About Us:
Regent Santa Monica
Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio,
presents a new era of indulgence offering 167 opulent guest rooms and suites.
Introduced at a generous 720 square feet, rooms feature spa-like and luxurious
bathrooms complete with a soaking tub, walk-in rain shower, double vanity
and Perricone MD products, alongside thoughtful mementos through distinct Regent
hallmarks.
Poised along a coveted coastline overlooking
the Pacific Ocean, the resort celebrates the allure of unexpected harmony
through contrasts, delivering inspired stays with a seamless blend of timeless
elegance and modern luxury. Regent Santa Monica Beach is home to four dining
destinations, each offering unique epicurean discoveries. Orla and Orla Bar
by James Beard Award-winning chef Michael Mina brings the peerless charm
and boundless flavor of the Mediterranean to Southern California, while
the poolside Azure Bar presents elevated poolside dining and creative cocktails.
Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu
items and a curated selection of beloved coffee and tea beverages.
The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa,
outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness
Center. The opening of Regent Santa Monica Beach marks a historic return of
the brand to Los Angeles and represents the Americas flagship. For more
information visit RegentSantaMonicaBeach.com
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Job Summary:
The Server
Assistant (SA) is responsible for overseeing table maintenance, maintaining
the flow of service and assisting the servers in the dining room. The ideal
candidate will deliver food to tables, describing the dishes to guests,
performing tableside service, monitoring guest satisfaction and assisting
the kitchen in expediting the service process. Must be pleasant, conscientious
and professional with excellent knowledge of food and alcoholic beverage
selections. Must be able to operate effectively as part of a team,
communicate clearly, ensure smooth service operations and quality
service.
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A little bit about your
day:
style="color: black; font-family: Arial, sans-serif;">Reporting to the Director of Restaurants and Restaurant Assistant General
Manager, every day is different, but you’ll mostly:
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style="font-size: 12pt;">Promote the Restaurant Group and Regent’s service
philosophy and style through our people attributes.
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Deliver
exceptional hospitality to all guests, ensuring attentive, polished,
and courteous service at all times.
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Maintains
clean and organized workstations that are cohesive with the restaurant’s
philosophy, culture and standards of excellence.
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Recognize
or seek areas for staff and restaurant improvement and offer positive solutions
for change.
style="font-size: 12pt;">Operate within the restaurant daily with efficiency,
respect, friendliness, professionalism, teamwork, knowledge, patience,
awareness, compassion, courtesy and initiative.
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Understand completely all programs, procedures, standards,
specifications, guidelines and training programs.
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Understand philosophy of management and owner.
Displays consistent attention to detail and follow through of all restaurant
policies.
style="font-size: 12pt;">Represents the restaurant professionally through
effective communication, cooperation and relationships with all business
partners.
style="font-size: 12pt;">Fully understand and comply with all federal, state,
county and municipal regulations that pertain to health, safety and labor
requirements of the restaurant employees and guests.
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Bussing
of used items at tables. Removal of all trash.
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Assisting
bar with ice delivery. Use of trolleys/carts for table side
service.
style="font-size: 12pt;">Understand and perform job duties to the expectations
of the Regent Santa Monica Beach and the restaurant Service, Food, Beverage
and Wine manuals.
style="font-size: 12pt;">Perform all side work applicable to assigned
station.
style="font-size: 12pt;">Participate in Pre-Shift meetings and learn new menu
items.
style="font-size: 12pt;">Welcome all guests and ensure they receive responsive,
professional and gracious service.
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Describes
dinner features as needed (including changes
and additions).
style="font-size: 12pt;">Answer any questions about the menu, specific food
items, the wine list or any other inquiries the guest
may have.
style="font-size: 12pt;">Liaise with server to always ensure communication about
wants and needs of guests.Understand the order taken by
the server and any changes in the menu, dietary restrictions, food allergies,
etc.
style="font-size: 12pt;">Assists the Chef in expediting the food to the dining
room.
style="font-size: 12pt;">Aware of all upcoming orders and status of tables
expecting food.
style="font-size: 12pt;">Always uses position numbers and proper
spiels.
style="font-size: 12pt;">Keeps expediter station and kitchen stocked
with plates, plate wipes, doilies, etc. throughout
service.
style="font-size: 12pt;">Ensure that all food and products are consistently
prepared and served according to the restaurant’s
standards.
style="font-size: 12pt;">Maintain a clean, safe environment in the Dining Room
and all service stations.Efficiently Resets tables as needed
to stay within Regent Service Standards
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Flexible
schedule, able to work evenings, weekends, and holidays
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This
position necessitates participation in a pooled tip
system.What we need
from you:
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style="font-family: Arial, sans-serif;">Understand and perform job duties to the expectations of the Regent Santa
Monica Beach and the restaurant Service, Food, Beverage and Wine
manuals.-
style="font-size: 12pt;">Perform all side work applicable to assigned
station. -
style="font-size: 12pt;">Participate in Pre-Shift meetings and learn new menu
items. -
style="font-size: 12pt;">Welcome all guests and ensure they receive responsive,
professional and gracious service.
style="background-color: white; color: black; line-height: normal;">
style="font-family: Arial, sans-serif;">Describes
dinner features as needed (including changes
and additions).-
style="font-size: 12pt;">Answer any questions about the menu, specific food
items, the wine list or any other inquiries the guest
may have. -
style="font-size: 12pt;">Liaise with server to always ensure communication about
wants and needs of guests. - Understand the order taken by
the server and any changes in the menu, dietary restrictions, food allergies,
etc. -
style="font-size: 12pt;">Assists the Chef in expediting the food to the dining
room. -
style="font-size: 12pt;">Aware of all upcoming orders and status of tables
expecting food. -
style="font-size: 12pt;">Always uses position numbers and proper
spiels. -
style="font-size: 12pt;">Keeps expediter station and kitchen stocked
with plates, plate wipes, doilies, etc. throughout
service. -
style="font-size: 12pt;">Ensure that all food and products are consistently
prepared and served according to the restaurant’s
standards. -
style="font-size: 12pt;">Maintain a clean, safe environment in the Dining Room
and all service stations. - Efficiently Resets tables as needed
to stay within Regent Service Standards
style="background-color: white; color: black; line-height: normal;">
style="font-family: Arial, sans-serif;">Flexible
schedule, able to work evenings, weekends, and holidays
style="background-color: white; color: black; line-height: normal;">
style="font-family: Arial, sans-serif;">This
position necessitates participation in a pooled tip
system.
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What you can expect from us:
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The hourly pay rate for this role
is $21.95, plus tips. This rate is only applicable
for jobs to be performed at Regent Santa Monica
Beach.
IHG is an equal opportunity employer:
Minorities / Females / Veterans / Disabled
