At InterContinental Hotels & Resorts®, we believe in Inspiring Incredible
- both within our teams and in every guest experience. With a global, cultured
mindset paired with deep local expertise, we bring our unique personalities
to every interaction, creating authentic and memorable moments. Our success
is driven by passionate individuals who understand hospitality inside and out.
We perform at our best by fostering a culture of excellence, engagement,
and well-being - because when we invest in ourselves, we deliver exceptional
experiences. We fuel innovation by embracing diverse perspectives, leading
to creative and forward-thinking solutions.
And we stand out because of our unique culture, setting us apart in
the industry.
As a colleague of InterContinental Singapore Robertson
Quay, you will be part of a team that embodies this philosophy, delivering
exceptional service and elevating hospitality to new heights. If you believe
in our values and want to be part of something truly special, we want you on our
team!
Your Day-to-Day
People
- Cooperates, coordinates and communicates
with other departments in matters concerning receiving related matters
and internal control - Liaise with Procurement Manager and Department
Heads on purchasing problems - Attend to vendor, Department Heads
and other employees’ enquiries in relation to receiving of goods
or services
Financial Returns
- Ensure
that the supplies are correct as per the order and business needs and are as per
the purchase order. - Maintain internal controls over the requisitioning
and issuing of items; direct the delivery of supplies to appropriate departments
or storage areas; and ensure reports and records are updated and forwarded
to the appropriate contact for payment/ further processing, based on hotel
policies and procedures. - Ensure cleanliness and organization in all
work areas. - To check all the supplies are in good condition upon
receiving & deliver immediate information to supplier and procurement
department in case any rejection/defect in same. - Acknowledging
the supplies to vendors on receiving of proper documents in respect.
- Prompt and quick dispatch of the material to respective kitchens,
departments and stores. - Ensuring great quality of the material.
- Strict control over the expiry date items.
- To ensure beverage store
items are properly recorded and documented on timely manner. - Strict
implementation of the CSA and achieve 100% score in CSA Audit of Purchasing
& Receiving category - Performs related duties and special tasks
assigned by Manager of Finance & Business Support.
Guest Experience
- Build and maintain positive
relationships with all internal customers and suppliers in order to exceed their
needs - Take action to address these needs in order to exceed their
expectations - Notify departments concerned of arriving materials so
that items may be removed promptly from receiving area. - Ensure that all
incoming merchandise is undamaged, in quantities as indicated in
the accompanying invoice/delivery docket and meets the IHG quality
standards
Responsible Business
- Establishes adequate record keeping
- Establishes standard purchasing
specifications - Ensures products and resources are assigned to
the appropriate department and billed accordingly - Strict implementation
of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit
of Purchasing & Receiving category - Demonstrate Awareness
of OH&S policies and procedures and ensure all procedures are conducted
safely and within OH&S guidelines - Be aware of duty of care
and adhere to occupational, health and safety legislation, policies
and procedures - Be familiar with property safety, first aid and fire
and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors
of potential dangers - Log security incidents and accidents in accordance
with hotel requirements
How Do I Deliver This
We genuinely care about people and we show this through living out our
promise of True Hospitality each and every day. It’s what connects every
colleague in all IHG® hotels.
Each IHG® hotel brand delivers True
Hospitality in their own way, and at the heart of it all are specific, core
service skills.
- True Attitude: being caring,
wanting to make positive difference, and building genuine connections
with guest - True Confidence: having the knowledge
and skills to perform your role, and giving guests the confidence that they
can trust you, to help and support them during their stay - True
Listening: focusing on what your guest is saying, picking up on body
language that is often overlooked, and understanding what the guest wants
and needs - True Responsiveness: is about providing
guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply
about creating great experiences, doing the right thing and understanding
people.
What We Offer
We’ll reward your hard work
with a competitive salary and a comprehensive benefits package – including
generous room and dining discounts, exceptional training opportunities and
a strong support for your ongoing career development.
Join us and you’ll
become part of the global IHG family – and like all families, all our individual
team members share some winning characteristics. As a team, we work better
together – we trust and support each other, we do the right thing and we welcome
different perspectives. You need to show us you care: that you notice the little
things that make a difference to guests as well as always looking for ways
to improve – visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled /
Veterans.
