Housekeeping Supervisor InterContinental Suites Hotel

As the Housekeeping Supervisor, you will supervise and inspect the work
of assigned room and/or public area attendants to ensure product quality
standards 
are met and that optimum service is provided to hotel guests
according to hotel and company business objectives. 

Monitor
performance and recommend disciplinary action in accordance with company rules
and policies. 
Alert management of potentially serious issues.
•
Ensure all staff is properly trained and have the tools and equipment needed
to effectively carry out their 
respective job duties. 
•
Promote teamwork and quality service through daily communication
and coordination with other 
departments. 

Respond to guest
complaints, special requests and ensure corrective action is taken to achieve
complete 
guest satisfaction.
• Inspect all assigned areas
to ensure furnishings, guest rooms/suites, equipment, linens, and public
areas 
are clean and in good repair to meet guest satisfaction. Advise
employees of deficiencies and instruct on 
corrective action. Provide
adequate retraining as needed.

 Assist with scheduling and room
assignments to ensure proper coverage. 
• Inspect storage rooms
and room attendant carts for neatness, cleanliness, adequate supplies,
and good 
repair.
• Complete all paperwork and closing duties such
as filling out supply requisitions, maintenance request 
forms,
and updating log books, etc.
• May perform all housekeeping duties necessary
including makings beds and vacuuming and cleaning 
guest rooms
to ensure guest satisfaction.
• Report, turn in, and/or log all lost
and found items according to established procedures.
• May regularly assist
with deep cleaning projects.
• May assist with other duties
as assigned.
 

The hourly pay range for this role
is $18.00-$18.50. 
We offer a comprehensive package of benefits
including paid time off, medical/dental/vision 
insurance, 401k,
and many other benefits to eligible employees.