Hostess - voco Cairo Arabella Plaza

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Egypt, Cairo
Job Description

At voco™ Cairo Arabella Plaza, the very first voco
in Egypt
, we believe in creating a welcoming atmosphere where our
guests feel cared for and our colleagues are empowered to deliver memorable
experiences.

We are looking for a Hostess
who will create a welcoming atmosphere in our restaurants, ensuring every guest
feels valued and cared for.

A little taste of your
day-to-day:

Every day is different at IHG,
but you’ll mostly be:

  • Greeting and welcoming
    guests in a friendly and professional manner.
  • Managing
    restaurant reservations, waitlists, and guest seating.

  • Escorting guests to their tables and coordinating with service staff
    for smooth operations.
  • Answering inquiries about menu
    items, promotions, and hotel facilities.
  • Handling guest
    feedback and ensuring any concerns are resolved promptly.

  • Assisting with table setups, menus, and maintaining a clean, organized
    reception area.
  • Promoting special offers, loyalty
    programs, and in-house services.

What we need
from you:

  • Previous experience as a hostess
    or in guest service, preferably in a 4/5-star hotel.

  • Excellent interpersonal and communication skills.

  • Strong organizational abilities and attention to detail.

  • A warm, welcoming personality and professional appearance.

  • Fluency in English and other languages is an advantage.

What We Offer

We give our
people everything they need to succeed, from a competitive salary that rewards
all their hard work to a wide range of benefits designed to help them live their
best work life – including a full uniform, impressive room discounts, and some
of the best training in the business. 

Our mission
is to welcome everyone and create inclusive teams where we celebrate differences
and encourage colleagues to bring their whole selves to work. IHG Hotels &
Resorts provides equal employment opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives. 

IHG gives
every member of the team the room they need to belong, grow, and make
a difference in a collaborative environment. We know that to work well, we need
to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle,
and workplace. 

So, join us and you’ll become
part of our ever-growing global family.