data-start="806" data-end="830">Key Responsibilities
data-section-id="1hh2chf" data-start="832" data-end="864">
data-start="836" data-end="862">Training & Development
data-start="865" data-end="1365">
data-end="1001">
Design and conduct training
programs for all spa therapists, including treatment techniques, service
rituals, and product knowledge.
data-start="1002" data-end="1104">
Ensure
all therapists are certified and competent in delivering spa treatments to brand
standards.
data-end="1192">
Conduct regular skill
assessments, refresher training, and performance evaluations.
data-section-id="g7bas2" data-start="1193" data-end="1275">
data-end="1275">Train new hires during onboarding and ensure smooth integration
into the team.
data-end="1365">
Keep updated with global
wellness trends and introduce new techniques and treatments.
data-section-id="1ny6ypn" data-start="1367" data-end="1400">
data-start="1371" data-end="1398">Operational Supervision
data-start="1401" data-end="1676">
data-start="1401" data-end="1467">
Supervise
daily spa operations and ensure smooth service flow.
data-section-id="zjz1lm" data-start="1468" data-end="1538">
data-end="1538">Monitor therapist performance, grooming, and professional
conduct.
data-end="1614">
Support scheduling,
therapist allocation, and treatment room readiness.
data-section-id="lvlnsf" data-start="1615" data-end="1676">
data-end="1676">Ensure all treatment protocols are followed
consistently.
data-end="1704">
Guest
Experience
data-section-id="1mtp11d" data-start="1705" data-end="1779">
data-end="1779">Ensure personalized guest consultations and treatment
recommendations.
data-end="1864">Handle guest feedback
professionally and take corrective actions when necessary.
data-section-id="16mo0o9" data-start="1865" data-end="1942">
data-end="1942">Maintain high service standards that reflect luxury wellness
experiences.
data-end="2020">Engage with VIP guests
and support special wellness programs or packages.
data-section-id="1y8hrpw" data-start="2022" data-end="2059">
data-start="2026" data-end="2057">Quality & Hygiene
Standards
data-section-id="12ckcax" data-start="2060" data-end="2150">
data-end="2150">Ensure strict adherence to hygiene, sanitation, and safety
standards in all spa areas.
data-start="2151" data-end="2225">Monitor
cleanliness of treatment rooms, equipment, and spa facilities.
data-section-id="1yx1lyz" data-start="2226" data-end="2297">
data-end="2297">Ensure proper use, storage, and handling of spa products
and tools.
data-end="2333">
Product & Retail
Support
data-section-id="quf5hm" data-start="2334" data-end="2403">
data-end="2403">Train therapists on spa retail products and upselling
techniques.
data-end="2465">Support retail sales
initiatives and monitor performance.
data-start="2466" data-end="2541">Ensure
proper inventory handling and product knowledge across
the team.
data-end="2573">
Key
Competencies
data-section-id="14jdw1b" data-start="2574" data-end="2635">
data-end="2635">Strong expertise in spa therapies and wellness
treatments
data-end="2668">Training and coaching
skills
data-end="2704">Leadership and team
supervision
data-end="2730">Guest-focused
mindset
data-end="2776">Attention to detail
and quality standards
data-end="2819">Communication
and interpersonal skills
data-start="2826" data-end="2862">
data-end="2860">Qualifications & Experience
data-start="2863" data-end="3239">
data-start="2863" data-end="2934">
Diploma
or certification in Spa Therapy, Wellness, or related field
data-section-id="lllzgb" data-start="2935" data-end="3056">
data-end="3056">Minimum
3–5 years
of experience as a Spa Therapist, with at least
data-start="3007" data-end="3054">1–2 years in a supervisory or training
role
data-end="3140">
Strong knowledge of massage
techniques, body treatments, and wellness practices
data-section-id="1932pcz" data-start="3141" data-end="3195">
data-end="3195">Experience in luxury hotel or resort spa preferred
data-section-id="4nydzf" data-start="3196" data-end="3239">
data-end="3239">Good command of English (Thai required)