We are seeking a dynamic Business Development
Manager – MICE to drive non-residential event
sales across our three properties: InterContinental Malta, voco Malta,
and Holiday Inn Express Malta.
This role is 100% focused on
the local market, targeting corporate groups, local DMCs, event organizers,
and direct evet business. Additionally, the position includes responsibility
for sales promotions of our key F&B venues, ensuring optimal exposure
and revenue generation.
KEY
RESPONSIBILITIES:
MICE Sales & Business
Development
- Identify, develop, and maintain
relationships with local MICE clients, DMCs, corporate event organizers,
and agencies to drive group and event bookings. - Proactively selling
meeting spaces, conference facilities, and non-residential event solutions
across our three properties. - Conduct site inspections, client meetings,
and presentations to secure new business. - Collaborate with
the Operations and Groups & Events teams to ensure seamless event execution
and client satisfaction. - Negotiate contracts and close sales deals
while ensuring profitability and guest satisfaction.
End-to-End Event Management
- Overlooking key events from initial inquiry to post-event follow-up,
ensuring flawless execution. - Coordinate with clients, Groups &
Events, and other internal departments (F&B, Banqueting, AV, Front Office,
Housekeeping, etc.), and external vendors to deliver seamless experiences.
- Oversee event logistics, including setup, catering, technical requirements,
and guest experience. - Ensure high levels of guest satisfaction,
operational efficiency, and brand standards. - Provide on-site support
and problem-solving during events to guarantee smooth operations.
- Conduct post-event debriefs and gather client feedback for continuous
improvement.
F&B Sales Promotions &
Collaboration
- Lead sales promotions for key F&B
venues, such as SkyBeach, SkyHigh, Paranga, BeachClub, Al Fresco Garden, Level
13 with a primary focus on LUMI at voco Malta - Partner with Groups &
Events, F&B and marketing teams to create promotions, packages,
and activations for corporate clients and private events. - Develop
and maintain strong relationships with local event planners, social event
organizers, and private dining groups to drive F&B revenue.
Market Strategy & Reporting
- Analyse
market trends, competitor activity, and client feedback to adapt sales
strategies accordingly. - Work closely with the DOSM & Groups &
Events department to develop and execute sales plans aligned with revenue
goals. - Track, report, and forecast sales performance through CRM
systems and internal reporting tools.
EXPERIENCE AND QUALIFICATION:
- Minimum 2-3
years’ experience as MICE Sales Manager or in similar position with proven
experience in the luxury and leisure Hospitality industry - Driven
individual with the ability to consistently achieve or exceed targets
- Self-motivated individual who possesses a "go-getter" attitude, driven
by passion to overcome obstacles and embrace challenges with a positive
mind-set - Excellent sales and negotiation skills and ability to work
independently with a high level of accountability - Proven ability
to convey, present, and persuade effectively across all levels of
the organization. - Team player who values collaboration,
knowledge-sharing, and fosters a positive company culture
What We Offer
- Competitive
remuneration package and benefits, including global hotel discounts across IHG’s
6,400+ properties. - Access to IHG University online learning platform
to support continuous professional growth. - A collaborative, inclusive,
and supportive work environment. - Career development opportunities
within one of the world’s leading hotel groups.
you are passionate
about building relationships, results-driven, and eager to grow your career
in sales, business development, and client relations within a dynamic
hospitality environment, we would love to hear from you!
