Our hotels never sleep. So, we’re looking for a Night Manager to provide
customer service support, balance the books and perform other essential
accounting tasks to help us stay one step ahead of tomorrow during our
late-night shifts.
A little taste of your
day-to-day:
Every day is different, but you’ll mostly
be:
● Processing payments including room charges, debit
and credit, cash and cheques in accordance with established
procedures
● Checking guests in, out and managing any
wake-up call requests
● Answering phones and dealing
with overnight guest queries
● Running night audit
property management systems or manual equivalents
●
Performing other duties such as concierge services and special guest
requests
What We need
from you:
● Accounting and mathematics skills
for accurate auditing and payment processing
● Cash
handling experience for counting and securing bank and processing cash
payments
● Computer literacy, including familiarity
with PMS software
● Strong verbal communication and good
listening skills, for effective and pleasant interactions with guests
and housekeeping staff
● Customer service
experience
● Knowledge of hotel operations, offers
and the local area
● Must hold a valid visa with full working
rights in Australia
What you can expect
from us:
We give our people everything
they need to succeed. From a competitive salary that rewards all your hard work
to a wide range of benefits designed to help you live your best work life –
including a full uniform, impressive room discounts and some of the best
training in the business.
Our mission is
to welcome everyone and create inclusive teams where we celebrate difference
and encourage colleagues to bring their whole selves to work. IHG Hotels &
Resorts provides equal employment opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences,
and perspectives.
IHG gives every member
of the team the room they need to belong, grow and make a difference in
a collaborative environment. We know that to work well, we need to feel well –
both inside and outside of work – and through our myWellbeing framework, we
are committed to supporting wellbeing in your health, lifestyle,
and workplace.
So, join us and you’ll
become part of our ever-growing global family.
