General Manager - Mayfair Hotel Adelaide

IHG Hotels & Resorts is one of the largest hotel companies in the world
with a family of 20 brands. We are one of the world’s leading hotel and resort
companies. Our purpose – True Hospitality for Good – comes to life in every one
of our collections. With luxury and lifestyle, we are taking it to new
heights. 
Five visionary brands make up our luxury collection.
 These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection
and Kimpton Hotels.   Individually, they are icons. Together, they bring
unforgettable and unparalleled experiences to travellers in over 430 hotels
and resorts in 100 countries around the world.  
Having recently added
a host of incredible properties to our portfolio, we now stand as one of
the world’s leading luxury operators.

Our growth and ambitions have given us an incredible opportunity. We are ready
to redefine what luxury means, not just for our guests for but for our entire
industry too. 

Join the iconic Mayfair Hotel Adelaide
as we embark on an exciting new chapter!
General
Manager  - Mayfair Hotel, Adelaide  
Nestled in
the heart of Adelaide’s vibrant CBD, the elegant Mayfair Hotel is entering a new
era of excellence, joining the IHG Hotels & Resorts family in December 2025
and converting from Mayfair Adelaide to Kimpton Adelaide in Q3 2026. Known
for its timeless charm, boutique luxury, and exceptional service, the Mayfair
offers guests a truly memorable stay just moments from Rundle Mall, Adelaide
Oval, and the city’s best dining and cultural attractions.

This is
an exciting opportunity to be part of the transformation journey as we blend
the Mayfair’s distinctive character with IHG’s world-class systems and Kimpton’s
signature spirit, a brand celebrated globally for its heartfelt hospitality,
locally inspired design, and warm, inclusive approach to luxury. Be part
of shaping Adelaide’s first Kimpton hotel, where individuality, creativity,
and connection come together to redefine modern boutique
hospitality.

Our new General Manager will take full ownership of
the hotel’s success, driving financial results, inspiring our people,
and ensuring every guest leaves with lasting memories. If you’re ready to lead
from the front, this is your moment.

Your
day-to-day:
As General Manager, you will ensure unforgettable
guest experiences and a high-performing team.

While no two days are the same, you will:
 

• Establish
  performance and development goals for head of departments, and provide
  mentoring, coaching and regular feedback to enhance
  performance.
• Maintain compliance with all required brand and service
  standards – collaborating with colleagues to exceed guest
  expectations.
• Build relationships with guests and external contacts such
  as current and potential clients, government officials, travel industry
  representatives, suppliers and local communities.
• Lead capital plans
  and asset management initiatives, including working with owners to maintain
  or improve property’s market leadership position.
• Analyse financials
  to drive revenues, future profitability and maximum return
  on investment.
• Ensure a safe and secure environment for guests,
  colleagues and hotel assets while ensuring the hotel complies with health,
  safety, and regulatory standards.
• Develop programmes and initiatives
  to increase team engagement, carefully manage change periods, and achieve
  against performance/hotel metrics.

What
we’re looking for in you:

• Proven General Manager
  experience, ideally in Luxury & Lifestyle brands would be
  an advantage.
• Expertise in stakeholder management, fostering key
  partnerships within the business and local community.
• Refurbishment/
  rebranding/ project management experience. 
• A background within
  F&B and working on new restaurant concepts.   
• Strong
  commercial acumen and a proven track record in driving financial and operational
  performance, ideally with solid understanding of local
  markets.
• Expertise in stakeholder management, fostering key partnerships
  within the business and local community.
• Capacity to build and lead
  a high-performing and engaged team and commitment to developing and coaching
  colleagues. 
• Expertise across hotel operations, revenue management,
  and customer and brand service standards.
• Must speak fluent
  English.
• Unrestricted Australian working
  rights.