| As Senior Sales Manager (JSO), I will fully
comprehend the vision of Six Senses to help people reconnect with themselves,
others and the world around them and our values of local sensitivity and global
sensibility, crafted experiences, emotional hospitality, responsible and caring,
fun and quirky and pioneering wellness. Sustainability, Wellness
and Out of the Ordinary experiences are at the core of everything we do at Six
Senses. I will safeguard these pillars and its strategic planning
and development and ensure all directives, practices and initiatives
are implemented, embraced, adopted within the hotel. Duties
and Responsibilities As Senior Sales Manager (JSO), I
will assume full responsibility for the efficient operation of the Sales &
Marketing department to provide exceptional products and services within brand
operating standards. My key role is to drive the right business at the right
price to ensure the resort achieves budgeted occupancy, rate
and revenue. The duties and responsibilities
will include: - Writing and implementing the marketing plan,
contracting, setting sales targets by segment and by client and prospect,
undertaking advertising, sales, promotions and publicity initiatives, working
with the revenue manager for setting rates, and directing the sales
and marketing team. - Continually focus on revenue generation
and profile building for our resort and spa and for Six Senses. Marketing
strategies and tactics will be constantly assessed to remain relevant
and effective. - Instill a cost-focused philosophy through training
and education. - Operate the property consistent with all legal,
statutory and financial requirements and documentation; reporting systems,
contractual obligations, security and safety protocols, communications, product
and service standards, host management practices and budgetary controls
are implemented, reviewed and maintained to ensure the successful operation
of the hotel. - Works collaboratively with off-property sales
channels to ensure sales efforts are coordinated, complementary, and
not duplicative. - Build and strengthen relationships with existing
and new customers to enable future bookings. Activities include sales calls,
entertainment, FAM trips, trade shows. - Develops relationships within
the community to strengthen and expand the customer base for sales
opportunities. - Identify new business to achieve personal and location
revenue goals. - Understands the overall market - competitors’ strengths
and weaknesses, economic trends, supply and demand. and knows how to sell
against them. - Closes the best opportunities for the location based
on market conditions and location needs. - Gains understanding of
the location’s primary target customer and service expectations; serves
the customer by understanding their business, business issues and concerns
to offer better business solutions. - Supports the company’s service
and relationship strategy, driving customer loyalty by delivering service
excellence throughout each customer experience. - Executes and supports
the company’s customer service standards. - Provides excellent customer
service consistent with the daily service basics of the company. - Sets
a positive example for guest relations. - Interact with guests to obtain
feedback on product quality and service levels. |
Qualifications To
execute the position of Senior Sales Manager (JSO), I must have the required
qualifications, technical skills, and experience in a similar role in luxury
hotels with proven results, including the following: - Possess
some equivalent combination of education and experience. Bachelor’s degree
in hospitality, Sales & Marketing, Hotel or Business Management, and more
than five years’ experience in a senior sales role, preferred.
- Fluent in English.
- Indonesian Nationality – Jakarta Based
The above is intended to provide an overview of the role
and responsibilities of a Senior Sales Manager (JSO) at Six Senses Uluwatu Bali.
It is not and does not imply that the above is an inclusive and/or exhaustive
list of the duties and responsibilities inherent in the position. Six
Senses Uluwatu Bali is an equal opportunity employer. This policy applies to all
terms and conditions of employment. |
