style="font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">KEY
RELATIONSHIPS:
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1.5in 2.0in 158.6pt 2.3in 2.5in 199.05pt 3.0in;text-indent:-158.6pt;">
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style="font-size:12.0pt;">Internal: Security Staff, all
departments.
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style="font-size:12.0pt;">External: Hotel Guests/Visitors, Police
Department, Fire Department.
style="tab-stops:-1.0in -.5in 0in .5in 55.2pt 1.0in 1.5in 132.45pt 151.65pt
160.1pt 164.85pt 172.7pt 2.5in 193.2pt 207.4pt 212.15pt 226.35pt 230.55pt
3.5in;">
JOB FUNCTIONS &
RESPONSIBILITIES:
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Maintain complete awareness of:
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Scheduled group activities and house
count.Hotel facilities
and services.
Hours
of operation.
Facility
layout.
Fire and emergency
plans.
Departmental rules
of conduct.
Review department
log records and be familiar with pertinent information relevant to the daily
shift. Review the hotel status and follow up actions with the previous shift
officer.
Issue radios, beepers, keys
to designated hotel personnel. Maintain accurate records and ensure
the safekeeping of such in accordance to hotel procedures.
class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Check employee I.D.'s and ensure accuracy of employee
time card punches as employees arrive/leave the employee entrance in accordance
with hotel standards.Conduct time card
audits as assigned.
Ensure all non-hotel
personnel arriving at employee entrance are properly escorted while on property
according to hotel policy.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Inspect employee packages, purses, bags, etc.
as employees enter or leave the property as designated by hotel
policy.Provide escorts for employees
in accordance with departmental standards.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Ensure that after hours access into secured hotel
areas are properly authorized, monitored and documented in accordance with hotel
standards.Handle deliveries received
during non-business hours following hotel procedures.
class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Work with outside agencies (i.e., police)
cooperatively and follow established hotel regulations.
class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Coordinate emergency situations as specified
in departmental manual.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Contact the Director of Security immediately
for emergency situations as specified in departmental
manual.Monitor surveillance cameras
as assigned.
Investigate duress alarms
and comply with respective procedures.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Patrol the property with specified equipment, checking
all designated points and document all actions taken in accordance
with departmental standards.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Resolve safety hazard
situations.Ensure all guest room doors
are secured; assist guests with room access in accordance with hotel
procedures.
Ensure all guest room doors
are secured; assist guests with room access in accordance with hotel
procedures.
Challenge suspicious persons
on hotel property in accordance with departmental
procedures.
Conduct designated
investigations into theft or lost items, noise complaints, assault complaints,
food poisoning complaints and other guest complaints; complete documented
reports in accordance with departmental procedures.
class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Respond to the scene of guest/employee accident
promptly; administer first aid/C.P.R. in accordance to guidelines and comply
with all departmental procedures; communicate specified information
to E.M.S./medical personnel as required.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Report to scenes of guest or employee fighting
and follow designated procedures.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Comply with state regulations and hotel guidelines
for handling intoxicated guests.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Coordinate towing of vehicles as specified
in department procedures.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Report to scenes of vehicles accidents/thefts
and document specified information, following department
procedures.Assist in moving/removing guest
room possessions, inventory and security of such and "E" key rooms following
hotel policy and procedures.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Document, organize and store all lost and found items
given to Security; document guest inquiries for lost items and coordinate return
of lost items to guests in accordance with hotel
procedures.Comply with guest requests
for storing and safekeeping of their valuables and follow
procedures.
Make arrests in compliance
with legal and hotel requirements.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Maintain confidentiality of all Security and hotel
reports/documents; release information only to authorized
individuals.Promote positive relations
with guests and employees alike.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Accommodate all guest requests
courteously.Communicate
by radio/beeper with designated hotel personnel in accordance with hotel
standards.
Legibly complete designated
reports as specified in departmental guidelines.
class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Document all pertinent information in the log book
daily.Complete all paperwork and closing
duties before leaving. Review hotel status and any follow-up actions
with on-coming Security Officer.
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.25in;text-align:justify;">
style="font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">At IHG we are committed to providing our employees
with a safe, secure and healthy workplace. It is your responsibility
to comply with all workplace health and safety requirements, including any
department specific training regarding equipment
and procedures.
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1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Perform other duties, tasks and special projects
as assigned.
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style="font-size:12.0pt;">QUALIFICATIONS:
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4.5pt list .25in;">
style="color:black;font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">Must be fluent in English and have excellent written,
reading and verbal skills.
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4.5pt list .25in;">
style="color:black;font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">Must be able to deal with conflict on a regular bases
and handle stressful situations in professional
manner
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list .25in;">
style="color:black;font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">Ability to effectively deal with internal and external
customers, come of whom will require high levels of patience, tact and diplomacy
to defuse anger and collect accurate
information.
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list .25in;">
style="color:black;font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">Must have excellent organizational, interpersonal
and administrative skills with excellent attention
to detail.
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list .25in;">
style="color:black;font-family:"Arial",sans-serif;">
style="font-size:12.0pt;">Must have the ability to meet deadlines, work under
pressure and work independently is required.
class="JobD"
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-.5in 4.5pt list .25in left 19.4pt 55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in
2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Strong leadership skills and the ability to motivate
people are required.
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-.5in 4.5pt list .25in left 19.4pt 55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in
2.5in 193.2pt 3.0in;">
style="font-size:12.0pt;">Previous security
experience.
style="font-family:"Arial",sans-serif;">
style="font-size:12.0pt;letter-spacing:-.15pt;">The statements in
this job description are intended to describe the essential nature and level
of work being performed. They are not intended to be ALL responsibilities
or qualifications of the job.
style="tab-stops:2.9pt 1.0in 1.5in 132.5pt 156.95pt 2.5in 3.7in 5.0in
5.7in;text-align:justify;">
style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">The
salary range for this role is $24.96 to $27.04
style="background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:"Graphik
Web", sans-serif;">
style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">
style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">This
is the lowest to highest pay scale
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Web", sans-serif;">
style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"> we,
in good faith, believe we would pay for this role at the time of
this posting.
style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">We
may ultimately pay more or less than the posted range, and the range may
be modified in the future.
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Web", sans-serif;">
style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">
An employee’s pay position within the pay range will be based on several
factors, including relevant education, qualifications, certifications,
experience, skills, seniority, geographic location, performance, shift, travel
requirements, sales or revenue-based metrics, and business or organizational
needs.