are always
protected
and prioritised;
lang="EN-US">It’s a physical role
and although there are the usual meetings, briefings and of course emails
to check, you will be on your feet most of the day out and about chatting
with your guests and your team, so fitness will be key for you, although
reasonable adjustments will be made where we can.
lang="EN-US">We would love it if you were multi-
lang="EN-US">lingual, but it’s
not essential.
WHAT
WE’RE LOOKING FOR
A focused individual
with passion, personality, individuality, integrity, creativity, and drive
for continuous improvement
