Sustainability, Wellness, and Out of the Ordinary experiences are
at the core of everything we do at Six Senses. I will safeguard these pillars
and their strategic planning and development and ensure all directives,
practices, and initiatives are implemented, embraced, and adopted within
the hotels.
Duties
and Responsibilities
As Cluster Director of Marketing
and Communications, I play a pivotal leadership role in shaping, elevating,
and driving the overall brand positioning, visibility, and commercial
performance of Six Senses across Ibiza, Rome,
and Milan.
lang="EN-GB">I am responsible for defining and leading the strategic direction
of marketing across the Cluster reporting to the Cluster Commercial Director,
ensuring that each property delivers a distinctive, culturally relevant,
and commercially effective brand expression that is fully aligned with Six
Senses’ global vision, values, and long-term
ambitions.
lang="EN-GB">Acting as a key connector between brand and properties, I define
how the brand comes to life across all guest touchpoints — from campaigns
and content to partnerships, activations, and on-property experiences — ensuring
consistency, innovation, and impact across markets.
style="color: rgb(64, 64, 64);">I lead and develop
the cluster marketing and communications team while providing strategic guidance
to on property teams. I establish a clear operating framework that balances
brand storytelling, guest engagement, and revenue
generation.
lang="EN-GB">Strategic Leadership & Brand Positioning
style="list-style-type: disc;">
lang="EN-GB">Side by Side under the supervision of the Cluster Director
of Commercial I define, lead, and evolve the overall marketing strategy for
the Cluster, ensuring alignment with brand positioning, commercial objectives,
and local market dynamics across Ibiza, Rome, and Milan.
style="color: rgb(64, 64, 64);">
I establish clear
and differentiated positioning for each property, identifying key narratives,
strengths, and opportunities, and translating them into compelling marketing
strategies.I
drive long term brand equity while ensuring that marketing initiatives support
short and mid term commercial performance.I act as a strategic voice within the cluster,
contributing to broader business decisions and ensuring marketing is fully
integrated into commercial and operational
priorities.
Brand, Content & Creative
Direction
- I define and oversee the content
and storytelling strategy across all channels, ensuring a consistent, elevated,
and distinctive brand voice. - I provide strategic and creative direction on key
campaigns, ensuring concepts are strong, culturally relevant, and aligned
with the luxury positioning of the brand. - I guide and challenge teams to elevate the quality,
originality, and impact of creative outputs. I oversee major brand moments such
as openings, repositioning, and high-visibility campaigns, ensuring clarity,
coherence, and ambition.
style="color: rgb(64, 64, 64);">Partnerships, Collaborations
& Brand Development
style="color: rgb(64, 64, 64);">I identify, develop, and lead
high-impact partnerships across fashion, culture, wellness, and lifestyle
to reinforce the brand’s cultural relevance.- I build and nurture strong relationships
with external partners, agencies, and industry stakeholders.
style="color: rgb(64, 64, 64);">I drive the development
of brand extensions and collaborative initiatives that enhance awareness
and commercial performance.-
lang="EN-GB">I ensure all partnerships are strategically aligned, thoughtfully
executed, and contribute to the long-term brand
narrative.
Communications, PR & Brand
Visibility
- I define and lead the communications and PR
strategy across the cluster, ensuring strong and differentiated
storytelling. -
lang="EN-GB">I oversee the selection, management, and performance of PR
agencies, ensuring alignment with cluster priorities.
style="color: rgb(64, 64, 64);">I shape and control the brand
narrative across media, press, influencers, and key opinion
leaders.- I
identify priority markets and visibility opportunities to optimize media
presence. - I
provide strategic direction to PR and on property teams, ensuring alignment
and impact. - I
ensure strong integration of PR, marketing, and commercial initiatives
to maximize reach and ROI.
Campaign Leadership & Marketing
Calendar Ownership
style="color: rgb(64, 64, 64);">I define the annual marketing
calendar, ensuring alignment across properties.- I oversee planning, development,
and execution of seasonal and tactical campaigns from briefing
to delivery. - I
ensure campaigns remain locally relevant while maintaining a cohesive global
narrative. - I
establish clear processes and ways of working to ensure consistency, efficiency,
and high-quality execution.
Commercial Integration & Performance
Management
- I ensure all marketing strategies
are aligned with revenue objectives, positioning marketing as a key driver
of commercial performance. -
lang="EN-GB">I collaborate closely with sales and revenue teams to identify
opportunities and maximize business impact. - I define and oversee performance frameworks, KPIs,
and reporting structures. -
lang="EN-GB">I monitor and analyse performance and translate insights into
actionable improvements.
Team Leadership & Cluster
Alignment
- I lead, mentor, and develop the cluster
marketing team, fostering a culture of excellence
and collaboration. -
lang="EN-GB">I provide strategic direction and support to on property marketing
teams, ensuring alignment across locations. - I establish strong governance and ways of working
to enable efficient collaboration. - I act as the central point of coordination between
properties, corporate teams, and external
partners.
Guest Experience & On Property
Activation
- I ensure marketing strategies translate
into meaningful guest experiences across all properties.
style="color: rgb(64, 64, 64);">I oversee on property
activations, programming, and events to reinforce brand positioning and drive
engagement and revenue.-
lang="EN-GB">I collaborate with operational teams to ensure seamless execution
and alignment between brand promise and guest
experience.
Innovation, Trends & Market
Intelligence
style="color: rgb(64, 64, 64);">I maintain a strong
understanding of trends across luxury, hospitality, fashion,
and culture.- I
identify new opportunities for visibility, audience engagement, and creative
differentiation. -
lang="EN-GB">I continually challenge existing approaches, bringing fresh
thinking and innovation to cluster marketing
strategies.
Qualifications
To
execute the position of Cluster Director of Marketing & Communications,
have the required qualifications, technical skills and experience in a similar
or greater role in luxury hotels with proven results, and includes
the following:
style="color: rgb(64, 64, 64);">A degree in Hospitality,
Marketing, Communications, Business, or a related field.
style="color: rgb(64, 64, 64);">8–10+ years of experience
in senior marketing roles within luxury hospitality, lifestyle, fashion,
or related sectors.-
lang="EN-GB">Fluency in English, with additional proficiency in Italian
and Spanish considered a plus. - Proven experience leading multi-property or regional
marketing functions. -
lang="EN-GB">A strong track record in brand building, strategic partnerships,
and high impact campaigns. -
lang="EN-GB">Deep understanding of luxury audiences, cultural trends, and brand
positioning. -
lang="EN-GB">Strong analytical abilities to interpret market data and develop
actionable strategies. -
lang="EN-GB">A strategic and commercial mindset with the ability to balance
brand and business goals. -
lang="EN-GB">Leadership experience with the ability to inspire and guide cross
functional teams. -
lang="EN-GB">High creative sensitivity and strong brand
understanding. -
lang="EN-GB">Excellent stakeholder management and influencing
skills. -
lang="EN-GB">Ability to operate effectively at both strategic and executional
levels. - Strong
organization, proactivity, and results orientation. - A valid EU work permit or EU
citizenship. -
lang="EN-GB">Residency in Milan, Italy or available to move
to Milan.
The above is intended to provide an overview of the role
and responsibilities of a Cluster Director of Marketing and Communications
for Six Senses Rome, Milan & Ibiza. It is not and does not infer that
the above is an inclusive and/or exhaustive list of the duties
and responsibilities inherent in the position.
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Cluster Offices are located in the San Babila
area, in the heart of Milan. Six Senses is an equal opportunity employer. This policy
applies to all terms and conditions of employment.