As Spa Attendant, I will behave in a professional manner and set an example
to all. I will abide by Six Senses principles, core values, best practices,
guidelines and objectives, while respecting other cultures and nationalities
and projecting a positive and proactive position to help build and maintain
a strong, loyal team.
My duties and responsibilities will include:
• Greet guests on arrival and conduct check-in
and registration procedures in an efficient and friendly manner, using guest
name whenever possible.
• Check and set up
the daily operations of the Male / Female changing area according
to standards.
• Assist rest of team to ensure
that they can perform their services professionally and accurately in a timely
manner.
• Check and revise all public areas
ensuring they are kept as per standards.
• Greet the guest upon entering the Spa/fitness
area.
• Serve water and cold/warm towel to
the guest upon arrival.
• Provide service
promptly, courteously and accurately.
• Request
and collect stock and supply in accordance with minimum stock levels.
• Ensure the cleanliness and hygiene of the section
and work unit.
• Ensure all Health and Safety
regulations are followed as per standards.
• Ensure all equipment is well maintained and in safe
condition.
• Prepare ginger tea and other
juices which are served in the Spa/Fitness.
• Carry out when required stock count, both retail
and professional stock.
• Monitor usage
of products.
• Achieve individual and group
targets in sales as required, as well as promoting the upselling of spa
treatments, products, packages, special promotions and Visiting Experts
Calendar.
• Maintain a high standard of personal
appearance, grooming and hygiene.
• Knowledge of all
safety, security and emergency procedures related to my position in line
with brand and statutory requirements.
• Ensure
the privacy of guests, partners and residential owners, I will apply an extra
level of protection to any sensitive personal data and use confidential
information only to perform my job.
• Ensure all
equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Knowledge and strict adherence to LQA standards.
Qualifications
To execute the position
of Spa Attendant, I confirm that I have the required qualifications, technical
skills and at least one-year experience in a similar or greater role in luxury
spas and health clubs. High school diploma or equivalent and at least 1 year
experience in a similar setting.
Fluent in English, I understand
that additional languages are preferred.
The above is intended
to provide an overview of the role and responsibilities for a Spa Attendant
at Six Senses The Palm, Dubai It is not and does not infer that the above is
an inclusive and/or exhaustive list of the duties and responsibilities inherent
to the position.
Six Senses The Palm, Dubai is an equal opportunity
employer. This policy applies to all terms and conditions
of employment.