Housekeeping Room Attendant (Full-Time) | InterContinental Miami Downtown

Role Purpose

As a Room Attendant – you’ll make sure
our rooms and suites are always ‘fresh and welcoming’ for our guests after
a busy day at work – creating a haven for them to escape and relax in - or get
a bit of last minute work done. 

Key
Accountabilities

• You’ll make sure our rooms are always
  at their best - we have standards - but it’s down to you to make that room
  special and memorable for guests.
• Help guests - you’ll be happy to help
  if someone needs a toothbrush or directions for example. 
• Keep
  your supervisor updated on room service progress and alert them to any repairs
  needed 
• Safety aware – follow our established safety procedures
  at all times - and wear protective equipment when needed.
• Be organised
  - keep on top of supplies and amenities and always try to minimise waste.


• Reunite items with owners – and log any lost and found property.


• Look smart – wear your uniform with pride.
• Other ad-hoc duties –
  unexpected moments when we have to pull together to get a task done. 


• Monitor and control supplies and amenities, and minimise waste within all
  areas of housekeeping. 
• Report, turn in, and/or log all lost
  and found items according to established procedures. 
• Work as part
  of a team and communicate with other departments as per hotel procedures
  to ensure excellent quality and service. 
• May regularly assist
  with deep cleaning projects. 
• May have turndown duties. 


• May assist with other duties as assigned. 

Key
Skills & Experiences

• It’s a physical role and you’ll
  be on your feet most of the day, so fitness is important. 


• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms
  and or push/pulling heavy objects. 
• You’ll might need to bend
  and kneel to complete some activities.
• Literacy skills - reading,
  writing and basic maths skills.
• Flexible attitude to shifts – you
  may need to work nights, weekends and/or holidays.