style="color:black;">The MICE Sales Manager is responsible for driving revenue
growth through Meetings, Incentives, Conferences, and Exhibitions (MICE)
segments. The role focuses on developing strategic relationships, generating new
business, managing key accounts, and maximizing hotel revenue in line with IHG
brand standards and commercial strategies
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A little
taste of your day-to-day
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Every day is different, but you’ll
mostly be:
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1. Business Development
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36.0pt;">
Identify, target, and secure new MICE
accounts locally and internationally.
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36.0pt;">
Develop and execute a MICE sales action plan
aligned with the hotel’s commercial strategy.
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36.0pt;">
Conduct sales calls, site inspections,
and client presentations.
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36.0pt;">
Participate in trade shows, roadshows,
and networking events to promote the hotel.
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2. Revenue Generation & Target
Achievement
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36.0pt;">Achieve monthly and annual MICE revenue
targets (rooms, banquet, and ancillary revenue).
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36.0pt;">Negotiate contracts and pricing within
approved guidelines.
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36.0pt;">Maximize conversion rates from inquiry
to confirmed business.
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36.0pt;">Upsell additional services including
F&B, AV, branding, and accommodation packages.
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3. Account Management
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36.0pt;">
Build strong relationships with event
planners, corporates, PCOs (Professional Conference Organizers),
and DMCs.
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36.0pt;">
Maintain regular follow-up with existing
and potential clients.
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36.0pt;">
Conduct post-event evaluations to ensure
client satisfaction and repeat business.
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4.
Coordination & Event Execution
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Collaborate with Operations, Banquet,
and Events teams to ensure seamless event delivery.
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36.0pt;">
Ensure accurate and timely handover
of confirmed business to the Events team.
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36.0pt;">
Monitor event details to ensure compliance
with brand standards.
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5. Reporting & Market
Intelligence
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36.0pt;">Maintain updated client database and sales
activity reports.
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36.0pt;">Monitor competitors’ MICE strategies
and market trends.
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36.0pt;">Provide weekly/monthly sales forecasts
and pipeline updates.
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36.0pt;">Utilize IHG systems
(Delphi/Fidelio/Salesforce if applicable) efficiently.
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36.0pt;">
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What
we need from you
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Bachelor’s Degree in Hospitality Management,
Business Administration, or related field.
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Minimum 3–5 years’ experience in hotel
sales, preferably MICE segment.
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36.0pt;">
Experience within international hotel chains
preferred.
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36.0pt;">
Strong negotiation and presentation
skills.
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36.0pt;">
Excellent command of English (additional
languages are a plus).
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36.0pt;">
Strong network within corporate and event
planning industry
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Competencies
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Commercially driven &
target-oriented
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Strong relationship builder
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Strategic thinking
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Excellent communication
skills
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Detail-oriented &
organized
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Problem-solving mindset
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Ability to work under
pressure
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What
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you
can expect from us
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18.0pt;">
We give our people
everything they need to succeed. From a competitive salary that rewards all your
hard work to a wide range of benefits designed to help you live your best work
life – including a full uniform, impressive room discounts and some of the best
training in the business.
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Our mission is
to welcome everyone and create inclusive teams where we celebrate difference
and encourage colleagues to bring their whole selves to work. IHG Hotels &
Resorts provides equal employment opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences,
and perspectives.
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IHG gives every member
of the team the room they need to belong, grow and make a difference in
a collaborative environment. We know that to work well, we need to feel well –
both inside and outside of work – and through our myWellbeing framework, we
are committed to supporting wellbeing in your health, lifestyle,
and workplace.
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So, join us and you’ll
become part of our ever-growing global family.
