Shuttle Driver / Guest Services Host (Winter Season) - Six Senses Crans Montana

As Shuttle Driver / Guest Services Host , I will fully comprehend the vision
of Six Senses to help people reconnect with themselves, others and the world
around them and our values of local sensitivity and global sensibility, crafted
experiences, emotional hospitality, responsible and caring, fun and quirky
and pioneering wellness.  

Sustainability, Wellness and Out of
the Ordinary experiences are at the core of everything we do at Six Senses.
I will safeguard these pillars and ensure full knowledge and active
participation of all our brand initiatives.

Duties
and Responsibilities 

As  Shuttle Driver / Guest
Services Host, I will assume full responsibility for the efficient operation
in the following:  

• Deliver and pick-up guest luggage
  and request items according to the standards and procedures in a timely
  and efficient manner.  
• Deliver newspapers and messages to guests’
  room in a timely and efficient manner.  
• Ensure proper transfer
  of guests when requested.  
• Load and unload vehicles on arrival
  and departure of guests, and assist guests entering and exiting the vehicles.
   
• Maintain the cleanliness of guest areas including lobby
  and report any defects.  
• Assist the in-charge in keeping a proper
  working relationship and efficient co-ordination between the Concierge Desk
  and the Resort’s transportation service provider in order to provide fast
  and efficient service for the guests.  
• Upkeep Six Senses
  guidelines and standards of service and operation. My performance benchmarks
  are maintained and exceeded.  
• Strictly adhere to LQA standards
  and guest comments.
   

Qualifications

To execute
the position of Shuttle Driver / Guest Services Host, I must have the required
qualifications, technical skills and experience in a similar role in luxury
hotels with proven results and includes
the following:

• High school diploma or equivalent and
  at least 1 year experience in a similar setting. Hospitality diploma/degree
  from a recognized hospitality school is preferred.
• Technical skills
  include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar
  with various hotel systems including POS, PMS and CRM platforms.
   
• Fluent in English & French
• EU passport or valid Swiss
  work authorization required

The above is intended
to provide an overview of the role and responsibilities for a Shuttle Driver /
Guest Services Host at Six Senses Crans Montana It is not and does not infer
that the above is an inclusive and/or exhaustive list of the duties
and responsibilities inherent to the position.

Six Senses Crans Montana
is an equal opportunity employer.

This policy applies to all terms and conditions of employment.