Restaurant Hostess- Six Senses The Palm Dubai

As Food & Beverage Restaurant Hostess my duties and responsibilities
will include: 

· Greet guests on arrival in resort restaurants
and conduct welcome procedures in an efficient and friendly manner, using guest
name whenever possible as per Six Senses Standards.

· Answer outlet
telephone courteously and efficiently as specified in departments standards.

· Escort guest to the table and assist in seating and present the water, menu
and hand towels.

· Inspect condition and cleanliness of menus and wine
list, ensure designated amounts are available, and

update menus or wine
lists as changes occur.

· Ensure that all guests are greeted courteously
and attentively in the working area.

· Take orders from any food &
beverage outlet menus.

· Ensure all mis-en-place for restaurant service
is correctly prepared prior to opening hour of service.

· Follow
the leadership of the captain or supervisor on shift.

· Have a good
knowledge of all outlet menus (food and wine) and F&B day to day
activities.

· Recommend and promote items as directed by supervisor.

·Ascertains guest satisfaction and ensure that all guest billing procedures
are handled correctly, minimizing rebates during check out and bid guest
farewell.

· Maintain a high standard of personal appearance, grooming
and hygiene.

· Knowledge of all safety, security and emergency procedures
related to my position in line with brand and statutory requirements.

·
Ensure the privacy of guests, partners and residential owners, I will apply
an extra level of protection to any sensitive personal data and use confidential
information only to perform my job.

· Ensure all equipment of
the department is kept clean and in good working condition.

· Upsell all
property facilities and activities.

· Knowledge and strict adherence
to LQA standards.

Qualifications

To
execute the position of F&B Hostess, I have the required qualifications,
technical skills and experience in a similar or greater role in luxury hotels
with proven results. I possess a minimum hospitality diploma/degree from
a recognized hospitality or Barista school and more than one year’s experience
in a similar operational role.

Technical skills include Advanced MS
Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various
hotel systems including MICROS/point of sell platforms. I have knowledge
of hotel/resort and policies on discounts/food promotion etc.

I am
familiar with Food and beverage terminology, application, operation, wine
service, costs, menu development food and hygiene codes and controlling
inventory. I have an excellent command of written and spoken English with some
knowledge of the local language and customs.

The
above is intended to provide an overview of the role and responsibilities for
a F&B Hostess at Six Senses The Palm, Dubai It is not and does not infer
that the above is an inclusive and/or exhaustive list of the duties
and responsibilities inherent to the position.