We are seeking accommodation sales professionals to deliver unforgettable
experiences to our guests through proposals to lodging agents. You will strive
to ensure guests feel at home by completing transactions smoothly, providing
exceptional local knowledge, and proactively anticipating every request.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Kicking off
truly memorable guest experiences with the warmest of welcomes
●
Sales to Accommodation Agents
● Making the check-in and check-out
process feel swift and seamless
● Staying one step of our guests’
needs to anticipate requests and offer tailored recommendations
●
Being our guests’ trusted contact – helping with everything from bill issues
to restaurant recommendations
What We need
from you:
● Communication skills - guests
will need to come to you with concerns as well as compliments, so you’ll be easy
to talk to
● Your problem-solving skills will turn issues
into opportunities so every guest leaves with great memories
● Japanese Language Proficiency Test Level N2 or higher required
● Literate and tech-savvy - you’ll need a good grasp of reading, writing,
basic maths and computer skills
What
you can expect from us:
We give our people
everything they need to succeed. From a competitive salary that rewards all your
hard work to a wide range of benefits designed to help you live your best work
life – including a full uniform, impressive room discounts and some of the best
training in the business.
Our
mission is to welcome everyone and create inclusive teams where we celebrate
difference and encourage colleagues to bring their whole selves to work. IHG
Hotels & Resorts provides equal employment opportunities to applicants
and employees without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team
the room they need to belong, grow and make a difference in a collaborative
environment. We know that to work well, we need to feel well – both inside
and outside of work – and through our myWellbeing
framework,
we are committed to supporting wellbeing in your health, lifestyle,
and workplace.
So, join us
and you’ll become part of our ever-growing global family.
