Housekeeping Attendant

As a housekeeping attendant, you will carry out allocated cleaning
duties, achieving established standards of cleanliness and presentation to meet
hotel service standards and guest's expectations. You will be responsible
for room areas, non-room areas, public areas and for back of house
areas.

Responsibilities:

• Allocated rooms.
• Prepare guests rooms
  for turndown service and ensure service standards are followed.


• Replenishing supplies and guest amenities.
• Offer
  professional, friendly, and engaging service.
• Assist
  with regular equipment stocktaking.
• Assist guests with any
  requests for information or service they require.
• Ensure
  high standards of property presentation, hygiene and cleanliness.


• Assist with the provision and removal of rollaway beds
  and cots.
• Maintaining the cleanliness of the public area,
  including F&B outlets, lobby area.
• Assisting the Night
  Manager in ensuring the safety and security of the hotel guest and their
  property whilst staying at the hotel.
   

The duties and responsibilities described in this job description
are not a comprehensive list, and as such additional tasks may be assigned
to the employee from time to time.

Requirements:

• Previous
  experience in a similar role, preferably including 5-star experience


• Ability to communicate and understand English and any other language
  ability will be an advantage.
• Understanding of the needs
  and expectations of all guests and ability to provide highest standard of guest
  services.
• A professional and friendly can-do attitude,
  with fantastic interpersonal skills to easily build connection with both guests
  and colleagues.
• Reliable and punctual with a high
  attention to detail and willingness to go the extra mile, ability to work well
  with limited supervision.
• Flexibility to work varying
  shifts (day/night) including weekends and public holidays.