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Supervise a shift,
project, or aspect of maintenance/engineering operations which may include
scheduling employees, assigning daily work and projects, training and coaching
employees, inspecting work for quality and productivity, and initiating
corrective and/or disciplinary action as needed.
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DUTIES
AND RESPONSIBILITIES:
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assignments to ensure that work is completed in a timely manner and within
specifications. Monitor performance and recommend and/or initiate
disciplinary or other staffing/human resources-related actions in accordance
with company rules and policies. Alert management of potentially serious
issues.
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and repair work on the interior and exterior of buildings, hotel rooms
and contents, laundry and kitchen/refrigeration equipment, lighting, heating,
air conditioning (HVAC), ventilation, and water treatment systems, and swimming
pool-if applicable, etc.Schedule and/or
perform preventive maintenance duties as outlined in the Preventative
Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare,
etc.).
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procedures that ensure the security of inventory such as tools, supplies,
equipment, furniture, televisions, etc., replenishes supplies and inventory in
a timely and efficient manner, and minimizes waste.
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in educating/training employees on current safety issues to ensure compliance
with all federal, state and local laws and safety regulations. Inform management
of hazardous situations, emergencies or threats to the security of guests,
employees or hotel assets. Schedule and/or perform preventative maintenance
and repairs as needed. Ensure that equipment
is prepared and operational for the following day’s
work.
style="text-align:justify;">Respond in a courteous
and prompt manner to all guest questions, complaints and/or requests to ensure
strong guest satisfaction.Promote teamwork
and quality service through daily communication and coordination with other
departments.
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duties as assigned.
style="text-align:justify;">Promote teamwork
and quality service through daily communication and coordination with other
departments. es, etc. – to ensure repeat business, follow up on events,
and generate new business Self-motivator who
can manage the responsibilities of the department without daily
supervision
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with a positive attitude and professional attire
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style="font-size:10.0pt;">Follow sustainability guidelines and practices related
to IHG and InterContinental Boston sustainability
programs
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duties which fall within the broad spirit, scope and purpose of this job
description and which are commensurate with the role
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style="font-size:10.0pt;">Responsible for practicing, managing, and promoting
the company’s values so that it becomes and intricate part of the everyday
operation.
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style="font-size:10.0pt;">ACCOUNTABILITY:
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This job is a third
layer of supervision in maintenance/engineering operations at a large
full-service, luxury, resort, or major flagship hotel with multiple sites
and facilities, or 2nd in command in a smaller, less complex
property.
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style="font-size:10.0pt;text-transform:uppercase;">Qualifications
and Requirements:
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style="font-size:10.0pt;">Some college or advanced vocational training plus two
years of experience in general building maintenance and/or construction, or
an equivalent combination of education and experience. Hotel maintenance
and supervisory experience preferred. Professional certification
and license if required by law.
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This job requires
ability to perform the following:
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Carrying, lifting,
pushing and/or pulling items weighing up to 100-300
pounds
Frequently standing up
and moving about the facility
Frequently handling
objects and equipment to maintain the facility
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style="font-size:10.0pt;">Frequently bending, stooping, kneeling, climbing
and crawling
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style="font-size:10.0pt;">Other:
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style="font-size:10.0pt;">Expertise in plumbing, electrical, mechanical,
carpentry and related certifications (including Level 3 EPA, HVAC/refrigeration,
licensed plumber, or journeyman status) are preferred but
not required
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are utilized a significant amount of time when interacting with the other
supervisors, hotel staff and hotel guests.
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Reading and writing
abilities are utilized in order to document or record all tasks completed,
to order supplies, to receive their instructions for the day and/or to read
equipment repair manuals.
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Mathematical skills,
including basic math, budgeting, profit/loss concepts, percentages,
and variances are utilized frequently.
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style="font-size:10.0pt;">Problem solving, reasoning, motivating, organizational
and training abilities are used often.
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style="font-size:10.0pt;">May be required to work nights, weekends, and/or
holidays.
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style="font-size:10.0pt;">The statements in this job description are intended
to represent the key duties and level of work being performed. They
are not intended to be ALL responsibilities or qualifications of the job.
This position is classified as non-exempt (per the Fair Labor Standards Act)
and is subject to overtime in accordance with Federal and State
Regulations.
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