We are seeking a dynamic
and experienced Restaurant Manager to lead and elevate our
restaurant operation. This is a senior leadership role ideal for a passionate
hospitality professional with a strong operational mindset and deep expertise
in wine and beverage service.
Key Responsibilities
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lang="EN-US">Located in the heart of Kimpton Fitzroy London, Fitz’s Russell Sq.
features three opulent spaces with unique personalities. Fitz’s Brasserie,
a sophisticated eatery serving classic British dishes elevated from modern
palates, and Fitz’s Bar & Parlour, a glamorous drinking dean and all-day
parlour. Here guests can dine on quintessentially British cuisine, sip finely
crafted cocktails and savour a late-night tipple (or two). Here local foodies
and intrepid travellers alike gather to create memorable
tales.Join us to help create
a London experience like no other!
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As our Restaurant
Manager, you’ll be 100% you, bringing your
authentic personality to everything you do; be the ultimate
host, confidently leading yourself and making creative decisions
that elevate every interaction; and spark joy, using every tool
available to craft meaningful and memorable experiences.
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As
a Restaurant Manager at
Fitz’s Brasserie, you will play a key role in delivering outstanding
hospitality.
You will work collaboratively with the front-of-house and kitchen teams
to ensure guests receive warm, attentive, and efficient service in a stylish
and welcoming environment.
lang="EN-US">Key Responsibilities:
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-
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motivate, and manage front-of-house staff to ensure exceptional service
standards. Oversee daily restaurant operations,
including service flow, staffing, and customer
satisfaction.
Develop and maintain a positive team
culture focused on collaboration, accountability,
and excellence.
Manage and enhance the restaurant’s
wine program, including selection, procurement,
and inventory.
Provide expert wine recommendations
to guests and train staff in wine knowledge
and pairing.
Deputise for the Restaurant General Manager in their
absence/days off.
Ensure compliance with health, safety,
and licensing regulations.
-
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lang="EN-US">Manage guest feedback professionally and resolve concerns
promptly. Monitor financial performance,
including cost control, budgeting, and revenue
growth.
Collaborate with the kitchen team
to align food and wine offerings.
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Requirements
-
style="margin-bottom: 0cm;">Proven experience as a Restaurant Manager or in
a senior hospitality leadership role -
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knowledge
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preferred) or equivalent qualification
-
style="margin-bottom: 0cm;">Demonstrated leadership capability with excellent team management
skills
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and organizational abilities
Commercial awareness
with a results-driven approach
Passion for delivering
outstanding guest service
What We’re Looking
For
style="font-family: Calibri, sans-serif;">A hands-on leader who thrives in
a fast-paced, luxury hospitality environment
-
style="margin-bottom: 0cm;">Someone with a refined palate and enthusiasm for wine culture
and education
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operational excellence with creativity
style="font-family: Calibri, sans-serif;">We are part of the IHG Hotels &
Resorts family, one of the world’s leading hotel companies, with a portfolio
of 21 brands worldwide - which means global opportunities! Our
Restaurant Manager enjoys a range of benefits
including:
- £43,000 per annum plus service charge
and other great IHG perks! -
style="font-family: Calibri, sans-serif;">31 days holiday each year, including
bank holidays, and this increases up to a maximum of 33 days
(pro rata) - Access to Wagestream a financial wellbeing app giving you
the opportunity to save, track and withdraw your pay as you earn
it. - Free meals
whilst on duty prepare by skilled chefs! -
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family hotel room discounts - Food and Beverage discounts at the Fitz’s Bar & Parlour
and Fitz’s Brasserie - Discounts off your supermarket shop, other shopping,
and experiences through our portal! - Employee assistance programme 24/7 and employee healthcare
plan with access to Mental Healthcare first aiders -
style="font-family: Calibri, sans-serif;">We provide every employee company sick
pay and life insurance. - Most importantly, we’ll help you grow and develop you as
an individual.
Kimpton Fitzroy London is all about providing a contemporary
luxury hotel experience whilst building heartfelt human connections with guests
and colleagues – we call it the Stay Human project. What more you ask? We
have been named ‘The plushest pet-friendly hotel,’ because our heartfelt
connection does not end with humans, it is extended to our furry friends. Want
to know more?
Apply now as we would love to hear from you!
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You are always welcome
here!
style="color: black; font-family: Calibri, sans-serif;">We are open 7 days
a week 365 days a year and need people to work a range of shifts
and days.
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Please click ‘apply’
now!
IHG has been recognised as
a ‘Best Employer 2025’ in the UK by Mercer.
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As a Disability Confident Committed
Employer, we are committed to providing an inclusive and accessible recruitment
process. Please let us know if you require any adjustments or support at any
stage, and your recruiter will assist you accordingly.
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At IHG Hotels & Resorts, we are proud to be
an equal opportunity employer. We firmly believe that all our colleagues deserve
to be treated equally and have the same opportunities to develop and grow their
skills within our business and provide equal employment opportunities to all
applicants and colleagues without regard to an individual's, race, colour,
ethnicity, national origin, religion, sex, sexual orientation, gender identity
or expression, age, disability, marital or familial status, veteran status
or any other characteristic protected by law.
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You must meet the legal requirements to work
in the UK.
