Catering Sales Manager - Weddings - voco Orchard Singapore

Your day to day

voco Orchard Singapore is seeking
a passionate and dynamic individual to join the team as Catering Sales Manager
(Weddings). As Catering Sales Manager (Weddings), you will drive business
through direct sales solicitation for the wedding segment and support overall
catering, weddings and catering revenue for the hotel.

• Work closely
  with Banquet and other departments to facilitate services agreed upon and
  to ensure the overall success of the event.
• Promote teamwork and quality
  service through daily communication and coordination with other departments. Key
  departmental contacts include all hotel departments.
• Establish strong
  working relationship with Wedding couples and maintain accurate and updated
  information about their needs for their function.
• Manage weddings /
  events functions to achieve the optimum departmental revenue
  targets.
• Follow up on potential sales leads.
• Design and plan
  wedding packages to maxmise the conversions and profitability for
  the hotel.
• Negotiate and review weddings / events packages offered
  to clients.
• Represent the hotel in wedding shows and events
  as required.
• Produce monthly sales-related reports and sales forecasts
  for assigned area of responsibility.
• Prepare contracts for confirmed
  Weddings & social events.
• Be up to date with current wedding trends
  and competitive packages in the market.
• Confident and professional
  approach when dealing with clients and wedding suppliers.
• Promote guest
  satisfaction and encourage referrals.
• Handle feedback and resolve
  complaints from guests.
• Maintain client files and update information
  daily in accordance with established departmental policies
  and procedures.
• Follow up with clients regularly during and after
  departure to ensure satisfaction.
• Be a “Trusted Advisor” for the Wedding
  Couple during their journey with us, leading up to their Wedding
  Day.
• Monitor and handle inquiry calls and provide client proposals
  in accordance with established departmental policies and procedures.
• May
  serve as “manager on duty” as required.
• Prepare event orders, proposals,
  confirmation and other agreements.
• Maintaining a close working
  relationship with Vendors and Partners.
• Perform other duties
  as assigned.
   

What we need
from you

• Diploma/Degree in Marketing/Tourism/Hospitality
  Management/Travel or related disciplines.
• Minimum 3-4 years
  of experience in Sales within the Hospitality Industry.
• Good
  communication skills and shows initiative.
• Committed to working
  on weekends, public holidays and evenings.
• Well versed in systems such
  as: Opera PMS
• Proficient in Microsoft Office
  applications.
• Flexible work approach.
   

What
we offer

We’ll reward all your hard work with a great salary
and benefits – great room discount and superb training.

Join us and you’ll
become part of the global IHG family – and like all families, all our individual
team members share some winning characteristics. As a team, we work better
together – we trust and support each other, we do the right thing and we welcome
different perspectives. You need to show us you care: that you notice the little
things that make a difference to guests as well as always looking for ways
to improve - visit www.http://careers.ihg.com to find out more about
us.

IHG is an equal opportunity employer: Minorities / Females / Disabled
/ Veterans.