Chief Engineer | Holiday Inn New Delhi Aerocity

Travel is a journey. We help make it a joy.

Starting
with a warm, inviting welcome for all guests, whether traveling on business
or for fun, enjoying a quick night, or relaxing for the week. We thrive
on making our guests stays brighter, helping them create memories that will last
a lifetime. Irresistible smiles are our specialty. We should know, we’ve been
on our journey since 1952.

So if you can help us spread the joy of travel to all, we’d love to give you
a warm welcome to the Holiday Inn ® family.

What is
the job?

As Chief Engineer you’ll manage
the engineering/maintenance of your hotel and ensure the safety and comfort
of hotel guests and team members. You’ll be a master multitasker and
be comfortable with any repair needs. Motivating and training your team with
the skills to keep hotels always looking their best.

At Holiday Inn
we want people who are friendly, welcoming, and full of life; people who
are always finding ways to make every guest’s experience an enjoyable
one. 

Your day to day

People

• Direct daily
  engineering needs, plan and assign work ensuring you always have
  the right team in place   
• Develop your team and improve
  their performance through coaching and feedback, and create performance
  and development goals for colleagues - recognise good
  performance 
• Recommend or initiate any HR elated actions where
  needed  
• Ensure a safe and secure environment for guests,
  team members in compliance with regulatory policies
  and procedures  
• Maintain relations with outside contacts
  including guests, regulatory agencies, others as needed 
• Follow-up
  outstanding points from the latest IT audit of his/her hotel under
  the supervision of IT Manager/Leader 

Guest
Experience

• Help guests needs
  to ensure their satisfaction  
• Use a maintenance
  programme to ensure the hotel is maintained and in service for our
  guests  

Responsible business 

• Maintain and order parts and supplies whilst minimising waste
  and maintaining “green” initiatives 
• May be responsible for hotel
  security to minimise risk of theft, crime and other hazards 


• Ad-hoc duties – unexpected moments when we have to pull together
  to get a task done 

Accountabilities

This is the top Maintenance/Engineering job which may include one or more
food or beverage outlets, and/or meeting space or catering/convention
facilities. May supervise a small maintenance staff. 

What
we need from you

• Some college or advanced vocational
  training 
• Four years’ experience in general building
  maintenance and/or construction or equivalent combination of education
  and experience 
• Specialised expertise in plumbing, electrical,
  mechanical, and carpentry fields
• Level 3 EPA Certification, HVAC
  and refrigeration certificate, licensed plumber and/or journeyman status
  for electrician and carpenter may be required 
• Hotel
  experience preferred 
• Professional certification and licence
  if required by law 

How do I deliver
this?

We genuinely care about people and we show
this through living out our promise of True Hospitality each and every day. It’s
what connects every colleague in all IHG® hotels.

Each IHG®
hotel brand delivers True Hospitality in their own way, and at the heart of
it all are specific, core service skills.

• True
  Attitude: being caring, wanting to make a positive difference,
  and building genuine connections with guests 
• True
  Confidence: having the knowledge and skills to perform your role,
  and giving guests the confidence that they can trust you, to help and support
  them during their stay
• True Listening: focusing
  on what your guest is saying, picking up on body language that is often
  overlooked, and understanding what the guest wants and needs


• True Responsiveness: is about providing guests with
  what they need, and doing so in a timely and caring manner

There’s
so much more to the job than we can capture here. It’s simply about creating
great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work
with a great work environment and benefits – including but not limited
to F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee
Restaurant, excellent development, and advancement opportunities across
the globe.

Join us and you’ll become part of the global IHG family –
and like all families, all our individual team members share some winning
characteristics.

As a team, we work better together – we trust and support each other, we do
the right thing and we welcome different perspectives. You need to show us
you care: that you notice the little things that make a difference to guests
as well as always looking for ways to improve - visit  href="http://www.http:/careers.ihg.com"
target="_blank">www.http://careers.ihg.com to find out more about
us.

At IHG Hotels & Resorts, we are proud to be an equal
opportunity employer. IHG Hotels & Resorts provides equal employment
opportunities to applicants and employees without regard to an individual's,
race, color, ethnicity, national origin, religion, sex, sexual orientation,
gender identity or expression, age, disability, marital or familial status,
veteran status or any other characteristic protected by law.

The
statements in this job description are intended to represent the key duties
and level of work being performed. They are not intended to be ALL
responsibilities or qualifications of the job.