Officer Security

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Chicago
Job Description

style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">KEY
RELATIONSHIPS:
     

style="margin-left:158.6pt;tab-stops:-1.0in -.5in 0in 28.4pt .5in 55.2pt 1.0in
1.5in 2.0in 158.6pt 2.3in 2.5in 199.05pt 3.0in;text-indent:-158.6pt;"> style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Internal:    Security Staff, all
departments.

style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">External:   Hotel Guests/Visitors, Police
Department, Fire Department.

style="tab-stops:-1.0in -.5in 0in .5in 55.2pt 1.0in 1.5in 132.45pt 151.65pt
160.1pt 164.85pt 172.7pt 2.5in 193.2pt 207.4pt 212.15pt 226.35pt 230.55pt
3.5in;">JOB FUNCTIONS &
RESPONSIBILITIES:

style="list-style-type:disc;padding-left:24px;">
  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Maintain complete awareness of:

    style="list-style-type:circle;padding-left:72px;">
  • style="tab-stops:-1.0in -.5in 0in 19.4pt .5in 55.2pt list 1.0in left 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Scheduled group activities and house
    count.

  • Hotel facilities
    and services.

  • Hours
    of operation.

  • Facility
    layout.

  • Fire and emergency
    plans.

  • Departmental rules
    of conduct.

  • Review department
    log records and be familiar with pertinent information relevant to the daily
    shift. Review the hotel status and follow up actions with the previous shift
    officer.

  • Issue radios, beepers, keys
    to designated hotel personnel.  Maintain accurate records and ensure
    the safekeeping of such in accordance to hotel procedures.

  • class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
    55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Check employee I.D.'s and ensure accuracy of employee
    time card punches as employees arrive/leave the employee entrance in accordance
    with hotel standards.

  • Conduct time card
    audits as assigned.

  • Ensure all non-hotel
    personnel arriving at employee entrance are properly escorted while on property
    according to hotel policy.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Inspect employee packages, purses, bags, etc.
    as employees enter or leave the property as designated by hotel
    policy.

  • Provide escorts for employees
    in accordance with departmental standards.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Ensure that after hours access into secured hotel
    areas are properly authorized, monitored and documented in accordance with hotel
    standards.

  • Handle deliveries received
    during non-business hours following hotel procedures.

  • class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
    55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Work with outside agencies (i.e., police)
    cooperatively and follow established hotel regulations.

  • class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
    55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Coordinate emergency situations as specified
    in departmental manual.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Contact the Director of Security immediately
    for emergency situations as specified in departmental
    manual.

  • Monitor surveillance cameras
    as assigned.

  • Investigate duress alarms
    and comply with respective procedures.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Patrol the property with specified equipment, checking
    all designated points and document all actions taken in accordance
    with departmental standards.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Resolve safety hazard
    situations.

  • Ensure all guest room doors
    are secured; assist guests with room access in accordance with hotel
    procedures.

  • Ensure all guest room doors
    are secured; assist guests with room access in accordance with hotel
    procedures.

  • Challenge suspicious persons
    on hotel property in accordance with departmental
    procedures.

  • Conduct designated
    investigations into theft or lost items, noise complaints, assault complaints,
    food poisoning complaints and other guest complaints; complete documented
    reports in accordance with departmental procedures.

  • class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
    55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Respond to the scene of guest/employee accident
    promptly; administer first aid/C.P.R. in accordance to guidelines and comply
    with all departmental procedures; communicate specified information
    to E.M.S./medical personnel as required.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Report to scenes of guest or employee fighting
    and follow designated procedures.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Comply with state regulations and hotel guidelines
    for handling intoxicated guests.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Coordinate towing of vehicles as specified
    in department procedures.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Report to scenes of vehicles accidents/thefts
    and document specified information, following department
    procedures.

  • Assist in moving/removing guest
    room possessions, inventory and security of such and "E" key rooms following
    hotel policy and procedures.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Document, organize and store all lost and found items
    given to Security; document guest inquiries for lost items and coordinate return
    of lost items to guests in accordance with hotel
    procedures.

  • Comply with guest requests
    for storing and safekeeping of their valuables and follow
    procedures.

  • Make arrests in compliance
    with legal and hotel requirements.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Maintain confidentiality of all Security and hotel
    reports/documents; release information only to authorized
    individuals.

  • Promote positive relations
    with guests and employees alike.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Accommodate all guest requests
    courteously.

  • Communicate
    by radio/beeper with designated hotel personnel in accordance with hotel
    standards.

  • Legibly complete designated
    reports as specified in departmental guidelines.

  • class="JobD" style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in
    55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Document all pertinent information in the log book
    daily.

  • Complete all paperwork and closing
    duties before leaving.  Review hotel status and any follow-up actions
    with on-coming Security Officer.

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:list
    .25in;text-align:justify;"> style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">At IHG we are committed to providing our employees
    with a safe, secure and healthy workplace.  It is your responsibility
    to comply with all workplace health and safety requirements, including any
    department specific training regarding equipment
    and procedures.

  • style="tab-stops:-1.0in -.5in 0in list .25in left 19.4pt .5in 55.2pt 77.25pt
    1.5in 132.45pt 149.0pt 2.3in 2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Perform other duties, tasks and special projects
    as assigned.

  •  

    style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">QUALIFICATIONS:

    style="list-style-type:disc;padding-left:24px;">
  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:0in
    4.5pt list .25in;"> style="color:black;font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Must be fluent in English and have excellent written,
    reading and verbal skills.

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:0in
    4.5pt list .25in;"> style="color:black;font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Must be able to deal with conflict on a regular bases
    and handle stressful situations in professional
    manner 

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:4.5pt
    list .25in;"> style="color:black;font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Ability to effectively deal with internal and external
    customers, come of whom will require high levels of patience, tact and diplomacy
    to defuse anger and collect accurate
    information. 

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:4.5pt
    list .25in;"> style="color:black;font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Must have excellent organizational, interpersonal
    and administrative skills with excellent attention
    to detail. 

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:4.5pt
    list .25in;"> style="color:black;font-family:"Arial",sans-serif;"> style="font-size:12.0pt;">Must have the ability to meet deadlines, work under
    pressure and work independently is required. 

  • class="JobD"
    style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:-1.0in
    -.5in 4.5pt list .25in left 19.4pt 55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in
    2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Strong leadership skills and the ability to motivate
    people are required.

  • style="margin-bottom:.0001pt;margin-right:0in;margin-top:6.0pt;tab-stops:-1.0in
    -.5in 4.5pt list .25in left 19.4pt 55.2pt 77.25pt 1.5in 132.45pt 149.0pt 2.3in
    2.5in 193.2pt 3.0in;"> style="font-size:12.0pt;">Previous security
    experience.

  •  

    style="font-family:"Arial",sans-serif;"> style="font-size:12.0pt;letter-spacing:-.15pt;">The statements in
    this job description are intended to describe the essential nature and level
    of work being performed.  They are not intended to be ALL responsibilities
    or qualifications of the job.

    style="tab-stops:2.9pt 1.0in 1.5in 132.5pt 156.95pt 2.5in 3.7in 5.0in
    5.7in;text-align:justify;"> style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
    255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
    sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">The
    salary range for this role is $24.96 to $27.04 style="background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:"Graphik
    Web", sans-serif;"> style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">
    style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
    255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
    sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">This
    is the lowest to highest pay scale style="background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:"Graphik
    Web", sans-serif;"> style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;"> we,
    in good faith, believe we would pay for this role at the time of
    this posting.  style="-webkit-text-stroke-width:0px;background-color:rgb(255, 255,
    255);box-sizing:inherit;color:rgb(0, 0, 0);font-family:"Graphik Web",
    sans-serif;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">We
    may ultimately pay more or less than the posted range, and the range may
    be modified in the future. style="background-color:rgb(255,255,255);color:rgb(0,0,0);font-family:"Graphik
    Web", sans-serif;"> style="-webkit-text-stroke-width:0px;box-sizing:inherit;font-size:16px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;">
    An employee’s pay position within the pay range will be based on several
    factors, including relevant education, qualifications, certifications,
    experience, skills, seniority, geographic location, performance, shift, travel
    requirements, sales or revenue-based metrics, and business or organizational
    needs.