Room Attendant - Regent Santa Monica Beach

About Us:

Regent Santa Monica
Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio,
presents a new era of indulgence offering 167 opulent guest rooms and suites.
Introduced at a generous 720 square feet, rooms feature spa-like and luxurious
bathrooms complete with a soaking tub, walk-in rain shower, double vanity
and Perricone MD products, alongside thoughtful mementos through distinct Regent
hallmarks. 

Poised along a coveted coastline overlooking
the Pacific Ocean, the resort celebrates the allure of unexpected harmony
through contrasts, delivering inspired stays with a seamless blend of timeless
elegance and modern luxury. Regent Santa Monica Beach is home to four dining
destinations, each offering unique epicurean discoveries. Orla and Orla Bar
by James Beard Award-winning chef Michael Mina brings the peerless charm
and boundless flavor of the Mediterranean to Southern California, while
the poolside Azure Bar presents elevated poolside dining and creative cocktails.
Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu
items and a curated selection of beloved coffee and tea beverages.

The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa,
outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness
Center. The opening of Regent Santa Monica Beach marks a historic return of
the brand to Los Angeles and represents the Americas flagship. For more
information visit
RegentSantaMonicaBeach.com. 

Job
Summary:

As a Room Attendant, your primary
responsibility is to maintain a pristine and inviting environment for our
guests. You will play a pivotal role in ensuring the guest rooms are immaculate,
well-organized, and equipped with all essential Regent amenities.
By demonstrating an unwavering commitment to cleanliness, consistent attention
to detail, and guest satisfaction.

You will contribute to the delivery of a world-class guest
experience. 

A little bit about your
day:

 Reporting to the Director
of Housekeeping, every day is different, but you will mostly
be:

• Promote Regent’s service philosophy and style
  through our people attributes. 
• Maintain impeccable
  personal grooming standards to uphold the professional and property style of
  the resort.
• Attend shift briefings daily at the start
  of your shift.
• Retrieve assignments and other tools
  essential for your shift.
• Ensure all chemical bottles
  are appropriately labeled following MSDS (Martial safety   data sheet
  guideline)
• Collect and wear PPE (Personal Protected
  Equipment) at the start of your shift.
• Ensure assigned
  guest rooms are cleaned, organized, and well-maintained to meet cleanliness
  and service standards.
• Ensure the cleaning sequence
  of service is completely followed and guest rooms are exceptionally
  clean.
• Check room privacy indicators and report
  accordingly.
• Ensure safety and security for guests
  and their belongings during housekeeping service.
• Ensure
  the cleanliness status of the room is updated in the KYC system using
  the provided device. 
• Report any maintenance issues
  or special cleaning needs, i.e., window washing or carpet shampooing, in
  the provided KYC device. 
• Clothing left around
  the room and shoes neatly cared for per service
  standard.
• Ensure all collateral within the room is clean
  and up to date. 
• Ensure the coffee station is stocked
  with coffee, tea, and condiment items in the coffee
  tray.
• Ensure the room temperature is set to the proper
  setting. 
• Ensure all guest laundry requests
  are immediately picked up and sent to the laundry
  department.
• Conduct a last inspection of the room to ensure
  cleanliness and presentation. 
• Ensure compliance
  with the hotel’s lost and found policy, and all items are immediately reported
  and given to security.

What we need
from you:

• Minimum 2 years of housekeeping
  experience in a luxury hotel preferred.
• Essential verbal
  and written communication skills. 
• Outstanding
  organizational abilities and skills for taking initiative, problem-solving,
  multi-tasking, and prioritizing.
• Passionate about
  hospitality and providing an outstanding guest
  experience.
• Carrying or lifting items weighing up to 50
  pounds and pushing or pulling up to 100 pounds.
• Ability
  to stand, stoop, and bend repetitively.
• Flexible schedule,
  able to work evenings, weekends,
  and holidays.

What you can expect
from us: 

The hourly pay range for
this role is $26.12 to $32.65. This range is only applicable
for jobs to be performed at Regent Santa Monica
Beach.

IHG is an equal opportunity employer:
Minorities / Females / Veterans / Disabled.