Room Attendant - InterContinental Mark Hopkins

Role Purpose

As a Room Attendant – you’ll make sure
our rooms and suites are always ‘fresh and welcoming’ for our guests after
a busy day at work – creating a haven for them to escape and relax in - or get
a bit of last minute work done. 

Key
Accountabilities

• You’ll make sure our rooms are always
  at their best - we have standards - but it’s down to you to make that room
  special and memorable for guests.
• Help guests - you’ll be happy to help
  if someone needs a toothbrush or directions for example. 
• Keep your
  supervisor updated on room service progress and alert them to any repairs
  needed 
• Safety aware – follow our established safety procedures
  at all times - and wear protective equipment when needed.
• Be organized -
  keep on top of supplies and amenities and always try to minimize
  waste.
• Reunite items with owners – and log any lost and found
  property.
• Look smart – wear your uniform with pride.
• Other
  ad-hoc duties – unexpected moments when we have to pull together to get a task
  done. 
• Monitor and control supplies and amenities, and minimize
  waste within all areas of housekeeping. 
• Report, turn in, and/or
  log all lost and found items according to established
  procedures. 
• Work as part of a team and communicate with other
  departments as per hotel procedures to ensure excellent quality
  and service. 
• May regularly assist with deep cleaning
  projects. 
• May have turndown duties. 
• May assist
  with other duties as assigned. 

Key Skills &
Experiences

• It’s a physical role and you’ll be on your feet
  most of the day, so fitness is important. 
• Strength –
  with occasional lifting of items up to 50 pounds / 23 kilograms and
  or push/pulling heavy objects. 
• You’ll might need to bend and kneel
  to complete some activities.
• Literacy skills - reading, writing
  and basic maths skills.
• Flexible attitude to shifts – you may need
  to work nights, weekends and/or holidays.

Pay: $33.76/hr