Spa Trainer at InterContinental Chiang Mai The Mae Ping

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Saudi Arabia, Hail
Job Description

data-start="806" data-end="830">Key Responsibilities

data-section-id="1hh2chf" data-start="832" data-end="864"> data-start="836" data-end="862">Training & Development data-start="865" data-end="1365">
  • data-end="1001">

    Design and conduct training
    programs for all spa therapists, including treatment techniques, service
    rituals, and product knowledge.

  • data-start="1002" data-end="1104">

    Ensure
    all therapists are certified and competent in delivering spa treatments to brand
    standards.

  • data-end="1192">

    Conduct regular skill
    assessments, refresher training, and performance evaluations.

  • data-section-id="g7bas2" data-start="1193" data-end="1275">

    data-end="1275">Train new hires during onboarding and ensure smooth integration
    into the team.

  • data-end="1365">

    Keep updated with global
    wellness trends and introduce new techniques and treatments.

  • data-section-id="1ny6ypn" data-start="1367" data-end="1400"> data-start="1371" data-end="1398">Operational Supervision data-start="1401" data-end="1676">
  • data-start="1401" data-end="1467">

    Supervise
    daily spa operations and ensure smooth service flow.

  • data-section-id="zjz1lm" data-start="1468" data-end="1538">

    data-end="1538">Monitor therapist performance, grooming, and professional
    conduct.

  • data-end="1614">

    Support scheduling,
    therapist allocation, and treatment room readiness.

  • data-section-id="lvlnsf" data-start="1615" data-end="1676">

    data-end="1676">Ensure all treatment protocols are followed
    consistently.

    data-end="1704">Guest
    Experience

      data-section-id="1mtp11d" data-start="1705" data-end="1779">

      data-end="1779">Ensure personalized guest consultations and treatment
      recommendations.

    • data-end="1864">

      Handle guest feedback
      professionally and take corrective actions when necessary.

    • data-section-id="16mo0o9" data-start="1865" data-end="1942">

      data-end="1942">Maintain high service standards that reflect luxury wellness
      experiences.

    • data-end="2020">

      Engage with VIP guests
      and support special wellness programs or packages.

    data-section-id="1y8hrpw" data-start="2022" data-end="2059"> data-start="2026" data-end="2057">Quality & Hygiene
    Standards
      data-section-id="12ckcax" data-start="2060" data-end="2150">

      data-end="2150">Ensure strict adherence to hygiene, sanitation, and safety
      standards in all spa areas.

    • data-start="2151" data-end="2225">

      Monitor
      cleanliness of treatment rooms, equipment, and spa facilities.

    • data-section-id="1yx1lyz" data-start="2226" data-end="2297">

      data-end="2297">Ensure proper use, storage, and handling of spa products
      and tools.

    data-end="2333">Product & Retail
    Support

      data-section-id="quf5hm" data-start="2334" data-end="2403">

      data-end="2403">Train therapists on spa retail products and upselling
      techniques.

    • data-end="2465">

      Support retail sales
      initiatives and monitor performance.

    • data-start="2466" data-end="2541">

      Ensure
      proper inventory handling and product knowledge across
      the team.


    data-end="2573">Key
    Competencies

      data-section-id="14jdw1b" data-start="2574" data-end="2635">

      data-end="2635">Strong expertise in spa therapies and wellness
      treatments

    • data-end="2668">

      Training and coaching
      skills

    • data-end="2704">

      Leadership and team
      supervision

    • data-end="2730">

      Guest-focused
      mindset

    • data-end="2776">

      Attention to detail
      and quality standards

    • data-end="2819">

      Communication
      and interpersonal skills


    data-start="2826" data-end="2862"> data-end="2860">Qualifications & Experience

    data-start="2863" data-end="3239">
  • data-start="2863" data-end="2934">

    Diploma
    or certification in Spa Therapy, Wellness, or related field

  • data-section-id="lllzgb" data-start="2935" data-end="3056">

    data-end="3056">Minimum 3–5 years
    of experience
    as a Spa Therapist, with at least data-start="3007" data-end="3054">1–2 years in a supervisory or training
    role

  • data-end="3140">

    Strong knowledge of massage
    techniques, body treatments, and wellness practices

  • data-section-id="1932pcz" data-start="3141" data-end="3195">

    data-end="3195">Experience in luxury hotel or resort spa preferred

    data-section-id="4nydzf" data-start="3196" data-end="3239">

    data-end="3239">Good command of English (Thai required)