Food & Beverage Intern | InterContinental Cascais-Estoril

As a Food & Beverage Intern, you will be on the front
lines of delivering exceptional culinary experiences. You will rotate through
various outlets—such as the signature restaurant, the bar, in-room dining,
and banqueting—to learn how a world-class F&B operation functions. Your goal
is to ensure every guest enjoys high-quality service, whether they are having
a quick breakfast or a formal gala dinner.

Key Responsibilities:

1. Restaurant & Bar Operations

• Assist
  in the setup and breakdown of dining areas according to brand standards.


• Provide professional table service, including taking orders, serving food
  and beverages, and clearing tables.
• Learn the menu in detail (including
  ingredients and preparation methods) to provide recommendations and handle
  dietary requirements.
• Operate the Point of Sale (POS) system
  for billing and payment processing.

2. Events &
Banqueting

• Support the setup of meeting rooms and event
  spaces for weddings, conferences, and corporate events.
• Assist in
  the execution of high-volume service while maintaining a high level of attention
  to detail.

3.

Quality & Hygiene Control

• Ensure all work areas
  are clean and organized, following strict HACCP and food safety
  regulations.
• Monitor inventory levels of glassware, cutlery,
  and linens, reporting any shortages to the supervisor.
• Assist in
  the "back of house" coordination between the kitchen and the service team
  to ensure smooth timing of dishes.

4. Guest
Engagement

• Greet guests warmly and handle special requests
  to create a personalized dining experience.
• Resolve guest complaints
  immediately and professionally, escalating to management when necessary.


• Promote the IHG One Rewards program and encourage guests to provide
  feedback.